Home›Browse›Missouri›Overland›Bentleys Extended Care

Nursing homeFAID #7318

Bentleys Extended Care

3060 ASHBY ROAD, OVERLAND, MO, 63114

(314) 426-0433

72 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

3060 Ashby Road

Overland, MO 63114

Get directions

Map facilities in this area

All facilities in Overland

Public record summary

What we can show you for free.

Bed capacity

State license

052109

CMS facility ID

265732

Care type

Nursing home

Facility name

Bentleys Extended Care

Street address

3060 ASHBY ROAD

City / state / ZIP

Overland, MO 63114

Phone

(314) 426-0433

State license #

052109

About this facility — Bentleys Extended Care

Bentleys Extended Care is a Medicare/Medicaid-certified skilled nursing facility in Overland, Missouri. It is licensed for 72 beds — below the median for skilled nursing facilities in Missouri (97 beds).

It is one of 4 senior care facilities in Overland and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Bentleys Extended Care 88 times across 13 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $28,969 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Ashby Road, Inc

Ownership type

For profit - Corporation

Administrator

Gayla Bentley

Registered owners & officers

Bentley, David Joe

Direct owner · Director · Officer — 100% stake — since 1999

Bentley, Gayla Denise

Officer · Additional disclosable party — since 1999

Gao, Shawn

Operational control · Additional disclosable party — since 2017

Regulatory standing

Licensed / certified since

2002-06-01

License expires

2026-09-01

CMS overall rating

1 of 5 stars

Health deficiencies

31 at the last standard inspection

Federal fines

$28,969 total

Last standard inspection

2024-10-24

Cost & payer profile (FY2023 cost report)

Average billed charges

$214 per day (≈ $6,510/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

65% Medicaid · 13% Medicare · 22% private/other

Occupancy

61% (fiscal year 2023)

Vs. state median

17% below the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

SNF

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-20Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-06-14

2026-04-30Health inspectionComplaint-triggered2 citations

F-0728

E · No harm foundFrom a complaint

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2026-06-14

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-06-14

11 earlier / fire-safety inspections (85 citations)

2026-02-25Health inspectionComplaint-triggered2 citations

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-15

F-0697

G · Actual harmFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-03-15

2025-12-10Health inspectionComplaint-triggered3 citations

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-15

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-13

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-03-15

2025-04-30Health inspectionComplaint-triggered1 citation

F-0790

D · No harm foundFrom a complaint

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2025-05-28

2025-02-04Health inspectionComplaint-triggered3 citations

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-04

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-02-28

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-28

2024-10-24Health inspection23 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-06

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-06

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-06

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-12-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-11-15

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-15

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-15

F-0678

D · No harm found

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-11-15

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-06

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2024-12-06

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-06

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-06

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-11-15

F-0728

D · No harm found

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2024-12-06

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-12-06

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-06

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-06

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-06

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-12-06

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-17

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-12-06

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-12-06

F-0947

E · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-12-06

2024-07-03Health inspectionComplaint-triggered1 citation

F-0727

F · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-08-17

2023-06-30Health inspection23 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-06-30

F-0568

E · No harm found

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2023-07-26

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-07-21

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-06-30

F-0640

E · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-06-30

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-07-13

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-07-26

F-0656

K · Immediate jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-30

F-0689

K · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-30

F-0692

G · Actual harm

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-07-21

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-07-28

F-0700

K · Immediate jeopardy

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-06-30

F-0728

F · No harm found

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2023-07-13

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-07-28

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-07-28

F-0761

E · No harm found

Corrected 2023-07-28

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-28

F-0835

F · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-08-01

F-0838

F · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2023-07-21

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-07-31

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-08-21

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-07-26

F-0882

F · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2023-07-18

2019-11-07Health inspection8 citations

F-0577

C · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2019-12-05

F-0582

E · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2019-12-10

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2019-12-10

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2019-12-10

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2019-12-10

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-12-10

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2019-12-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-12-10

2024-10-24Fire-safety inspection5 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2024-11-15

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-04

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-11-03

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-11-15

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-11-15

2023-06-30Fire-safety inspection12 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-07-31

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2023-07-31

E-0030

F · No harm found

List the names and contact information of those in the facility.

Corrected 2023-07-28

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-07-28

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-07-31

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-07-24

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-14

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-07-01

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-07-01

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-07-24

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-01

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-07-21

2019-11-07Fire-safety inspection4 citations

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-12-10

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-12-10

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-11-25

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2019-11-25

Federal penalties

2025-02-04Fine$28,969

2025-12-10Medicare payment denial — 5 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265732.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 88 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered