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Nursing homeFAID #8612

Capstone Center for Rehabilitation and Nursing

302 SWART HILL ROAD, AMSTERDAM, NY, 12010

(518) 842-6790

www.capstonecenterrehab.com

120 licensed beds

CMS rates Capstone Center for Rehabilitation and Nursing 1 out of 5 overall. Federal inspectors issued 41 citations across 10 inspections in the last three years, with $47,879 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of CAPSTONE CENTER FOR REHABILITATION AND NURSING

Photo via Google · Capstone Center for Rehabilitation and Nursing

Address

302 Swart Hill Road

Amsterdam, NY 12010

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Public record summary

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Bed capacity

120

CMS facility ID

335543

Care type

Nursing home

County

Montgomery

Facility name

Capstone Center for Rehabilitation and Nursing

Street address

302 SWART HILL ROAD

City / state / ZIP

Amsterdam, NY 12010

Phone

(518) 842-6790

Website

www.capstonecenterrehab.com

About this facility — Capstone Center for Rehabilitation and Nursing

Capstone Center for Rehabilitation and Nursing is a Medicare/Medicaid-certified skilled nursing facility in Amsterdam, New York. It is licensed for 120 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 9 senior care facilities in Amsterdam and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Upstate Services Group, a group of 17 facilities on this site.

Federal inspectors have cited Capstone Center for Rehabilitation and Nursing 41 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $47,879 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Upstate Services Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Koenig, Uri

Direct owner — 60% stake — since 2010

Steif, Efraim

Direct owner — 40% stake — since 2010

Edwards, Jessica

Managing employee — since 2019

Rehman, Hafeez

Managing employee — since 2022

Wuertzer, Amy

Officer — since 2017

Regulatory standing

Licensed / certified since

1976-10-01

CMS overall rating

1 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

$47,879 total

Last standard inspection

2024-12-10

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$502 per day (≈ $15,260/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

84% Medicaid · 3% Medicare · 14% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

3% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-26Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-07-21

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-09-02

2024-12-10Health inspectionComplaint-triggered16 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-01-29

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-01-29

F-0580

G · Actual harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-01-29

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-29

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-01-29

F-0676

D · No harm foundFrom a complaint

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-01-29

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-01-29

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-01-29

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-29

F-0697

E · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-01-29

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-01-29

F-0726

E · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-01-29

F-0760

E · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-01-29

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-01-29

F-0773

D · No harm foundFrom a complaint

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-01-29

F-0835

E · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-01-29

7 earlier / fire-safety inspections (23 citations)

2024-05-28Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-06-26

F-0725

D · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-08-04

2024-03-01Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-18

2022-01-21Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-03-01

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-03-01

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-03-01

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-03-01

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2022-03-04

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-03-01

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-03-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-03-01

2019-10-22Health inspection3 citations

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2019-12-10

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2019-12-10

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2019-12-10

2024-12-10Fire-safety inspection3 citations

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-01-29

K-0271

F · No harm found

Have exits that are accessible at all times.

Corrected 2025-01-29

K-0929

E · No harm found

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2025-01-29

2022-01-21Fire-safety inspection2 citations

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-03-15

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-03-15

2019-10-22Fire-safety inspection4 citations

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-10-22

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2019-12-21

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-12-21

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-12-21

Federal penalties

2024-12-10Fine$47,879

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335543.

Quality of care & staffing

How it compares in New York.

Inspection citations, 3 years

More than 68% of nursing homes in the state

State median: 33

Federal fines, 3 years

$47,879

More than 86% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.1

Higher than 18% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

58%

Higher than 87% of nursing homes in the state

State median: 38%

Resident outcomes

On 19 federal quality measures, this facility does better than the New York average on 8 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	8.8%	13.7%	13.5%	Better than state
Lose too much weight	3.2%	5.7%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.5%	0.5%	0.7%	Worse than state
With a urinary tract infection	0.2%	1.2%	1.5%	Better than state
Have depressive symptoms	0.8%	20.1%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	3.0%	3.1%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	96.3%	91.8%	93.7%	Near state average
Ability to walk independently worsened	9.5%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	13.5%	13.2%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	99.1%	95.2%	95.3%	Near state average
With pressure ulcers	6.8%	6.5%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	21.9%	18.6%	18.3%	Worse than state
Received an antipsychotic medication	19.7%	13.7%	15.4%	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	82.2%	77.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.0%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	94.2%	78.9%	80.1%	Better than state
Were rehospitalized after a nursing home admission	26.2%	20.6%	23.4%	Worse than state
Had an outpatient emergency department visit	13.2%	9.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0550 3 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0679 2 inspections. Provide activities to meet all resident's needs.
F-0725 2 inspections. Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
K-0921 2 inspections. Ensure that testing and maintenance of electrical equipment is performed.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

Licensing: New York State Department of Health
File a complaint: 888-201-4563 · Online
Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Marys Healthcare, about 6.3 miles. CMS rating 3 of 5.
Ellis Hospital, about 12 miles. CMS rating 3 of 5.
Nathan Littauer Hospital, about 16 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Sentinel of Amsterdam, Amsterdam, about 4.7 miles. 51 state visits on record.
Sarah Jane Sanford Home, Amsterdam, about 4.8 miles. 13 state visits on record.
Hillcrest Spring Residential, Amsterdam, about 5.0 miles. 11 state visits on record.
River Ridge Living Center, Amsterdam, about 5.3 miles. CMS rating 1 of 5.
Wilkinson Residential Health Care Facility, Amsterdam, about 6.4 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

3.9107 ratings on Google

★★★★★lydia gaetano · 2025-09-09 · via Google
“This is the 3rd memory care facility my mother in law has been in and it is by far the best! It is clean, clean clean! It is beautifully decorated, bright and happy. The staff have been so friendly and helpful! Always ready to answer questions and quick to call back. Whether it’s the nurse manager, the social worker, the activities director, the financial director, or the laundry director, each…”

★★★★SuzanneJustin Connolly · 2026-01-14 · via Google
“Visited a friend from church. The staff were all pleasant and helpful. My friend was up in a wheelchair in front of the tv with a group of other residents, many of whom were also very friendly.”

★★★★★Cassidy Lucas · 2025-08-31 · via Google
“Capstone is like no other, they treat their residents as if they are family. Jessica administrator, Gabby Director of nursing and all of the staff put their heart and soul into making the building a loving and healing environment for the patients.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered