Home›Browse›North Carolina›Pollocksville›Brook Stone Living Center

Nursing homeFAID #9138

Brook Stone Living Center

8990 HIGHWAY 17 SOUTH, POLLOCKSVILLE, NC, 28573

(252) 224-0112

80 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

8990 Highway 17 South

Pollocksville, NC 28573

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

345394

Care type

Nursing home

County

Jones

Facility name

Brook Stone Living Center

Street address

8990 HIGHWAY 17 SOUTH

City / state / ZIP

Pollocksville, NC 28573

Phone

(252) 224-0112

About this facility — Brook Stone Living Center

Brook Stone Living Center is a Medicare/Medicaid-certified skilled nursing facility in Pollocksville, North Carolina. It is licensed for 80 beds — below the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 1 senior care facility in Pollocksville and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Brook Stone Living Center 32 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $18,600 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Campbell, Hugh

Direct owner · Officer — 50% stake — since 2008

Miller, Zachary

Direct owner · Director · Officer — 50% stake — since 2004

Mallard, Janice

Managing employee — since 2008

Regulatory standing

Licensed / certified since

1991-08-02

CMS overall rating

2 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$18,600 total

Last standard inspection

2025-06-04

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$281 per day (≈ $8,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

55% Medicaid · 10% Medicare · 35% private/other

Occupancy

58% (fiscal year 2023)

Vs. state median

25% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-06-04Health inspectionComplaint-triggered3 citations

F-0584

B · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-23

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-23

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-20

2024-05-01Health inspection8 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-05-28

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-05-28

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-21

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-31

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-07

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-05-28

F-0842

B · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-06-07

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-05-22

4 earlier / fire-safety inspections (21 citations)

2023-08-25Health inspectionComplaint-triggered1 citation

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-12

2023-01-20Health inspection7 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-02-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-22

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-10

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-02-24

F-0809

F · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2023-02-23

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-02-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-02-24

2024-05-01Fire-safety inspection7 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-06-21

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-06-21

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-06-21

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-06-21

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-21

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-06-21

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-06-21

2023-01-20Fire-safety inspection6 citations

K-0111

D · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2023-05-06

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-06

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-05-06

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-06

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-06

K-0901

D · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2023-05-06

Federal penalties

2023-08-25Fine$18,600

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345394.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 32 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered