Nursing homeFAID #5707
Brandon Woods of New Bedford
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · Brandon Woods of New Bedford
Public record summary
What we can show you for free.
Bed capacity
135
CMS facility ID
225264
Care type
Nursing home
County
Bristol
Facility name
Brandon Woods of New Bedford
Street address
397 COUNTY STREET
City / state / ZIP
New Bedford, MA 02740
Phone
(508) 997-9396
Website
About this facility — Brandon Woods of New Bedford
Brandon Woods of New Bedford is a Medicare/Medicaid-certified skilled nursing facility in New Bedford, Massachusetts. It is licensed for 135 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).
It is one of 11 senior care facilities in New Bedford and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Brandon Woods of New Bedford 98 times across 8 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $528,970 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Elder Services
Ownership type
For profit - Corporation
Registered owners & officers
Romano, Frank
Managing employee · Director · Officer — since 1966
Romano, James
Managing employee — since 2013
Romano, Katelyn
Managing employee — since 2017
Romano, Kyle
Managing employee — since 2010
Regulatory standing
Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1980-08-01
CMS overall rating
1 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
$528,970 total
Last standard inspection
2026-03-27
Nurse staffing
4.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$564 per day (≈ $17,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
38% Medicaid · 4% Medicare · 58% private/other
Occupancy
76% (fiscal year 2023)
Vs. state median
15% above the MA median of $489/day — full state cost breakdown
Services & coverage
Licensed beds
135
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-27Health inspection12 citations
F-0551
D · No harm found
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2026-04-17
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-17
F-0627
G · Actual harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-04-17
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-04-24
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-17
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-04-17
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-17
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-17
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2026-04-17
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-17
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-17
2025-09-16Health inspectionComplaint-triggered1 citation
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-12-02
6 earlier / fire-safety inspections (85 citations)
2025-06-12Health inspectionComplaint-triggered1 citation
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-05-23
2024-12-16Health inspection44 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-02-07
F-0551
D · No harm found
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2025-01-06
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-02-07
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-01-03
F-0600
K · Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-06
F-0603
D · No harm found
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected 2025-02-07
F-0607
H · Actual harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-02-07
F-0609
H · Actual harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-09
F-0610
H · Actual harm
Respond appropriately to all alleged violations.
Corrected 2025-02-07
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-01-06
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-03
F-0656
H · Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-07
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-02-07
F-0661
D · No harm found
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2025-01-06
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-18
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-01-06
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-01-03
F-0711
E · No harm found
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2025-01-03
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2025-01-03
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-01-06
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-01-06
F-0740
K · Immediate jeopardy
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-02-07
F-0741
K · Immediate jeopardy
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected 2025-01-06
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2025-01-03
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-01-03
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-01-09
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-01-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-07
F-0835
F · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2025-01-10
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-02-07
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-10
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2025-01-06
F-0848
E · No harm found
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected 2025-01-06
F-0865
E · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-01-06
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-18
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2025-02-07
F-0941
F · No harm found
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected 2025-01-10
F-0942
F · No harm found
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected 2025-01-10
F-0943
F · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2025-01-10
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2025-02-07
F-0945
F · No harm found
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected 2025-01-10
F-0946
F · No harm found
Provide training in compliance and ethics.
Corrected 2025-01-06
F-0947
F · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2025-02-07
F-0949
F · No harm found
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2025-01-06
2023-08-30Health inspection14 citations
F-0577
C · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2023-09-22
F-0622
B · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-09-22
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-09-22
F-0625
B · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-09-22
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2023-09-22
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-09-22
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-09-28
F-0661
D · No harm found
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2023-09-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-22
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-09-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-09-22
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-09-28
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-28
F-0885
F · No harm found
Report COVID19 data to residents and families.
Corrected 2023-09-22
2026-03-27Fire-safety inspection5 citations
E-0007
E · No harm found
Address patient/client population and determine types of services needed.
Corrected 2026-05-08
E-0018
E · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2026-05-08
E-0022
E · No harm found
Establish policies and procedures for sheltering.
Corrected 2026-05-08
E-0039
E · No harm found
Conduct testing and exercise requirements.
Corrected 2026-05-08
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-07-01
2024-12-16Fire-safety inspection10 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-12-13
E-0013
C · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2024-12-13
E-0029
C · No harm found
Develop a communication plan.
Corrected 2024-12-13
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2024-12-13
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-12-13
K-0324
B · No harm found
Provide properly protected cooking facilities.
Corrected 2024-12-13
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-12-13
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-13
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-12-13
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-12-13
2023-08-30Fire-safety inspection11 citations
E-0041
E · No harm found
Implement emergency and standby power systems.
Corrected 2023-09-28
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-09-19
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-10-19
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-10-19
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-09-19
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-10-19
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-10-19
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-09-19
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-09-19
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-09-19
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-28
Federal penalties
2026-03-27Fine$64,480
2024-12-16Fine$464,490
Total fines$528,970
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225264.
Visitor reviews
What people say on Google.
3.0★★★★★13 ratings on Google
★★★Elizabeth T. · 2026-04-28 · via Google“I visited my 74-year-old friend here last week. This place is just okay, because sometimes they put 3 people to a room. What makes it awesome is the staff - everyone from the nurses, doctors, the CNA's, and the chef (makes the food himself!) Like, there's GOURMET FOOD here for the patients, and they get a choice between a couple of items! The chef goes to each patient individually, and asks what t…”
★★★★★Diane Bruner · 2026-04-29 · via Google“I would give 10 stars if I could! The Physical & Occupational therapists and assistant's are great; very motivational & persistent some of the best I've ever had. They genuinely cared about my well being. The food was also very delicious. I would come back here again if I ever had too. This is now my second stay here at Brandon Woods of New Bedford!”
★★Virginia Donovan · 2026-04-04 · via Google“My mother is 98 years old and suffers from dementia. Recently, she fell from her bed and broke her nose. She was placed in the hospital for a few days to recover. Upon returning to Brandon Woods, the staff was instructed to place pads around her bed to prevent further injury. Initially, the pads were placed and her bed alarmed. I visited today to find no pads , all required safety measures …”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 98 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered