Home›Browse›Texas›Lubbock›Avir At Heritage Oaks

Nursing homeFAID #14058

Avir At Heritage Oaks

5301 UNIVERSITY AVE, LUBBOCK, TX, 79413

(806) 795-8792

avirhg.com

159 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · Heritage Oaks Nursing and Rehabilitation Center

Address

5301 University Ave

Lubbock, TX 79413

Get directions

Map facilities in this area

All facilities in Lubbock

Public record summary

What we can show you for free.

Bed capacity

159

CMS facility ID

675346

Care type

Nursing home

County

Lubbock

Facility name

Avir At Heritage Oaks

Street address

5301 UNIVERSITY AVE

City / state / ZIP

Lubbock, TX 79413

Phone

(806) 795-8792

Website

avirhg.com

About this facility — Avir At Heritage Oaks

Avir At Heritage Oaks is a Medicare/Medicaid-certified skilled nursing facility in Lubbock, Texas. It is licensed for 159 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 46 senior care facilities in Lubbock and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Avir At Heritage Oaks 36 times across 15 inspections in the last three years, including 8 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Avir Health Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Stratford Hospital District

Direct owner — 100% stake — since 2019

5301 University Ave Opco Llc

Operational control · Additional disclosable party — since 2025

5301 University Ave Property Owner Llc

Additional disclosable party — since 2025

Chumley, Richard

Director — since 2019

Dagan, Amitai

Owner of a disclosable party — since 2026

Daniel, Timothy

Operational control · Additional disclosable party — since 2019

Freund, Nochum

Operational control — since 2025

Goldberger, Abraham

Owner of a disclosable party — since 2026

Goldberger, Faigy

Owner of a disclosable party — since 2026

Mendez, Michael

Operational control · Additional disclosable party — since 2019

Travitsky, Aaron

Operational control — since 2025

Welltower Inc

Additional disclosable party — since 2025

Welltower Nnn Group, Llc

Additional disclosable party — since 2025

Welltower Op, Llc

Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since

1994-06-29

CMS overall rating

1 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-05-06

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$279 per day (≈ $8,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 6% Medicare · 20% private/other

Occupancy

72% (fiscal year 2023)

Vs. state median

1% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

159

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 8 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-22Health inspectionComplaint-triggered3 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-07-22

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-07-22

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-22

2026-06-10Health inspectionComplaint-triggered1 citation

F-0803

E · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

10 earlier / fire-safety inspections (32 citations)

2026-05-06Health inspection10 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-07

F-0552

E · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2026-05-07

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-06-10

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-06-10

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2026-06-10

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2026-06-10

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-06-10

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-06-10

F-0814

E · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2026-06-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-07

2026-04-02Health inspectionComplaint-triggered2 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2026-05-01

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-05-01

2026-01-06Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-20

2025-11-15Health inspectionComplaint-triggered1 citation

F-0926

D · No harm foundFrom a complaint

Have policies on smoking.

Corrected 2025-12-30

2025-03-07Health inspectionComplaint-triggered5 citations

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-04-14

F-0585

E · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-04-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-14

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-14

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-14

2024-06-27Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-08-05

2024-02-22Health inspection7 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-30

F-0583

E · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-03-30

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-30

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-30

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-03-30

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-30

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-03-30

2023-11-03Health inspectionComplaint-triggered1 citation

F-0580

E · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-11-30

2026-05-06Fire-safety inspection2 citations

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-06-05

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-05

2025-03-07Fire-safety inspection2 citations

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-04-14

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675346.

Visitor reviews

What people say on Google.

3.357 ratings on Google

★Tabitha Medina · 2026-04-20 · via Google
“Shameful abuse and neglect that is considered "above and beyond" by Dani the DON. If you ask any questions or make any complaints you will experience severe retribution. Everyone in administration will deny that anything happened and ask you to prove it. Video is not allowed inside the facility so it will always be your word against theirs. I have never in my entire career dealt with such inept ma…”

★★★★★Rubia M · 2026-05-13 · via Google
“I have been in the building a few times now. I often see the admin team out and about interacting with the other staff and also the residents. The residents are happy and very chatty. The building is clean. They have a variety of activities for all the residents. I was in this same building over 10 years ago and it was in horrible shape. I am very happy to see the improvement with the change of ow…”

★Dakota Deal · 2026-05-30 · via Google
“They are very neglectful and abusive. We have a family member who’s staying here and has been asking for a pillow a pain pill for 3 hours now and they still haven’t brought any of that. This is very unacceptable. It is 78 degrees with no ac they have the heater going.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered