Nursing homeFAID #7340
Bentwood Nursing & Rehab
1501 CHARBONIER ROAD, FLORISSANT, MO, 63031
(314) 921-2700
116 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · Bentwood Nursing & Rehab Center
Public record summary
What we can show you for free.
Bed capacity
116
State license
053489
CMS facility ID
265757
Care type
Nursing home
Facility name
Bentwood Nursing & Rehab
Street address
1501 CHARBONIER ROAD
City / state / ZIP
Florissant, MO 63031
Phone
(314) 921-2700
State license #
053489
About this facility — Bentwood Nursing & Rehab
Bentwood Nursing & Rehab is a Medicare/Medicaid-certified skilled nursing facility in Florissant, Missouri. It is licensed for 116 beds — above the median for skilled nursing facilities in Missouri (97 beds).
It is one of 20 senior care facilities in Florissant and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Bentwood Nursing & Rehab 104 times across 14 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $107,465 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Operator / owner
Bentwood Healthcare, Llc
Parent company
Mgm Healthcare
Ownership type
For profit - Limited Liability company
Administrator
Tiffaniee Harris-smith
Registered owners & officers
Yb Acquisition Llc
Direct owner — 61% stake — since 2022
Jeremias, Baruch
Direct owner — 39% stake — since 2019
Bienstock, Judah
Director — since 2012
Lewis, Tonya
Managing employee — since 2023
Riggins, Michael
Managing employee — since 2022
Regulatory standing
Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2003-04-16
License expires
2028-03-31
CMS overall rating
1 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
$107,465 total
Last standard inspection
2026-02-24
Nurse staffing
3.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$321 per day (≈ $9,760/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 6% Medicare · 23% private/other
Occupancy
81% (fiscal year 2023)
Vs. state median
25% above the MO median of $257/day — full state cost breakdown
Services & coverage
Licensed beds
116
Licensed as
SNF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 7:00 AM – 5:00 PM · Tuesday: 7:00 AM – 5:00 PM · Wednesday: 7:00 AM – 5:00 PM · Thursday: 7:00 AM – 5:00 PM · Friday: 7:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-26Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-22
2026-02-24Health inspectionComplaint-triggered12 citations
F-0569
D · No harm foundFrom a complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2026-04-08
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-08
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-08
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-08
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-04-08
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-08
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-04-08
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-04-08
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-08
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-04-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-08
F-0882
E · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2026-04-08
11 earlier / fire-safety inspections (91 citations)
2025-11-17Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-17
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-12-17
2024-09-26Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-29
F-0687
D · No harm foundFrom a complaint
Provide appropriate foot care.
Corrected 2024-10-29
2024-05-15Health inspection15 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-06-19
F-0568
D · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2024-06-19
F-0569
D · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2024-06-19
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-06-19
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-06-19
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-06-19
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-06-19
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-06-25
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-19
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-06-19
F-0742
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2024-06-19
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-06-19
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-06-19
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-06-19
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-06-19
2024-03-13Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-06
2024-03-06Health inspectionComplaint-triggered2 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-02-28
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2024-02-28
2024-02-02Health inspectionComplaint-triggered1 citation
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-02-28
2024-01-23Health inspectionComplaint-triggered1 citation
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-02-28
2022-05-06Health inspection24 citations
F-0569
D · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2022-06-15
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-06-15
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-06-15
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-06-15
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2022-06-15
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2022-06-15
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-06-15
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-06-15
F-0678
K · Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2022-06-15
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-06-15
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-06-15
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-06-15
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-06-15
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2022-06-15
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-06-15
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2022-06-15
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-06-15
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-06-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-06-15
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2022-06-15
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2022-06-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-06-15
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2022-06-15
F-0919
F · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2022-06-15
2026-02-24Fire-safety inspection15 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-04-08
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-04-08
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2026-04-08
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-04-08
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-04-08
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-04-08
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-04-08
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-08
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-05-03
K-0364
E · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2026-05-03
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-04-08
K-0500
E · No harm found
Meet other general requirements that are deficient.
Corrected 2026-04-08
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-04-08
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2026-04-08
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-08
2024-05-15Fire-safety inspection16 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2024-06-19
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-06-19
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-06-19
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-06-19
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2024-06-19
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-06-19
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-06-19
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-06-19
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-06-19
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-06-19
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-06-19
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-06-19
K-0908
E · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2024-06-19
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-19
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-06-19
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2024-06-19
2022-05-06Fire-safety inspection12 citations
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2022-06-15
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2022-06-15
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-06-15
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-09-15
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2022-06-15
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-06-15
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-06-29
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-06-29
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-09-15
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2022-06-15
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2022-06-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-09-15
Federal penalties
2024-05-15Fine$73,450
2024-01-23Fine$34,015
2024-05-15Medicare payment denial — 4 days
Total fines$107,465
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265757.
Visitor reviews
What people say on Google.
3.9★★★★★116 ratings on Google
★★★★Dennis Harden · 2026-06-22 · via Google“The staff will win you over with their attention to detail, kindness and attentive to residents. Clean and provide good opportunities for residents to interact with games and entertainment. Nice sitting room to gather and watch TV. Nice cafeteria and supportive staff. There we some concerns we had and the administration stepped up immediately to help us remedy any and all concerns. Grateful for th…”
★Jill H. · 2026-07-10 · via Google“I can't begin to put in words how angry and saddened I am after putting my father here. We were looking for a place to take care of my dad long term due to memory issues. After a few days of being here we began to notice little things, clothes that went missing, even though we said we would wash his laundry. The meals that would sit in his room untouched, even though he was supposed to be at th…”
★★★★★April Hinson · 2025-12-11 · via Google“Angel Jones was the aide that worked with my Mother for the 10 days she was there before her death. Angel's own mother chose the correct name for her daughter, because she is truly an Angel. She was so kind and compassionate, and treated my mother with such tenderness and respect. I will forever be indebted to her for the care she provided to my mother in her final day. Thank you Angel.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 104 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered