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Nursing homeFAID #9097

Big Elm Retirement and Nursing Centers

1285 WEST A STREET, KANNAPOLIS, NC, 28081
(704) 932-0000
50 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
50
CMS facility ID
345342
Care type
Nursing home
County
Rowan
Facility name
Big Elm Retirement and Nursing Centers
Street address
1285 WEST A STREET
City / state / ZIP
Kannapolis, NC 28081
Phone
(704) 932-0000

Big Elm Retirement and Nursing Centers is a Medicare/Medicaid-certified skilled nursing facility in Kannapolis, North Carolina. It is licensed for 50 beds — well below the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 20 senior care facilities in Kannapolis and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Big Elm Retirement and Nursing Centers 32 times across 6 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Individual

Registered owners & officers

Gatewood, Thomas
Direct owner · Director · Operational control · Additional disclosable party — 100% stake — since 2002
Dolack, Christina
Operational control · Additional disclosable party — since 2024
Mcswain, Robert
Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1991-01-01
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-08-28
Nurse staffing
5.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$217 per day (≈ $6,600/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
29% Medicaid · 15% Medicare · 56% private/other
Occupancy
59% (fiscal year 2023)
Vs. state median
42% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
50
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-28Health inspection4 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-09-22
F-0568
B · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2025-09-22
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-09-22
2024-07-11Health inspection5 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-08-04
F-0576
C · No harm found
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2024-08-04
F-0584
B · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-08-04
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-04
4 earlier / fire-safety inspections (23 citations)
2023-03-29Health inspection7 citations
F-0607
L · Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-03-29
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-03-29
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-03-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-29
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-04-17
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-03-29
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-03-29
2024-07-11Fire-safety inspection8 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-09-22
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-22
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-22
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-22
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-09-22
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-09-22
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-09-22
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-22
2023-03-29Fire-safety inspection7 citations
K-0111
D · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2023-06-25
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-06-25
K-0352
D · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2023-06-25
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-06-25
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-06-25
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-06-25
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-06-25
2021-10-29Fire-safety inspection1 citation
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2021-12-28
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345342.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 32 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered