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Nursing homeFAID #2814

15 Craigside

15 CRAIGSIDE PLACE, HONOLULU, HI, 96817
(808) 523-7000
45 licensed beds

CMS rates 15 Craigside 5 out of 5 overall. Federal inspectors issued 5 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
45
CMS facility ID
125063
Care type
Nursing home
County
Honolulu
Facility name
15 Craigside
Street address
15 CRAIGSIDE PLACE
City / state / ZIP
Honolulu, HI 96817
Phone
(808) 523-7000

About this facility — 15 Craigside

15 Craigside is a Medicare/Medicaid-certified skilled nursing facility in Honolulu, Hawaii. It is licensed for 45 beds — well below the median for skilled nursing facilities in Hawaii (94 beds).

It is one of 57 senior care facilities in Honolulu and 43 skilled nursing facilities across Hawaii. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited 15 Craigside 5 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Arcadia Community Services
Direct owner — 100% stake — since 2010
Arcadia Elder Services
Operational control · Additional disclosable party — since 2009
Bunn, Andrew
Governing body · Director — since 2020
Chang, Corlis
Governing body · Director — since 2017
Ho'okano, Keleka
Operational control · Additional disclosable party — since 2015
Koehl, Albert
Governing body · Director — since 2024
Komagome, Bree
Operational control · Additional disclosable party — since 2016
Lai, Vivian
Officer · Additional disclosable party — since 2019
Magana, Raoul
Governing body · Director — since 2025
Okamoto, Lauren
Operational control · Additional disclosable party — since 2021
Popham, David
Governing body · Director — since 2020
Queens University Medical Group
Operational control · Additional disclosable party — since 2022
Reichhardt, Laura
Governing body · Director — since 2019
Reinker, Kent
Governing body · Director — since 2019
Sayin, Lucas
Governing body · Director — since 2020
Schulberg, Suzie
Officer — since 2019
Sinnaduray, Rushan
Governing body · Director — since 2024
Zorn, Martin
Governing body · Director — since 2017

Regulatory standing

Licensed / certified since
2012-07-06
CMS overall rating
5 of 5 stars
Health deficiencies
1 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-23
Nurse staffing
4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$492 per day (≈ $14,960/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 3% Medicare · 98% private/other
Occupancy
98% (fiscal year 2023)
Vs. state median
16% below the HI median of $585/day — full state cost breakdown

Services & coverage

Licensed beds
45
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-06-23Health inspection4 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-07-15
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-14
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-07-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-15
2023-08-25Health inspection1 citation
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-06
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 125063.

Quality of care & staffing

How it compares in Hawaii.
Inspection citations, 3 years
5
Among the fewest of nursing homes in the state
State median: 39
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.7
Higher than 60% of nursing homes in the state
State median: 4.6
Nursing staff turnover, annual
17%
Higher than 7% of nursing homes in the state
State median: 33%

Resident outcomes

On 17 federal quality measures, this facility does better than the Hawaii average on 11 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased16.7%16.9%13.5%Near state average
Lose too much weight2.4%5.3%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.9%0.7%Better than state
With a urinary tract infection0.6%2.2%1.5%Better than state
Have depressive symptoms0.0%1.3%13.5%Better than state
Were physically restrained0.0%0.3%0.1%Better than state
Experiencing one or more falls with major injury2.3%2.0%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine100.0%96.3%93.7%Near state average
Ability to walk independently worsened6.1%18.1%12.7%Better than state
Received an antianxiety or hypnotic medication0.0%9.5%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%95.6%95.3%Near state average
With pressure ulcers2.7%3.5%4.5%Better than state
With new or worsened bowel or bladder incontinence21.9%17.1%18.3%Worse than state
Received an antipsychotic medication9.9%12.4%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.251.071.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days0.540.811.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%83.1%82.3%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Verify & compare

Where to check, and what's nearby.

Who to contact in Hawaii

  • Licensing: Hawaii Department of Health, Office of Health Care Assurance (OHCA), State Licensing Section
  • File a complaint: Online
  • Long-Term Care Ombudsman: 888-229-2231. A free advocate for residents and families.
  • Adult Protective Services: 808-832-5115. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Kuakini Medical Center, about 0.4 miles. CMS rating 4 of 5.
  • The Queens Medical Center, about 1.1 miles. CMS rating 3 of 5.
  • Straub Clinic and Hospital, about 1.4 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 5 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered