Senior Home Review
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Nursing homeFAID #2413

Blue Heron Senior Living

5085 EAGLESTON BLVD, WESLEY CHAPEL, FL, 33544
(765) 664-5400
www.seniorlivingatblueheron.com/?utm_source=gmb&utm_medium=organic
141 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Blue Heron Senior Living

Public record summary

What we can show you for free.
Bed capacity
141
CMS facility ID
106147
Care type
Nursing home
County
Pasco
Facility name
Blue Heron Senior Living
Legal entity
Blue Heron Health and Rehabilitation
Street address
5085 EAGLESTON BLVD
City / state / ZIP
Wesley Chapel, FL 33544
Phone
(765) 664-5400
Website
www.seniorlivingatblueheron.com/?utm_source=gmb&utm_medium=organic

About this facility — Blue Heron Senior Living

Blue Heron Senior Living is a Medicare/Medicaid-certified skilled nursing facility in Wesley Chapel, Florida. It is licensed for 141 beds — above the median for skilled nursing facilities in Florida (120 beds).

It is one of 15 senior care facilities in Wesley Chapel and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Blue Heron Senior Living 20 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Beth Klee
Parent company
Tlc Management
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ott, Dwight
Officer — since 2017
Ott, Gary
Officer — since 2017
Ott, Ryan
Officer — since 2017
Smith, Kimberly
Managing employee · Director — since 2020
Tender Loving Care Management Inc
Operational control — since 2017

Regulatory standing

Federal court records
9 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2021-07-12
CMS overall rating
4 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-07-31
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$575 per day (≈ $17,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 34% Medicare · 66% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
41% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
141
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-13Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
2025-07-31Health inspection3 citations
F-0644
E · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-08-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-08-31
2 earlier / fire-safety inspections (15 citations)
2023-04-27Health inspection13 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-05-26
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-05-26
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-05-26
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-05-26
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-05-26
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-05-26
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-05-26
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-05-26
F-0801
D · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2023-05-26
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-26
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-05-26
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2023-05-26
F-0848
E · No harm found
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected 2023-05-26
2023-04-27Fire-safety inspection2 citations
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-05-19
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-05-19
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 106147.

Visitor reviews

What people say on Google.
4.1208 ratings on Google
★★★★★Meesha Mankodi · 2026-07-03 · via Google

“My mother was in long term care at Blue Heron for 3 yrs We were extremely happy with care and cleanliness. CNA Lisa Lopez is very good and caring and my mother loved her. Special mention for her nurses. Betty,Claudine, Avani Patel, Tejal Patel, Krina Patel and Punita Purohit were very considerate and caring. I hope Blue Heron recognizes them. We have NO complaints about this place. Admi nistrator…”

★Chelsea Jeffrey · 2026-05-29 · via Google

“Maybe the other part of the facility is nice, but the rehabilitation was horrible for my father. He was recently sent to the hospital just this week. First, they do not answer the call button. It takes them 15-25 minutes before they come. Both my mother in law and I had to clean him after an accident that he had. Second, one night he wait 3 hours for a nurse to help him. Third, our first night the…”

★Rick Fischler · 2026-07-28 · via Google

“Do Not Enter! This facility is woefully inept. Yes, there are some good workers however, our overall experience was absolutely horrific. CNA's do most of the work and are severely understaffed. Even when not understaffed some are absolutely lazy and family has to do most of the work! Physical Therapists are shorthanded and the therapy is intermittent. We had a huge problem with one of the nurses a…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1225624851
Monthly federal file
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered