Home›Browse›California›La Mesa›Arbor Hills Nursing Center

Nursing homeFAID #650

Arbor Hills Nursing Center

7800 PARKWAY DRIVE, LA MESA, CA, 91942

(619) 460-2330

100 licensed beds

CMS rates Arbor Hills Nursing Center 5 out of 5 overall. Federal inspectors issued 50 citations across 12 inspections in the last three years, with $12,831 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

7800 Parkway Drive

La Mesa, CA 91942

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Public record summary

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Bed capacity

100

CMS facility ID

055114

Care type

Nursing home

County

San Diego

Facility name

Arbor Hills Nursing Center

Street address

7800 PARKWAY DRIVE

City / state / ZIP

La Mesa, CA 91942

Phone

(619) 460-2330

About this facility — Arbor Hills Nursing Center

Arbor Hills Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in La Mesa, California. It is licensed for 100 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 35 senior care facilities in La Mesa and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Generations Healthcare, a group of 27 facilities on this site.

Federal inspectors have cited Arbor Hills Nursing Center 50 times across 12 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $12,831 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Generations Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Olds, Thomas

Direct owner · Director · Officer — 78% stake — since 1998

Mastrocola, Lois

Direct owner · Managing employee · Director · Officer — 9% stake — since 1998

Bmo Bank, N.a.

Security-interest holder — since 2023

Life Generations Healthcare, Llc

Operational control — since 1998

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1978-08-01

CMS overall rating

5 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$12,831 total

Last standard inspection

2026-02-12

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$611 per day (≈ $18,570/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

8% Medicaid · 22% Medicare · 70% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

19% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-12Health inspection6 citations

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-03-06

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-03-06

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-03-06

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2026-03-06

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-06

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-06

2025-04-10Health inspectionComplaint-triggered1 citation

F-0740

D · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-05-09

9 earlier / fire-safety inspections (43 citations)

2025-03-18Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-18

2024-11-01Health inspectionComplaint-triggered17 citations

F-0636

B · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-01-10

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-13

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-13

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-13

F-0688

G · Actual harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-12-13

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-12-13

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-12-13

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-12-13

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-13

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-12-13

F-0806

E · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-12-13

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-13

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-12-13

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-13

F-0847

D · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-12-13

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-12-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-13

2024-08-14Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-09-13

2024-06-20Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-07-19

2024-04-09Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-05-09

2022-04-15Health inspection9 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-05-15

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-05-15

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-05-15

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2022-05-15

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-05-15

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2022-05-15

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-05-15

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2022-05-15

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2022-05-15

2026-02-12Fire-safety inspection2 citations

E-0041

C · No harm found

Implement emergency and standby power systems.

Corrected 2026-03-05

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-05

2024-11-01Fire-safety inspection7 citations

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2024-11-07

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-07

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-11-07

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-11-07

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-11-07

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-11-07

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-07

2022-04-15Fire-safety inspection4 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2022-04-26

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-04-26

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2022-04-26

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-04-26

Federal penalties

2024-11-01Fine$12,831

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055114.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 27% of nursing homes in the state

State median: 65

Federal fines, 3 years

$12,831

More than 70% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.1

Higher than 37% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

45%

Higher than 78% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 11 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	5.1%	10.2%	13.5%	Better than state
Lose too much weight	3.6%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.7%	0.7%	Better than state
With a urinary tract infection	0.5%	1.2%	1.5%	Better than state
Have depressive symptoms	2.8%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	1.6%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	98.7%	93.7%	Near state average
Ability to walk independently worsened	2.2%	8.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	7.2%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	94.4%	97.9%	95.3%	Near state average
With pressure ulcers	4.3%	4.3%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	11.0%	9.8%	18.3%	Worse than state
Received an antipsychotic medication	3.8%	12.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.68	2.21	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.57	1.50	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.4%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	99.2%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	23.7%	22.6%	23.4%	Near state average
Had an outpatient emergency department visit	8.6%	11.1%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0694 2 inspections. Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
K-0363 2 inspections. Install corridor and hallway doors that block smoke.
F-0657 2 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Grossmont Hospital, about 1.3 miles. CMS rating 4 of 5.
Kaiser Foundation Hospital - San Diego, about 4.0 miles. CMS rating 4 of 5.
Paradise Valley Hospital, about 6.8 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Parkway Hills Nursing & Rehabilitation, La Mesa, less than 0.1 miles. CMS rating 4 of 5.
Grossmont Gardens Senior Living, La Mesa, about 0.5 miles. 57 state visits on record.
Grossmont Gardens, La Mesa, about 0.5 miles. 57 state visits on record.
Ec Opco Grossmont Gardens, La Mesa, about 0.5 miles. 57 state visits on record.
Grossmont Gardens Healthcare Center, La Mesa, about 0.5 miles. 57 state visits on record.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered