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Assisted livingFAID #750461

Benchmark Senior Living At Waltham Crossings

126 SMITH ST, WALTHAM, MA, 02451
(781) 466-9912
112 licensed beds

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Photo of Benchmark Senior Living at Waltham Crossings
Photo via Google · Benchmark Senior Living at Waltham Crossings
What we can show you for free.
Bed capacity
112
Care type
Assisted living
County
Middlesex
State
MA
Facility name
Benchmark Senior Living At Waltham Crossings
Legal entity
B-xii Waltham Llc
Street address
126 SMITH ST
City / state / ZIP
Waltham, MA 02451
Phone
(781) 466-9912

Benchmark Senior Living At Waltham Crossings is a licensed assisted living community in Waltham, Massachusetts. It is licensed for 112 beds — above the median for assisted living communities in Massachusetts (84 beds).

It is one of 13 senior care facilities in Waltham and 413 assisted living communities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Gayle Crenshaw

Regulatory standing

Licensed / certified since
2000-10-16

Services & coverage

Licensed beds
112
Licensed as
Assisted Living Residence
Memory care
Yes — dedicated memory care
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
4.819 ratings on Google
★★★★★Debby Fenn · 2025-04-11 · via Google

“In this time of incredible change for my family I must say that I am totally blown away by the kindness of the staff at Waltham Crossings. Every person who I have interacted with has been professional, thorough, smart and supportive as we transitioned my mom from Rehab to Memory Care. I am a social worker who has worked in many systems over my 35 years of practice and I have never experienced …”

★★★★★Kevin Driscoll · 2025-08-13 · via Google

“Beautiful building, Super staff, and awesome audience for our musical ventriloquist comedy performance today with the Assisted living and memory care residents. Special thanks to Brittany who volunteered to take pictures and arrange for selfies with many of the residents and our Puppets. We especially want to also thank the female resident who volunteered to be our HUMAN DUMMY, wear our female ve…”

★★★★★Sharon Brutti · 2023-10-16 · via Google

“Waltham Crossing has brought my family peace of mind. We feel grateful to have my mother in a safe, well run community. They attend to all her needs, meals, laundry, and especially church services! The place is always busy, which is fun just to pass some time chatting w friends or she can attend bingo or Happy Hour for a change of pace. All these things are important to our family to keep Mom sti…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered