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Nursing homeFAID #7414

Aurora Health and Rehabilitation

1200 MCCUTCHEN ROAD, ROLLA, MO, 65401
(573) 364-2311
116 licensed beds

CMS rates Aurora Health and Rehabilitation 2 out of 5 overall. Federal inspectors issued 73 citations across 15 inspections in the last three years, with $14,433 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Aurora Health and Rehab
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Bed capacity
116
State license
052593
CMS facility ID
265844
Care type
Nursing home
Facility name
Aurora Health and Rehabilitation
Street address
1200 MCCUTCHEN ROAD
City / state / ZIP
Rolla, MO 65401
Phone
(573) 364-2311
State license #
052593

Aurora Health and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Rolla, Missouri. It is licensed for 116 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 12 senior care facilities in Rolla and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Vertical Health Services, a group of 15 facilities on this site.

Federal inspectors have cited Aurora Health and Rehabilitation 73 times across 15 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $14,433 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Mccutchen Rd Healthcare Llc
Parent company
Vertical Health Services
Ownership type
For profit - Corporation
Administrator
Lindi Schmitt

Registered owners & officers

Kuhn, Elizabeth
Operational control · Additional disclosable party — since 2023
Maylack, Elizabeth
Operational control · Additional disclosable party — since 2024
Mccutchen Rd Consulting Llc
Operational control · Additional disclosable party — since 2023
Miller, William
Indirect owner · Operational control — since 2023
Vhs Mo Opco Holdings Llc
Direct owner — since 2023

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2013-04-05
License expires
2027-03-31
CMS overall rating
2 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$14,433 total
Last standard inspection
2025-12-10
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$377 per day (≈ $11,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 11% Medicare · 19% private/other
Occupancy
62% (fiscal year 2023)
Vs. state median
47% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds
116
Licensed as
SNF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-10Health inspection2 citations
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-12-30
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-12-30
2025-11-19Health inspectionComplaint-triggered7 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-12-04
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-04
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-12-04
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-12-04
F-0727
D · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-12-04
F-0838
E · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-12-04
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-04
12 earlier / fire-safety inspections (64 citations)
2025-07-02Health inspectionComplaint-triggered1 citation
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-07-16
2025-03-20Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-04-11
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-04-11
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-11
2024-10-17Health inspectionComplaint-triggered2 citations
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-11-07
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-07
2024-08-16Health inspectionComplaint-triggered1 citation
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-08
2024-06-28Health inspectionComplaint-triggered8 citations
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-08-07
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-07
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-07
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-08-07
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2024-08-07
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-08-07
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-07
2024-02-22Health inspectionComplaint-triggered2 citations
F-0561
E · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-03-16
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-16
2024-01-25Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-03-21
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-21
2023-10-20Health inspectionComplaint-triggered1 citation
F-0622
E · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-11-13
2023-08-31Health inspection17 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-09-29
F-0575
C · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2023-09-29
F-0607
C · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-09-29
F-0622
E · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-11-13
F-0625
B · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-09-29
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-09-29
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-09-29
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-13
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-09-29
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-09-29
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-13
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-29
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-09-29
F-0865
C · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2023-09-29
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-13
F-0881
C · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-09-29
F-0882
C · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2023-09-29
2025-12-10Fire-safety inspection1 citation
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-12-30
2024-06-28Fire-safety inspection6 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-08-07
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-08-07
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-08-07
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-08-07
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-08-07
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-08-07
2023-08-31Fire-safety inspection20 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-10-09
E-0035
F · No harm found
Provide family notifications of emergency plan.
Corrected 2023-10-09
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2023-10-09
K-0100
F · No harm found
Meet other general requirements.
Corrected 2023-10-09
K-0227
E · No harm found
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Corrected 2023-11-13
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-10-09
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-10-09
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-10-09
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-13
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-11-13
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-10-09
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-11-13
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-10-09
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-10-09
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-11-13
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-10-09
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-10-09
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-10-09
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-10-09
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2023-10-09

Federal penalties

2024-06-28Fine$14,433
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265844.
How it compares in Missouri.
Inspection citations, 3 years
73
More than 74% of nursing homes in the state
State median: 50
Federal fines, 3 years
$14,433
More than 65% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.4
Higher than 53% of nursing homes in the state
State median: 3.4
Nursing staff turnover, annual
75%
Higher than 88% of nursing homes in the state
State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 11 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased8.2%17.4%13.5%Better than state
Lose too much weight4.7%5.1%5.1%Near state average
With a catheter inserted and left in their bladder0.3%0.9%0.7%Better than state
With a urinary tract infection0.8%2.2%1.5%Better than state
Have depressive symptoms56.9%20.0%13.5%Worse than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury0.0%4.0%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine94.1%84.0%93.7%Better than state
Ability to walk independently worsened3.5%15.8%12.7%Better than state
Received an antianxiety or hypnotic medication42.7%25.6%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine94.4%90.8%95.3%Near state average
With pressure ulcers3.3%4.4%4.5%Better than state
With new or worsened bowel or bladder incontinence12.9%17.1%18.3%Better than state
Received an antipsychotic medication34.4%23.5%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days1.321.981.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days3.002.161.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine72.2%65.7%82.3%Near state average
Newly received an antipsychotic medication0.0%2.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine64.6%61.4%80.1%Near state average
Were rehospitalized after a nursing home admission29.7%25.7%23.4%Worse than state
Had an outpatient emergency department visit18.1%13.4%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • K-0712 3 inspections. Have simulated fire drills held at unexpected times.
  • F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0607 2 inspections. Develop and implement policies and procedures to prevent abuse, neglect, and theft.
  • F-0609 2 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

  • Vhs Mo Opco Holdings Llc has an ownership stake on file at 9 nursing homes, averaging 2 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Missouri

  • Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
  • File a complaint: 800-392-0210 · Online
  • Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
  • Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Phelps County Regional Medical Center, about 2.1 miles. CMS rating 2 of 5.
  • Missouri Baptist Sullivan Hospital, about 36 miles. CMS rating 2 of 5.
  • Texas County Memorial Hospital, about 45 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.982 ratings on Google
★★★★★Alba Tross · 2026-07-31 · via Google

“I was scared to go to nursing home/skilled nursing facility after my Achilles Tendon rupture for physical therapy, however, this place made me feel immediately at home. From the residents to the staff members it's an amazing facility. I highly recommend and I'm not one to usually do reviews let alone recommend places. If you need skilled nursing in Rolla, this is the place to go. I'm definitely co…”

★★★★★Ryan Gan-Drennen · 2026-07-25 · via Google

“Aurora has an amazing team of directors, nursing staff and nurses aides who all work together to give the best care possible to their residents. They also have an amazing therapy team! Ensuring that the residents that live there have the best quality of life possible is at the heart of what they do and I cannot commend the Aurora team enough.”

★★★★★Stephanie Fitzgerald · 2026-03-14 · via Google

“My dad was admitted to Aurora for physical therapy, as he had spinal stenosis, and a metal plate placed in his neck. To absolutely no fault of their own, my dad decided to check himself out. Lindy (the administrator) has called repeatedly to check on him, and at one point offered to have him return. Lindy is a very sincere, and caring human being.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 73 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered