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Nursing homeFAID #6183

Bay Shores Senior Care and Rehab Center

3254 E MIDLAND RD, BAY CITY, MI, 48706
(989) 686-3770
126 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
126
CMS facility ID
235388
Care type
Nursing home
County
Bay
Facility name
Bay Shores Senior Care and Rehab Center
Street address
3254 E MIDLAND RD
City / state / ZIP
Bay City, MI 48706
Phone
(989) 686-3770

Bay Shores Senior Care and Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Bay City, Michigan. It is licensed for 126 beds — above the median for skilled nursing facilities in Michigan (100 beds).

It is one of 23 senior care facilities in Bay City and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Bay Shores Senior Care and Rehab Center 35 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Nexcare Health Systems
Ownership type
For profit - Limited Liability company

Registered owners & officers

Nexcare Holdings, Llc
Direct owner — 100% stake — since 2013
Koch, William
Managing employee — since 2020
Nexcare Health Systems, Llc
Operational control — since 2004
Perry, Michael
Officer — since 2016
Sangster, Todd
Officer — since 2013

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1979-04-01
CMS overall rating
4 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-12
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$582 per day (≈ $17,690/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
56% Medicaid · 10% Medicare · 33% private/other
Occupancy
72% (fiscal year 2023)
Vs. state median
25% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
126
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-12Health inspection9 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-04-06
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-04-06
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2026-04-06
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-04-06
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-04-06
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-06
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-06
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-06
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-06
2025-02-07Health inspectionComplaint-triggered11 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-02-25
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-02-25
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-25
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-02-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-25
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-02-25
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-02-25
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-02-25
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-02-25
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-25
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-25
4 earlier / fire-safety inspections (15 citations)
2024-02-07Health inspectionComplaint-triggered9 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-05
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-05
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-05
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-03-05
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-05
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-03-05
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-05
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-05
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-03-05
2026-03-12Fire-safety inspection1 citation
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2026-04-06
2025-02-07Fire-safety inspection2 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-25
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-02-25
2024-02-07Fire-safety inspection3 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-03-05
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-03-05
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-05
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235388.
What people say on Google.
3.548 ratings on Google
★jackie rodriguez · 2026-07-05 · via Google

“My wife was there one night only,they were understaffed, Take long long time to answer your call light, nurse didn't seem knowledgeable with my bi pap machine, she told me( I'm Jackie's husband) that my wifes breathing was stable oxygen was at 97% yet she called dialed 911 to transfer my wife back to Hospital in Lapeer. But because she dialed 911 they were unable to to take her there they had to g…”

★Sherrie Anderson · 2026-04-26 · via Google

“This nursing if can call it that. This place is the worst. My sister is in there , they treat her bad, never give her pills on time ever. The food u cant hardly eat it. She's is in so much pain, she has advance liver disease. For the love of God don't ever take ur people there. The Cenas are some of the worst people there, so the doctor who goes there. The end is near for this place”

★Kattie Trudell · 2025-01-15 · via Google

“Very Deceiving Facility! If you can take care of yourself you may make it out alive from this place. If you can’t, you might as well start planning a funeral. My father was neglected and mistreated here. He came here for short term rehab after a stroke, lost his left side, had two brain surgeries. He needed full assistance on mostly everything. I heard the staff complaining in the hallway about cu…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered