Senior Home Review
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Nursing homeFAID #13875

Arrowhead Healthcare Center

4343 N Sierra Way, SAN BERNARDINO, CA, 92407
(909) 886-4731
58 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
58
CMS facility ID
555896
Care type
Nursing home
County
San Bernardino
Facility name
Arrowhead Healthcare Center
Street address
4343 N Sierra Way
City / state / ZIP
San Bernardino, CA 92407
Phone
(909) 886-4731

About this facility — Arrowhead Healthcare Center

Arrowhead Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in San Bernardino, California. It is licensed for 58 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 48 senior care facilities in San Bernardino and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Arrowhead Healthcare Center 40 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Crystal Solorzano
Ownership type
For profit - Limited Liability company

Registered owners & officers

Cohen, Rachel
Indirect owner · Officer · Operational control — 51% stake — since 2015
Renew Health Group Llc
Direct owner — 51% stake — since 2024
Ahcst Llc
Direct owner — 49% stake — since 2024
Dionisio, Paola
Indirect owner — 49% stake — since 2024
Hage, Jean
Operational control · Additional disclosable party — since 2018
Martinez, Adrienne
Officer · Operational control · Additional disclosable party — since 2023
Quadros, Sylvi
Operational control · Additional disclosable party — since 2022
Rust, Jaden
Indirect owner — since 2024

Regulatory standing

Licensed / certified since
2015-08-13
CMS overall rating
4 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-09
Nurse staffing
4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$608 per day (≈ $18,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
93% Medicaid · 2% Medicare · 5% private/other
Occupancy
97% (fiscal year 2023)
Vs. state median
18% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
58
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-09Health inspection9 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-05-05
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-05
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-05-05
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-05-05
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-05-05
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-05
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-05
F-0912
E · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2026-05-05
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-05-05
2025-04-10Health inspectionComplaint-triggered1 citation
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-05-08
5 earlier / fire-safety inspections (30 citations)
2024-12-19Health inspection12 citations
F-0577
B · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2025-01-18
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-01-18
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-01-18
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-01-18
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-18
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-01-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-18
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-01-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-18
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-18
F-0912
D · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2025-01-18
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-01-18
2023-10-18Health inspection1 citation
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-11-17
2026-04-09Fire-safety inspection2 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-04-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-04-29
2024-12-19Fire-safety inspection6 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2025-01-13
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2025-01-13
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-01-13
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-01-13
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-01-13
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-01-02
2023-10-18Fire-safety inspection9 citations
E-0004
D · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-11-27
E-0006
D · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2023-11-27
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2023-11-27
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-27
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-11-27
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-27
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-27
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-27
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-11-27
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555896.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered