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Nursing homeFAID #4067

Brickyard Healthcare - Willow Springs Care Center

2002 WEST 86TH STREET, INDIANAPOLIS, IN, 46260

(317) 872-8811

www.brickyardhc.com/care-center/willow-springs-care-center

134 licensed beds

CMS rates Brickyard Healthcare - Willow Springs Care Center 2 out of 5 overall. Federal inspectors issued 64 citations across 13 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Brickyard Healthcare - Willow Springs Care Center

Address

2002 West 86th Street

Indianapolis, IN 46260

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Public record summary

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Bed capacity

134

CMS facility ID

155834

Care type

Nursing home

County

Marion

Facility name

Brickyard Healthcare - Willow Springs Care Center

Street address

2002 WEST 86TH STREET

City / state / ZIP

Indianapolis, IN 46260

Phone

(317) 872-8811

Website

www.brickyardhc.com/care-center/willow-springs-care-center

About this facility — Brickyard Healthcare - Willow Springs Care Center

Brickyard Healthcare - Willow Springs Care Center is a Medicare/Medicaid-certified skilled nursing facility in Indianapolis, Indiana. It is licensed for 134 beds — above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 155 senior care facilities in Indianapolis and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Brickyard Healthcare, a group of 23 facilities on this site.

Federal inspectors have cited Brickyard Healthcare - Willow Springs Care Center 64 times across 13 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Brickyard Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Engels, Erin

Director — since 2014

Fenoughty, Deanna

Officer — since 2023

Gentry, Mark

Director — since 2022

North Willow Operating Llc

Operational control — since 2015

Patel, Sonia

Managing employee — since 2022

Starkey, Tyler

Director — since 2020

Waite, John

Director — since 2020

Whicker, Timothy

Director — since 2022

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2015-05-21

CMS overall rating

2 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-05-07

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$345 per day (≈ $10,490/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

79% Medicaid · 7% Medicare · 14% private/other

Occupancy

48% (fiscal year 2023)

Vs. state median

8% below the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

134

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-05Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-08

2025-07-23Health inspectionComplaint-triggered3 citations

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-08-14

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-14

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-14

9 earlier / fire-safety inspections (60 citations)

2025-05-07Health inspectionComplaint-triggered10 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-06

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-06

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-06-06

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-06

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-06

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-06

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-06

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-06

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-06

2024-06-28Health inspectionComplaint-triggered14 citations

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-07-26

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-07-26

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-07-26

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-07-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-26

F-0691

D · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2024-07-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-26

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-07-26

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-07-26

F-0761

D · No harm found

Corrected 2024-07-26

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2024-07-26

F-0812

D · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-26

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-07-26

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-07-26

2024-03-14Health inspectionComplaint-triggered3 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-04-05

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-05

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-05

2024-02-13Health inspectionComplaint-triggered2 citations

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-01-30

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-05

2024-01-26Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-05

2023-03-27Health inspection6 citations

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-04-24

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-24

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-04-24

F-0761

D · No harm found

Corrected 2023-04-24

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-24

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-04-24

2025-05-07Fire-safety inspection2 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-07-14

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-07-14

2024-06-28Fire-safety inspection11 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-08-05

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-08-05

K-0300

F · No harm found

Meet other general requirements that are deficient.

Corrected 2024-08-05

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-08-05

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-08-05

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-05

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-08-05

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-08-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-05

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-08-05

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-08-05

2023-03-27Fire-safety inspection11 citations

K-0100

E · No harm found

Meet other general requirements.

Corrected 2023-05-02

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-02

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-05-02

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-02

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-02

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-05-02

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-05-02

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-05-02

K-0541

E · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2023-05-02

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-02

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-05-02

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155834.

Quality of care & staffing

How it compares in Indiana.

Inspection citations, 3 years

More than 84% of nursing homes in the state

State median: 35

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.4

Higher than 26% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

72%

Higher than 98% of nursing homes in the state

State median: 46%

Resident outcomes

On 19 federal quality measures, this facility does better than the Indiana average on 8 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	6.5%	10.8%	13.5%	Better than state
Lose too much weight	3.5%	5.3%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.9%	1.1%	1.5%	Better than state
Have depressive symptoms	56.6%	25.5%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	1.4%	3.8%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	70.0%	93.7%	93.7%	Worse than state
Ability to walk independently worsened	5.7%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	23.8%	23.5%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	74.2%	95.1%	95.3%	Worse than state
With pressure ulcers	6.8%	3.5%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	25.6%	22.4%	18.3%	Worse than state
Received an antipsychotic medication	13.6%	13.7%	15.4%	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	37.0%	81.9%	82.3%	Worse than state
Newly received an antipsychotic medication	0.6%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	22.7%	79.2%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	31.3%	21.8%	23.4%	Worse than state
Had an outpatient emergency department visit	10.2%	10.9%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0695 3 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0628 2 inspections. Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Verify & compare

Where to check, and what's nearby.

Who to contact in Indiana

Licensing: Indiana Department of Health, Division of Long-Term Care
File a complaint: 800-246-8909 · Online
Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Ascension St Vincent Hospital, less than 0.1 miles. CMS rating 2 of 5.
Indiana University Health North Hospital, about 3.7 miles. CMS rating 4 of 5.
Ascension St Vincent Carmel, about 5.7 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Spring Mill Meadows, Indianapolis, about 0.1 miles. CMS rating 3 of 5.
1717 Senior Living, Indianapolis, about 0.3 miles. 10 state visits on record.
The Little Sisters of the Poor of Indianapolis, Indianapolis, about 0.3 miles. CMS rating 5 of 5.
Harcourt Terrace Nursing and Rehabilitation, Indianapolis, about 0.6 miles. CMS rating 2 of 5.
Marquette, Indianapolis, about 0.6 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.849 ratings on Google

★★★★Beverly Campbell · 2026-04-24 · via Google
“I was in the facility 5 weeks. It was made pleasant by the kind and gentle CNA staff and nurses. However the Physical Therapy department was the best I have ever experienced. Tim, Swarna, George, John, and the Director Amanda are the reason I excelled and am able to go home. I looked forward to going to Therapy everyday. They made the atmosphere so welcoming and encouraging. We laughed, and wo…”

★★★★★lakisha herron · 2026-04-10 · via Google
“All of the staff was great . The physical therapist encouraged me as well as reassured me . Shellie one of the care takers really made me feel at ease”

★John Mediger · 2026-01-09 · via Google
“I would recommend staying away from this facility. Short staffed most of the time. Patients sitting in own waist for 2 to 6 hours depending on the day, weekends and holidays are extremely bad. The food being provided, 95% of it i wouldn't feed to a dog or a homeless person. When you (the patient) complains then Management and some staff members retaliate. (My feelings and opinion) I place an order…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 64 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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