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Nursing homeFAID #8320

Brothers of Mercy Nursing & Rehabilitation Center

10570 BERGTOLD ROAD, CLARENCE, NY, 14031

(716) 759-6985

brothersofmercy.org

240 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of BROTHERS OF MERCY NURSING & REHABILITATION CENTER

Photo via Google · The Brothers of Mercy Skilled Nursing & Rehabilitation Center

Address

10570 Bergtold Road

Clarence, NY 14031

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Public record summary

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Bed capacity

240

CMS facility ID

335112

Care type

Nursing home

County

Erie

Facility name

Brothers of Mercy Nursing & Rehabilitation Center

Street address

10570 BERGTOLD ROAD

City / state / ZIP

Clarence, NY 14031

Phone

(716) 759-6985

Website

brothersofmercy.org

About this facility — Brothers of Mercy Nursing & Rehabilitation Center

Brothers of Mercy Nursing & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Clarence, New York. It is licensed for 240 beds — well above the median for skilled nursing facilities in New York (160 beds).

It is one of 2 senior care facilities in Clarence and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Brothers of Mercy Nursing & Rehabilitation Center 41 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Butterfoss, Kirsten

Governing body — since 2022

Chakkappan, Roopa

Governing body — since 2025

Eller, Cindy

Governing body — since 2025

Elmer, Peter

Officer · Operational control — since 2017

Fentner, Thomas

Governing body — since 2025

Fudyma, John

Governing body — since 2025

Gugino, Stacey

Governing body · Operational control · Additional disclosable party — since 2022

Ingham, Jamie

Operational control · Additional disclosable party — since 2024

Lipuma, David

Governing body — since 2025

Losi, Barbara

Governing body — since 2025

Mcdougall, Matthew

Officer · Operational control · Additional disclosable party — since 2026

Mcrae, Michael

Governing body — since 2025

Nasca, David

Governing body — since 2025

Noe, Michael

Governing body — since 2025

Nowicki, Jennifer

Officer · Operational control · Additional disclosable party — since 2024

Rogers, David

Governing body — since 2025

Saffire, Richard

Governing body — since 2025

Thomas, Kenneth

Governing body · Officer — since 2009

Zielinski, Larry

Governing body — since 2025

Regulatory standing

Licensed / certified since

1967-01-01

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-16

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$365 per day (≈ $11,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 6% Medicare · 28% private/other

Occupancy

80% (fiscal year 2023)

Vs. state median

25% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

240

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-06-05Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-07-31

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-07-31

2026-01-16Health inspectionComplaint-triggered7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-03-13

F-0584

B · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-13

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-13

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-03-13

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-03-13

F-0836

F · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2026-03-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-13

4 earlier / fire-safety inspections (32 citations)

2024-01-09Health inspection5 citations

F-0584

B · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-01

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-01

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-01

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-01

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-03-01

2026-01-16Fire-safety inspection17 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2026-03-13

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-03-13

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-03-13

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2026-03-13

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-03-13

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-03-13

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2026-03-13

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-13

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-03-13

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-03-13

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-03-13

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2026-03-13

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2026-03-13

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-03-13

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2026-03-13

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-13

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-03-13

2024-01-09Fire-safety inspection7 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-03-01

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-03-01

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2024-03-01

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-01

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-01

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-03-01

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-03-01

2022-03-02Fire-safety inspection3 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-03-10

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-03-04

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-03-31

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335112.

Visitor reviews

What people say on Google.

3.153 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered