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Nursing homeFAID #12804

Canterbury House

502 29TH STREET SOUTHEAST, AUBURN, WA, 98002
(253) 939-0090
canterburyauburn.com
100 licensed beds

CMS rates Canterbury House 2 out of 5 overall. Federal inspectors issued 80 citations across 11 inspections in the last three years, with $68,159 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Canterbury House

Address

502 29th Street Southeast
Auburn, WA 98002
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Public record summary

What we can show you for free.
Bed capacity
100
CMS facility ID
505344
Care type
Nursing home
County
King
Facility name
Canterbury House
Street address
502 29TH STREET SOUTHEAST
City / state / ZIP
Auburn, WA 98002
Phone
(253) 939-0090
Website
canterburyauburn.com

About this facility — Canterbury House

Canterbury House is a Medicare/Medicaid-certified skilled nursing facility in Auburn, Washington. It is licensed for 100 beds — close to the median for skilled nursing facilities in Washington (97 beds).

It is one of 28 senior care facilities in Auburn and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Evergreen Healthcare Group, a group of 43 facilities on this site.

Federal inspectors have cited Canterbury House 80 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $68,159 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Evergreen Healthcare Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Bayhon, Marissa
Governing body · Additional disclosable party — since 2023
Ch Pacific Northwest Holdings Llc
Indirect owner · Additional disclosable party — since 2023
Couve Financial Services Llc
Operational control · Additional disclosable party — since 2023
Couve Healthcare Consulting Llc
Operational control · Additional disclosable party — since 2023
Herzka, Yisroel
Indirect owner · Additional disclosable party — since 2023
Odenthal, Jason
Governing body · Operational control · Additional disclosable party — since 2023
Pacific Northwest Opco Management Llc
Operational control · Additional disclosable party — since 2023
Pacific Northwest Snf Operations Holdings (wa) Llc
Direct owner — since 2023
Pacific Northwest Snf Operations Holdings Llc
Indirect owner — since 2023
Panlasigui, Leonico
Operational control · Additional disclosable party — since 2023
Pierce, Mary
Operational control · Additional disclosable party — since 2023
Spielman, Shimon
Operational control · Additional disclosable party — since 2023
Washington Snf Consulting Llc
Operational control · Additional disclosable party — since 2023
Witzcorp Global Llc
Indirect owner · Additional disclosable party — since 2023
Wright, Robert
Operational control · Additional disclosable party — since 2023
Yenowitz, Yitzchok
Indirect owner · Operational control · Owner of a disclosable party · Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since
1989-08-17
CMS overall rating
2 of 5 stars
Health deficiencies
14 at the last standard inspection
Federal fines
$68,159 total
Last standard inspection
2026-01-16
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$452 per day (≈ $13,740/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 8% Medicare · 22% private/other
Occupancy
72% (fiscal year 2023)
Vs. state median
6% below the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-16Health inspection14 citations
F-0565
D · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2026-02-18
F-0628
E · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-02-18
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2026-02-18
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-02-18
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-18
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-18
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-02-18
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-02-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-18
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-18
F-0849
E · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2026-02-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-18
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2026-02-18
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2026-02-18
2024-12-12Health inspectionComplaint-triggered3 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-01-14
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-01-14
F-0758
E · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-01-14
8 earlier / fire-safety inspections (63 citations)
2024-10-04Health inspectionComplaint-triggered29 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-11-09
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-11-09
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-09
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-11-09
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-11-09
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-11-09
F-0644
E · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-11-09
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-11-09
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-09
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-09
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-09
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-09
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-11-09
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-09
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-11-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-11-09
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-11-09
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-11-09
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-11-09
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-11-09
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-11-09
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-11-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-09
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-11-09
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-09
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-11-09
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2024-11-09
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-09
2024-09-10Health inspectionComplaint-triggered2 citations
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-22
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-22
2024-05-21Health inspectionComplaint-triggered1 citation
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-06-17
2024-02-02Health inspectionComplaint-triggered2 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-02-27
F-0690
G · Actual harmFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-02-27
2023-08-09Health inspection6 citations
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-09-07
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-09-07
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-09-07
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-07
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-09-07
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-07
2026-01-16Fire-safety inspection8 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2026-02-05
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2026-01-29
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-02-05
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-01-14
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-15
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-03-03
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-03-03
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-02-05
2024-10-04Fire-safety inspection8 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-10-25
E-0023
F · No harm found
Establish policies and procedures for medical documentation.
Corrected 2024-10-25
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-11
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-03
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-10-04
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-10-03
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-10-18
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-10-18
2023-08-09Fire-safety inspection7 citations
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-09-08
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-08
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-08-17
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-09-08
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-09-08
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-09-08
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-09-08

Federal penalties

2024-02-02Fine$68,159
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505344.

Quality of care & staffing

How it compares in Washington.
Inspection citations, 3 years
80
More than 51% of nursing homes in the state
State median: 78
Federal fines, 3 years
$68,159
More than 76% of nursing homes in the state
State median: $13,065
Nurse staffing, hours per resident per day
3.9
Higher than 28% of nursing homes in the state
State median: 4.1
Nursing staff turnover, annual
36%
Higher than 28% of nursing homes in the state
State median: 43%

Resident outcomes

On 19 federal quality measures, this facility does better than the Washington average on 11 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased9.4%13.8%13.5%Better than state
Lose too much weight3.1%5.6%5.1%Better than state
With a catheter inserted and left in their bladder0.4%0.8%0.7%Better than state
With a urinary tract infection1.2%1.7%1.5%Better than state
Have depressive symptoms26.0%17.9%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury1.6%2.6%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine90.9%96.2%93.7%Near state average
Ability to walk independently worsened18.2%15.6%12.7%Worse than state
Received an antianxiety or hypnotic medication9.9%12.5%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine91.4%94.3%95.3%Near state average
With pressure ulcers4.2%4.4%4.5%Near state average
With new or worsened bowel or bladder incontinence18.9%21.6%18.3%Better than state
Received an antipsychotic medication13.0%15.0%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine73.9%88.7%82.3%Worse than state
Newly received an antipsychotic medication0.6%1.3%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine84.4%84.4%80.1%Near state average
Were rehospitalized after a nursing home admission30.0%19.7%23.4%Worse than state
Had an outpatient emergency department visit10.1%13.0%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • K-0374 3 inspections. Install smoke barrier doors that can resist smoke for at least 20 minutes.
  • K-0920 3 inspections. Ensure proper usage of power strips and extension cords.
  • F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • E-0015 2 inspections. Address subsistence needs for staff and patients.

What its owners also hold

  • Ch Pacific Northwest Holdings Llc has an ownership stake on file at 22 nursing homes, averaging 2 of 5 on CMS's overall rating.
  • Witzcorp Global Llc has an ownership stake on file at 21 nursing homes, averaging 2 of 5 on CMS's overall rating.
  • Pacific Northwest Snf Operations Holdings Llc has an ownership stake on file at 16 nursing homes, averaging 2.2 of 5 on CMS's overall rating.
  • Pacific Northwest Snf Operations Holdings (wa) Llc has an ownership stake on file at 6 nursing homes, averaging 2.2 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Washington

  • Licensing: Washington State Department of Social and Health Services (DSHS), Residential Care Services (RCS)
  • File a complaint: 800-562-6078 · Online
  • Long-Term Care Ombudsman: 800-562-6028. A free advocate for residents and families.
  • Adult Protective Services: 877-734-6277. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Multicare Auburn Medical Center, about 1.8 miles. CMS rating 2 of 5.
  • St Francis Community Hospital, about 4.9 miles. CMS rating 4 of 5.
  • Multicare Covington Medical Center, about 7.5 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.174 ratings on Google
★★★Brian Wright · 2025-11-28 · via Google

“They have really been helping me. The pt and ot are top notch. The nursing staff is overwhelmed but they do really care. The admission people are awesome. Terra is really cool and nice and cares. The social worker here McKenna really really cares. The food is not bad. I really thought it would be like hospital food but It is home cooking. The only complaint I have is my next door neighbor …”

★★★★★Brian Hartsfield · 2026-01-12 · via Google

“I came here because I was very ill. I ended up coding twice in the hospital. All the staff here is super nice and very caring. Bob, Hollie, Modesty, Jeanna, and Leand and everyone else is super nice and respectful. From the bottom of my heart, I will never forget how great everyone is. Thank you everyone, and God Bless you all.”

★★★★★Lazara Rios · 2025-08-04 · via Google

“I would like to recognize all the CNA, LPN, RN in the facility. Your dedication and commitment to providing quality care do not go unnoticed. Whether its offering comfort to a patient, supporting a family, or working long hours to meet the needs of others. I also want to give gratitude towards the administration team. Thank you for your hard work, problem solving, and dedication behind the scene…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 80 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered