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Nursing homeFAID #14035

Avir At Azalea Heights

3505 OLD JACKSONVILLE RD, TYLER, TX, 75701
(903) 561-2011
www.azaleaheights.com
120 licensed beds
★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of Avir at Azalea Heights
Photo via Google · Azalea Heights

Address

3505 Old Jacksonville Rd
Tyler, TX 75701
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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
675289
Care type
Nursing home
County
Smith
Facility name
Avir At Azalea Heights
Street address
3505 OLD JACKSONVILLE RD
City / state / ZIP
Tyler, TX 75701
Phone
(903) 561-2011
Website
www.azaleaheights.com

About this facility — Avir At Azalea Heights

Avir At Azalea Heights is a Medicare/Medicaid-certified skilled nursing facility in Tyler, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 45 senior care facilities in Tyler and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Avir At Azalea Heights 25 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $27,550 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Avir Health Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

3505 Old Jackson Rd Opco, Llc
Operational control · Additional disclosable party — since 2025
3505 Old Jacksonville Rd Property Owners, Llc
Additional disclosable party — since 2025
Augustus, Lazel
Additional disclosable party — since 2023
Dagan, Amitai
Owner of a disclosable party — since 2026
Freund, Nochum
Operational control — since 2025
Goldberger, Abraham
Owner of a disclosable party — since 2026
Goldberger, Faigy
Owner of a disclosable party — since 2026
Morris, Nicole
Operational control · Additional disclosable party — since 2025
Thompson, Johnny
Officer — since 2023
Travitsky, Aaron
Operational control — since 2025
Welltower Inc
Additional disclosable party — since 2025
Welltower Nnn Group, Llc
Additional disclosable party — since 2025
Welltower Op, Llc
Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1994-01-13
CMS overall rating
2 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$27,550 total
Last standard inspection
2025-12-10
Nurse staffing
2.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$256 per day (≈ $7,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
69% Medicaid · 6% Medicare · 24% private/other
Occupancy
62% (fiscal year 2024)
Vs. state median
8% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-30Health inspectionComplaint-triggered2 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2026-05-01
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-05-01
2025-12-10Health inspection8 citations
F-0628
B · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-01-12
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-01-12
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-01-12
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-01-12
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-01-12
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-01-12
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-12
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-12
5 earlier / fire-safety inspections (15 citations)
2025-09-30Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-09-18Health inspection2 citations
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-19
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-09-19
2024-04-29Health inspectionComplaint-triggered3 citations
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-22
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-22
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-22
2023-10-06Health inspectionComplaint-triggered5 citations
F-0580
J · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-10-09
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-09
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-09
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-09
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-10-09
2023-08-10Health inspection4 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-09-05
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-09-05
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-09-05
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-05

Federal penalties

2025-09-30Fine$14,901
2023-10-06Fine$12,649
Total fines$27,550
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675289.

Visitor reviews

What people say on Google.
3.950 ratings on Google
★TheBlondOne · 2026-02-13 · via Google

“My Mom needed to go to a skilled nursing facility just for a couple weeks while she got her mobility back after a hip replacement surgery. While at the hospital mom was presented with a list of facility that acted like a hybrid facility for rehabilitation. These facilities clearly had fake star ratings.... I had urged my mom to wait until I could drop by the facility. I did get to drop by before m…”

★Sandy Avalos · 2026-05-08 · via Google

“Do not bring your loved ones here!!! They dont care about them!! They have flies in the room, the whole place stinks! If you do have loved ones there GO AND CHECK ON THEM!!!!”

★Christopher Shoemaker · 2025-02-26 · via Google

“My wife was supposed to stay here for 5 days of respite care. She is under Hospice care, so I talked to the Dr, who said comfort is most important, and ordered that she could have her cigarettes and one drink per day. On the second day, she was burning hot with fever. I notified staff, hoping for the best. I picked her up on the third day to take her home due to dissatisfaction. When they broug…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered