Nursing homeFAID #6082
Burcham Hills Retirement Center
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · Burcham Hills
Public record summary
What we can show you for free.
Bed capacity
133
CMS facility ID
235236
Care type
Nursing home
County
Ingham
Facility name
Burcham Hills Retirement Center
Street address
2700 BURCHAM DRIVE
City / state / ZIP
East Lansing, MI 48823
Phone
(517) 351-8377
Website
About this facility — Burcham Hills Retirement Center
Burcham Hills Retirement Center is a Medicare/Medicaid-certified skilled nursing facility in East Lansing, Michigan. It is licensed for 133 beds — above the median for skilled nursing facilities in Michigan (100 beds).
It is one of 11 senior care facilities in East Lansing and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Burcham Hills Retirement Center 66 times across 17 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $37,557 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Life Care Services
Ownership type
Non profit - Corporation
Registered owners & officers
Bird, John
Officer — since 2018
Breen, Scott
Director · Officer — since 2021
Brummette, Angela
Operational control · Additional disclosable party — since 2020
Carter, Reginald
Director — since 2008
Cash, Stella
Director — since 2018
Cummins, Lisa
Operational control — since 2024
Ensberg, Mark
Operational control · Additional disclosable party — since 2025
Hillary, Charles
Director — since 2014
Hobson, Daphne
Director — since 2022
Life Care Services Llc
Operational control · Additional disclosable party — since 2015
Munshaw, Patricia
Director — since 2012
Owen, Steven
Director — since 2021
Reichle, Paula
Director — since 2024
Ronk, Cheryl
Director — since 2014
Savage, James
Director · Officer — since 1997
Tobin, Michael
Director — since 2022
Uhlemann, Bridgette
Officer — since 2024
Victor, Jason
Officer — since 2013
Yontz, Susan
Director · Officer — since 2019
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-11-01
CMS overall rating
1 of 5 stars
Health deficiencies
16 at the last standard inspection
Federal fines
$37,557 total
Last standard inspection
2025-05-15
Nurse staffing
4.5 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$395 per day (≈ $12,010/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
22% Medicaid · 5% Medicare · 73% private/other
Occupancy
52% (fiscal year 2024)
Vs. state median
15% below the MI median of $466/day — full state cost breakdown
Services & coverage
Licensed beds
133
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-24Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-27
2026-03-04Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-07
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-07
13 earlier / fire-safety inspections (63 citations)
2025-12-03Health inspectionComplaint-triggered1 citation
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-01-08
2025-05-15Health inspectionComplaint-triggered12 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-18
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-06-18
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-06-18
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-18
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-18
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-18
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-18
F-0802
F · No harm foundFood safetyFrom a complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-06-18
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-06-18
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-18
F-0814
F · No harm foundFood safetyFrom a complaint
Dispose of garbage and refuse properly.
Corrected 2025-06-18
F-0882
D · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2025-06-18
2025-03-19Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-04-15
2025-01-29Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-07
2024-10-28Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-03
2024-08-08Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-09-04
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-09-04
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-04
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-09-04
2024-05-24Health inspectionComplaint-triggered12 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-25
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-06-25
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-18
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-06-25
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-06-25
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-06-25
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-06-25
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-07-20
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-25
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-06-25
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-06-25
F-0921
F · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-06-25
2024-01-25Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-28
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-28
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-28
2023-10-24Health inspectionComplaint-triggered3 citations
F-0659
E · No harm foundFrom a complaint
Provide care by qualified persons according to each resident's written plan of care.
Corrected 2023-11-28
F-0678
G · Actual harmFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2023-09-01
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-28
2023-03-08Health inspection10 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-03-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-03-30
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2023-03-30
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-03-30
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-03-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-03-30
F-0760
G · Actual harm
Ensure that residents are free from significant medication errors.
Corrected 2023-03-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-03-30
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-03-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-03-30
2025-05-15Fire-safety inspection5 citations
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-06-18
K-0344
F · No harm found
Have an alternate power supply for its alarm system.
Corrected 2025-06-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-18
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-06-18
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-06-18
2024-05-24Fire-safety inspection2 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-06-25
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-25
2023-03-08Fire-safety inspection8 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-24
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-03-30
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-06-30
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-03-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-03-30
K-0371
F · No harm found
Have properly sized and located compartments to protect residents from smoke.
Corrected 2023-05-30
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-03-30
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-03-30
Federal penalties
2024-08-08Fine$37,557
2024-05-24Medicare payment denial — 25 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235236.
Visitor reviews
What people say on Google.
4.6★★★★★264 ratings on Google
★★★★★Cheyney Dobson · 2026-06-12 · via Google“My grandmother and father have stayed at Burcham Hills (most recent end date: June 1, 2026), in addition to my stepmom and members of her family. I will speak to our most recent experience. The staff there were compassionate and knowledgeable. The clinical care coordinators on my father's floor called me regularly when issues emerged with my father, and were always prepared to answer questions wh…”
★★★★★Charlie Simmons · 2026-02-16 · via Google“Burcham Hills has truly been amazing for our family. The kindness, compassion, and genuine care shown by the staff mean more to us than words can express. They treat residents like family, and that gives us such peace of mind. We are incredibly grateful for everything they do and feel so thankful to have found Burcham Hills. We highly recommend them to any family looking for a place filled with h…”
★★★★★Jessica Benavidez · 2026-02-16 · via Google“Burcham Hills truly exemplifies incredible hard work and dedication in every possible way. The compassion, professionalism, and tireless effort shown by the entire team does not go unnoticed. Every day, staff members go above and beyond to ensure residents feel cared for, respected, and valued. Their commitment to excellence, even during challenging moments, speaks volumes about the heart behind …”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 66 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered