Home›Browse›Texas›Kerrville›Arbor View Nursing & Rehabilitation

Nursing homeFAID #12167

Arbor View Nursing & Rehabilitation

1213 WATER ST, KERRVILLE, TX, 78028

(830) 896-2411

179 licensed beds

CMS rates Arbor View Nursing & Rehabilitation 1 out of 5 overall. Federal inspectors issued 109 citations across 21 inspections in the last three years, with $154,617 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo of Arbor View Nursing & Rehabilitation

Photo via Google · Wendy Moore

Address

1213 Water St

Kerrville, TX 78028

Get directions

Map facilities in this area

All facilities in Kerrville

Public record summary

What we can show you for free.

Bed capacity

179

CMS facility ID

455724

Care type

Nursing home

County

Kerr

Facility name

Arbor View Nursing & Rehabilitation

Street address

1213 WATER ST

City / state / ZIP

Kerrville, TX 78028

Phone

(830) 896-2411

About this facility — Arbor View Nursing & Rehabilitation

Arbor View Nursing & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Kerrville, Texas. It is licensed for 179 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 14 senior care facilities in Kerrville and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Arbor View Nursing & Rehabilitation 109 times across 21 inspections in the last three years, including 9 food-safety citations, and CMS has imposed $154,617 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Guadalupe County Hospital Board

Direct owner · Operational control · Additional disclosable party — 100% stake — since 2022

Chamberlain, Jeff

Additional disclosable party — since 2024

Colvin, Jim

Director — since 2023

Gann, Kody

Officer — since 2020

Givens, Laura

Additional disclosable party — since 2025

Haynes, Robert

Officer — since 2003

Humphrey, Ronald

Director — since 2022

Kerrville Nursing Operations Llc

Operational control — since 2022

Major, Dolores

Director — since 2025

Ramirez, Louis

Director — since 2021

Ramos, Brian

Operational control · Additional disclosable party — since 2024

Reyes, James

Director — since 2022

Riverside Snf Operations, Llc

Operational control · Additional disclosable party — since 2024

Schnuriger, Jeanne

Director — since 2015

Vordenbaum, Eric

Director — since 2007

Regulatory standing

Licensed / certified since

1987-12-03

CMS overall rating

1 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

$154,617 total

Last standard inspection

2026-09-04

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$248 per day (≈ $7,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

77% Medicaid · 7% Medicare · 16% private/other

Occupancy

48% (fiscal year 2023)

Vs. state median

10% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

179

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 9 food-safety citations on its three-year record — flagged below among the inspections.

2026-09-04Health inspection11 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

F-0635

D · No harm found

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

F-0908

E · No harm found

Keep all essential equipment working safely.

2026-07-29Health inspectionComplaint-triggered1 citation

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-08-18

17 earlier / fire-safety inspections (97 citations)

2026-07-03Health inspectionComplaint-triggered4 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-08-04

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-08-04

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-08-04

F-0921

D · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-08-04

2026-06-18Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-15

2025-09-07Health inspectionComplaint-triggered3 citations

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-08

F-0760

J · Immediate jeopardyFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-09-08

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-08

2025-07-31Health inspectionComplaint-triggered20 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-09-08

F-0600

K · Immediate jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-09-08

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-09-08

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-09-08

F-0609

E · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-09-08

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2025-09-08

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-09-08

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-08

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-08

F-0689

K · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-08

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-08

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-09-08

F-0729

E · No harm found

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2025-09-08

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-09-08

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-08

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-08

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-08

F-0850

F · No harm found

Hire a qualified full-time social worker in a facility with more than 120 beds.

Corrected 2025-09-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-08

F-0925

F · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-09-08

2025-06-12Health inspectionComplaint-triggered6 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-08

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-08

F-0801

D · No harm foundFood safetyFrom a complaint

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-07-08

F-0802

D · No harm foundFood safetyFrom a complaint

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2025-07-08

F-0809

E · No harm foundFood safetyFrom a complaint

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2025-07-08

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-08

2025-02-28Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-01

2024-10-12Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-13

F-0583

E · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2024-10-13

2024-05-07Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-08

2024-03-14Health inspectionComplaint-triggered3 citations

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-15

F-0814

E · No harm foundFood safetyFrom a complaint

Dispose of garbage and refuse properly.

Corrected 2024-03-15

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-03-12

2024-03-07Health inspectionComplaint-triggered1 citation

F-0644

D · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-03-08

2024-01-22Health inspectionComplaint-triggered3 citations

F-0584

K · Immediate jeopardyFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-23

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-23

F-0908

E · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-01-23

2023-12-21Health inspectionComplaint-triggeredInfection control7 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-22

F-0689

K · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-26

F-0726

E · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-12-22

F-0727

F · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-12-22

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-12-22

F-0761

E · No harm foundFrom a complaint

Corrected 2023-12-22

F-0943

E · No harm foundFrom a complaint

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2023-12-22

2023-04-27Health inspection17 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-05-22

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-05-22

F-0582

E · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-05-22

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-05-22

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-22

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-05-22

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-05-22

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-05-22

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-05-22

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2023-05-22

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-22

F-0814

E · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-05-22

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-05-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-05-22

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-05-22

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-05-22

2026-09-04Fire-safety inspection11 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

E-0039

F · No harm found

Conduct testing and exercise requirements.

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

2025-07-31Fire-safety inspection11 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-09-01

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2025-09-01

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2025-09-01

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-09-01

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-09-01

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-01

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-01

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-09-01

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-09-01

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-01

2024-01-22Fire-safety inspectionComplaint-triggered3 citations

K-0211

E · No harm foundFrom a complaint

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-01-30

K-0344

E · No harm foundFrom a complaint

Have an alternate power supply for its alarm system.

Corrected 2024-01-30

K-0781

E · No harm foundFrom a complaint

Have restrictions on the use of portable space heaters.

Corrected 2024-01-30

2023-04-27Fire-safety inspection3 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-30

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-04-28

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-05-30

Federal penalties

2025-07-31Fine$91,293

2024-06-14Fine$11,389

2024-05-07Fine$14,814

2023-12-21Fine$15,593

2023-12-21Fine$21,528

2025-07-31Medicare payment denial — 6 days

Total fines$154,617

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455724.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

109

More than 100% of nursing homes in the state

State median: 33

Federal fines, 3 years

$154,617

More than 92% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.3

Higher than 46% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

73%

Higher than 94% of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 10 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	18.8%	15.8%	13.5%	Worse than state
Lose too much weight	3.4%	2.9%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.4%	0.8%	1.5%	Better than state
Have depressive symptoms	4.0%	2.3%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	7.5%	3.2%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.4%	93.7%	Near state average
Ability to walk independently worsened	6.1%	12.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	26.8%	17.8%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.0%	95.3%	Near state average
With pressure ulcers	1.5%	3.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	10.9%	12.5%	18.3%	Better than state
Received an antipsychotic medication	8.6%	9.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.30	2.05	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	3.77	1.97	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.2%	88.7%	82.3%	Better than state
Newly received an antipsychotic medication	5.6%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	85.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	20.6%	25.5%	23.4%	Better than state
Had an outpatient emergency department visit	13.0%	12.2%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0842 6 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0689 6 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0812 4 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0727 3 inspections. Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0211 3 inspections. Keep aisles, corridors, and exits free of obstruction in case of emergency.

What its owners also hold

Guadalupe County Hospital Board has an ownership stake on file at 27 nursing homes, averaging 2.2 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Peterson Regional Medical Center, about 0.8 miles. CMS rating 4 of 5.
Hill Country Memorial Hospital, about 22 miles. CMS rating 4 of 5.
Bandera Family Hospital, about 47 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Avir At Kerrville, Kerrville, about 0.9 miles. CMS rating 1 of 5.
River Hills Health and Rehabilitation Center, Kerrville, about 1.8 miles. CMS rating 1 of 5.
Hilltop Village Nursing and Rehabilitation, Kerrville, about 2.7 miles. CMS rating 2 of 5.
Avir At Comfort, Comfort, about 15 miles. CMS rating 4 of 5.
Knopp Nursing & Rehab Center, Fredericksburg, about 21 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

2.723 ratings on Google

★★★★★Jackie · 2024-04-17 · via Google
“This facility sure has improved since the new Administrator has come into the doors. The staff truly care and embrace each unique person that provides their care. I have walked through these doors and have noted this myself, since I am a nurse, I would love to be part of this unique team and establishment. TBC…..”

★Chris *** · 2024-03-04 · via Google
“If you are thinking about bringing your elderly loved one to Waterside please don't, go somewhere else. For several months now there have been major infractions in this facility, and the most recent one (2 months) is an astounding rat infestation. The administrator Sophia has been aware of all the problems in this facility, but has made a poor pathetic effort to fix the rat problem. Instead she tr…”

★★★Deborah Grant · 2018-05-25 · via Google
“I read a review that indicated Edgewater had been remodeled. . . scary to think what it must have been , if indeed, it was been remodeled. I'd say it can't have been. I will give top marks to the staff. They have been friendly and do listen to concerns. I appreciate the way my sister has been treated. On another note, Edgewater is beyond dreary, antiquated and in serious need of new, cheerfu…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 109 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered