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Nursing homeFAID #5930

Benjamin Healthcare Center

120 FISHER AVENUE, BOSTON, MA, 02120

(860) 738-0231

www.epbhc.org/admissions

205 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

120 Fisher Avenue

Boston, MA 02120

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Public record summary

What we can show you for free.

Bed capacity

205

CMS facility ID

225654

Care type

Nursing home

County

Suffolk

Facility name

Benjamin Healthcare Center

Street address

120 FISHER AVENUE

City / state / ZIP

Boston, MA 02120

Phone

(860) 738-0231

Website

www.epbhc.org/admissions

About this facility — Benjamin Healthcare Center

Benjamin Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Boston, Massachusetts. It is licensed for 205 beds — well above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 22 senior care facilities in Boston and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Benjamin Healthcare Center 40 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $96,705 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Other

Registered owners & officers

Feaster, Joseph

Director · Operational control — since 2024

Hanspard, Kenya

Operational control · Additional disclosable party — since 2024

Mark, Delicia

Officer · Operational control — since 2024

Regulatory standing

Licensed / certified since

1995-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

21 at the last standard inspection

Federal fines

$96,705 total

Last standard inspection

2025-04-30

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$299 per day (≈ $9,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

58% Medicaid · 2% Medicare · 40% private/other

Occupancy

49% (fiscal year 2023)

Vs. state median

39% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

205

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-10Health inspectionComplaint-triggered1 citation

F-0921

F · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-11-19

2025-07-10Health inspectionComplaint-triggered1 citation

F-0921

K · Immediate jeopardyFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-07-08

7 earlier / fire-safety inspections (38 citations)

2025-04-30Health inspection20 citations

F-0553

E · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-06-14

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-14

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-06-14

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-14

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-14

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-14

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-14

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-14

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2025-06-14

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-14

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-06-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-14

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-06-14

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-06-14

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-06-14

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-06-14

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-07

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-06-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-14

2024-05-23Health inspection4 citations

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-06-28

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-10

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-06-10

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-07-07

2023-12-15Health inspectionComplaint-triggered1 citation

F-0727

F · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-02-09

2022-11-17Health inspection5 citations

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2022-12-09

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-12-09

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-12-09

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-12-09

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-12-09

2025-04-30Fire-safety inspection5 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-06-23

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2025-06-23

E-0029

F · No harm found

Develop a communication plan.

Corrected 2025-06-23

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2025-06-23

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-06-23

2024-05-23Fire-safety inspection2 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-07-28

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-07-28

2022-11-17Fire-safety inspection1 citation

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2023-01-31

Federal penalties

2025-07-10Fine$96,705

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225654.

Visitor reviews

What people say on Google.

3.520 ratings on Google

★★★★★Julie Kefi · 2026-03-16 · via Google
“Wanted to highlight Benjamin Healthcare. Although we are lucky to have many choices in mass, I’d like to share how I appreciate the dedicated team and a strong sense of community they have established. I’ve had the pleasure of collaborating with the Benjamin for over 15 years, and it’s always nice to see so many familiar, caring faces when I visit. Their longevity says a lot about the care there. …”

★★★★★Denise K. · 2026-03-11 · via Google
“I recently had the opportunity to learn more about the rehab team here and was really impressed by the dedication and compassion they show toward their patients. It's clear that the therapists truly care about helping people regain independence and improve their quality of life. The team works hard and it shows in the positive environment they create.”

★★★★★Michelle G · 2024-11-06 · via Google
“Shoutout! To the Benjamin Healthcare Center, the current administration team, and all employees of the facility. Their unwavering commitment to maintaining the center’s operations has been truly commendable. The facility’s exceptional staff and heartwarming atmosphere were evident during a recent open house, where families overwhelmingly outnumbered vendors and employees. The food was flavorful, t…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered