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Nursing homeFAID #2989

Ambassador Nursing & Rehab Center

4900 NORTH BERNARD, CHICAGO, IL, 60625

(773) 583-7130

190 licensed beds

CMS rates Ambassador Nursing & Rehab Center 2 out of 5 overall. Federal inspectors issued 72 citations across 23 inspections in the last three years, with $111,884 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of AMBASSADOR NURSING & REHAB CENTER

Photo via Google · Rafi Nudell

Address

4900 North Bernard

Chicago, IL 60625

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Public record summary

What we can show you for free.

Bed capacity

190

CMS facility ID

145343

Care type

Nursing home

County

Cook

Facility name

Ambassador Nursing & Rehab Center

Street address

4900 NORTH BERNARD

City / state / ZIP

Chicago, IL 60625

Phone

(773) 583-7130

Website

ambassador-nursing.com

About this facility — Ambassador Nursing & Rehab Center

Ambassador Nursing & Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Chicago, Illinois. It is licensed for 190 beds — well above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 145 senior care facilities in Chicago and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Infinity Healthcare Consulting, a group of 70 facilities on this site.

Federal inspectors have cited Ambassador Nursing & Rehab Center 72 times across 23 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $111,884 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Infinity Healthcare Consulting

Ownership type

For profit - Limited Liability company

Registered owners & officers

B & N Realty Investment Llc

Direct owner — 20% stake — since 2008

A&f Realty Llc

Direct owner — 5% stake — since 2008

Nudell, Raphael

Managing employee — since 2018

Regulatory standing

Licensed / certified since

1977-05-16

CMS overall rating

2 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

$111,884 total

Last standard inspection

2025-08-08

Nurse staffing

2.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$299 per day (≈ $9,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

91% Medicaid · 8% Medicare · 1% private/other

Occupancy

70% (fiscal year 2023)

Vs. state median

13% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

190

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2026-08-21Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-09-04

2026-06-12Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-06-17

20 earlier / fire-safety inspections (70 citations)

2026-05-10Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-05-12

2025-12-09Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-12-22

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-22

2025-09-11Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-09-23

2025-08-21Health inspectionComplaint-triggered1 citation

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-27

2025-08-08Health inspectionComplaint-triggered13 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-08-25

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-08-25

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-25

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-08-25

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-08-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-25

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-25

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-08-25

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-08-25

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-25

F-0776

D · No harm foundFrom a complaint

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Corrected 2025-08-25

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-25

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-08-25

2025-07-21Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-01

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-01

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-01

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-01

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-01

2025-05-09Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-19

2025-01-10Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-17

2024-11-04Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-11-22

2024-10-18Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-31

2024-08-30Health inspectionComplaint-triggered1 citation

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-09-17

2024-07-12Health inspection13 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-08-05

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-08-05

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-05

F-0600

G · Actual harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-05

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-05

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-08-05

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-05

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-08-05

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-05

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-08-05

F-0835

F · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-08-05

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-05

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-08-05

2024-06-21Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-07-04

2024-02-25Health inspectionComplaint-triggered1 citation

F-0921

F · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-03-08

2023-11-27Health inspectionComplaint-triggered4 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-13

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-13

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-12-13

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-13

2023-10-08Health inspectionComplaint-triggered1 citation

F-0880

F · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2023-10-20

2023-08-03Health inspection12 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-08-21

F-0576

D · No harm found

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2023-08-21

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-08-21

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-21

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-08-21

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-08-21

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-21

F-0813

E · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2023-08-21

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-08-21

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-08-21

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-08-21

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-08-21

2024-07-12Fire-safety inspection3 citations

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2024-08-07

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2024-08-07

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-08-07

2023-08-03Fire-safety inspection5 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-08-24

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2023-08-24

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2023-08-24

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-08-24

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-08-24

2022-09-16Fire-safety inspection2 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-09-29

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2022-09-27

Federal penalties

2025-12-09Fine$43,700

2025-07-21Fine$68,184

2025-07-21Medicare payment denial — 40 days

2024-07-12Medicare payment denial — 40 days

Total fines$111,884

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145343.

Quality of care & staffing

How it compares in Illinois.

Inspection citations, 3 years

More than 74% of nursing homes in the state

State median: 50

Federal fines, 3 years

$111,884

More than 66% of nursing homes in the state

State median: $45,080

Nurse staffing, hours per resident per day

2.6

Higher than 7% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

27%

Higher than 12% of nursing homes in the state

State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Illinois average on 12 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	3.9%	13.0%	13.5%	Better than state
Lose too much weight	4.6%	6.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.2%	0.8%	0.7%	Better than state
With a urinary tract infection	0.5%	1.5%	1.5%	Better than state
Have depressive symptoms	99.1%	55.9%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	0.2%	3.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	76.0%	90.5%	93.7%	Worse than state
Ability to walk independently worsened	4.7%	12.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	7.3%	18.4%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.9%	91.7%	95.3%	Near state average
With pressure ulcers	5.1%	4.8%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	9.4%	19.8%	18.3%	Better than state
Received an antipsychotic medication	21.6%	21.7%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.84	1.96	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.85	2.10	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	24.0%	70.0%	82.3%	Worse than state
Newly received an antipsychotic medication	4.0%	2.2%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	44.9%	63.2%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	22.4%	25.6%	23.4%	Better than state
Had an outpatient emergency department visit	11.6%	13.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 6 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0600 6 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0584 5 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0880 4 inspections. Provide and implement an infection prevention and control program.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0558 3 inspections. Reasonably accommodate the needs and preferences of each resident.

What its owners also hold

A&f Realty Llc has an ownership stake on file at 14 nursing homes, averaging 2.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Illinois

Licensing: Illinois Department of Public Health, Division of Assisted Living
File a complaint: 800-252-4343 · Online
Long-Term Care Ombudsman: 800-252-8966. A free advocate for residents and families.
Adult Protective Services: 866-800-1409. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Methodist Hospital of Chicago, about 2.3 miles.
Community First Medical Center, about 3.2 miles. CMS rating 2 of 5.
Montrose Behavioral Health Hospital, about 3.3 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Harmony Healthcare & Rehab Ctr, Chicago, about 0.7 miles. CMS rating 5 of 5.
Alta Rehab At Fairmont, Chicago, about 0.7 miles. CMS rating 2 of 5.
Foster Health & Rehab Center, Chicago, about 0.9 miles. CMS rating 2 of 5.
Irving Park Living & Rehab Ctr, Chicago, about 1.0 miles. CMS rating 2 of 5.
Continental Nursing & Rehab Center, Chicago, about 1.4 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.286 ratings on Google

★★★★★Kimberly Davis · 2026-04-29 · via Google
“I had a wonderful experience with Ambassador Nursing and Rehabilitation. From the very beginning, the Admissions Director made the process smooth and stress-free. They were incredibly helpful, knowledgeable, and took the time to answer all of my questions, which made a big difference during an important decision. The level of customer service here is excellent. The staff are not only professional…”

★★★★★Natasha Hayward777 · 2026-04-29 · via Google
“My experience with Ambassador Nursing and Rehabilitation has been very positive. The staff consistently show compassion, professionalism, and genuine care for the residents. From the nursing team to the support staff, everyone I encountered was attentive, patient, and willing to go the extra mile to ensure comfort and well-being. The facility itself is clean, well-maintained, and provides a welco…”

★★★★★Mohammad Minhas · 2026-05-15 · via Google
“Ambassador is a great place for long term care and loved ones trying to get rehabilitation services. The place is clean and well maintained. When you ask them for something they always attend to you expeditiously and the Administrator has an open door policy. Highly recommend.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 72 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered