Home›Browse›Massachusetts›Brockton›Alliance Health At West Acres

Nursing homeFAID #5704

Alliance Health At West Acres

804 PLEASANT STREET, BROCKTON, MA, 02301

(508) 583-6000

alliancehhs.org/west-acres

138 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · Alliance Health at West Acres

Address

804 Pleasant Street

Brockton, MA 02301

Get directions

Map facilities in this area

All facilities in Brockton

Public record summary

What we can show you for free.

Bed capacity

138

CMS facility ID

225259

Care type

Nursing home

County

Plymouth

Facility name

Alliance Health At West Acres

Street address

804 PLEASANT STREET

City / state / ZIP

Brockton, MA 02301

Phone

(508) 583-6000

Website

alliancehhs.org/west-acres

About this facility — Alliance Health At West Acres

Alliance Health At West Acres is a Medicare/Medicaid-certified skilled nursing facility in Brockton, Massachusetts. It is licensed for 138 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 16 senior care facilities in Brockton and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Alliance Health At West Acres 23 times across 6 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Alliance Health & Human Services

Ownership type

Non profit - Corporation

Registered owners & officers

Alliance Health Inc

Direct owner — 100% stake — since 1999

Alliance Health Management Services Llc

Operational control · Additional disclosable party — since 2013

Brunetti, Tammy

Director — since 2019

Calkins, Andrew

Director — since 2017

Corridan, Linda

Director — since 2008

Delgado, Fabian

Operational control · Additional disclosable party — since 2019

Fusco, Danielle

Operational control · Additional disclosable party — since 2025

Grady, Francis

Director · Officer — since 2013

Gray, Alfred

Director — since 2019

Janisko, Jerome

Director — since 1999

Jennings, Michael

Director — since 2024

Jones, Erik

Director — since 2018

Kemp, Paul

Officer — since 2016

Lavallee, Thomas

Officer — since 2016

Lument Real Estate Capital Llc

Mortgage holder — since 2023

Mourtzinos, Arthur

Director — since 2014

Riley, James

Director — since 2006

Robbins, Christopher

Director — since 1999

Zampine, Peter

Director — since 2016

Regulatory standing

Licensed / certified since

1977-08-01

CMS overall rating

4 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-19

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$626 per day (≈ $19,030/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 9% Medicare · 44% private/other

Occupancy

87% (fiscal year 2023)

Vs. state median

28% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

138

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-19Health inspection4 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-27

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-10-27

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-10-27

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-27

2024-08-29Health inspection2 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-04

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-04

3 earlier / fire-safety inspections (17 citations)

2023-07-27Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-09-05

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-09-05

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-09-05

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-05

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-09-05

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-05

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-09-05

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-09-05

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-09-05

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-05

2025-09-19Fire-safety inspection2 citations

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-12-02

2024-08-29Fire-safety inspection5 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-11-09

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-09

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-11-09

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-11-09

K-0908

E · No harm found

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2024-11-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225259.

Visitor reviews

What people say on Google.

3.749 ratings on Google

★★★★★Euriana Depina · 2026-02-28 · via Google
“My grandmother resided at West Acres for the last couple of years on Station 3 until her passing on August 28, 2025. My family and I could not be more grateful for the care she received. The staff on Station 3 are truly heaven sent. Caring for someone with dementia requires an incredible amount of patience, compassion, and understanding. It means meeting them where they are, staying calm during m…”

★Teddy Will · 2026-06-10 · via Google
“Do NOTTTT send any one you truely love here and I really mean that. Nurses do not hand out right medication, or they’ll give your loved ones medication they’re allergic to, the CNAs are worse, they leave their residents in wet diapers, my mother got yelled at for no reason at all and the food is unseasoned and horrible. It’s nothing but disrespect and treating your loved ones like they mean nothin…”

★Alyssa Collaro · 2026-03-12 · via Google
“My mother-in law was admitted after fracturing her femur. Care was horrible. CNA's fail to respond to call lights leaving her on the commode for 45+ minutes, food inedible. She didn't receive rehabilitative services during the first 10 days becuase they could not understand her post op reports but weren't doing their due dilligence to gather the information either. No support from social services …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered