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Nursing homeFAID #1470

Carolton Chronic & Convalescent Hospital

400 MILL PLAIN RD, FAIRFIELD, CT, 06824

(203) 255-3573

caroltonrhc.com

170 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 quality measuresSource: CMS Care Compare

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Photo of CAROLTON CHRONIC & CONVALESCENT HOSPITAL INC

Photo via Google · Carolton Chronic Convalescent

Address

400 Mill Plain Rd

Fairfield, CT 06824

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Public record summary

What we can show you for free.

Bed capacity

170

CMS facility ID

075034

Care type

Nursing home

County

Greater Bridgeport

Facility name

Carolton Chronic & Convalescent Hospital

Street address

400 MILL PLAIN RD

City / state / ZIP

Fairfield, CT 06824

Phone

(203) 255-3573

Website

caroltonrhc.com

About this facility — Carolton Chronic & Convalescent Hospital

Carolton Chronic & Convalescent Hospital is a Medicare/Medicaid-certified skilled nursing facility in Fairfield, Connecticut. It is licensed for 170 beds — above the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 4 senior care facilities in Fairfield and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Carolton Chronic & Convalescent Hospital 74 times across 8 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Tortora Dynasty Trust

Direct owner — 100% stake — since 2004

Kretzmer, Dennis

Managing employee · Officer — since 2004

Regulatory standing

Licensed / certified since

1967-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-04-08

Cost & payer profile (FY2023 cost report)

Average billed charges

$635 per day (≈ $19,300/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 13% Medicare · 40% private/other

Occupancy

50% (fiscal year 2023)

Vs. state median

30% above the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

170

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: 9:00 AM – 1:00 PM · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-04-08Health inspectionComplaint-triggered18 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-18

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-05-18

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-05-18

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-05-18

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-18

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-18

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-18

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-05-18

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-18

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-18

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-05-18

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-18

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-18

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-05-18

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-18

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-05-18

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-18

F-0882

E · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2025-05-18

2024-06-14Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-04

5 earlier / fire-safety inspections (55 citations)

2023-02-07Health inspection17 citations

F-0565

D · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-03-21

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-03-21

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-03-21

F-0609

E · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-03-21

F-0610

E · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-03-21

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-03-21

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-03-21

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-21

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-03-21

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-03-21

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-03-21

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-03-21

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-21

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-03-21

F-0868

D · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-03-21

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-03-21

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-03-21

2020-02-25Health inspection8 citations

F-0577

B · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2020-03-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-03-16

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-03-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-03-16

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2020-03-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-03-16

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2020-03-16

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2020-03-16

2025-04-08Fire-safety inspection16 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-29

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-06-29

K-0341

D · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-06-29

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-06-29

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-29

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-06-29

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-06-29

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-06-29

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-29

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-29

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-06-29

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-29

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-06-29

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-29

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-06-29

K-0921

D · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-06-29

2023-02-07Fire-safety inspection12 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-05-01

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-05-01

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-01

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-05-01

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-05-01

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-01

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-05-01

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-05-01

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2023-05-01

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-01

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-05-01

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-05-01

2020-02-25Fire-safety inspection2 citations

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-03-21

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2021-03-20

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075034.

Visitor reviews

What people say on Google.

3.139 ratings on Google

★★luke dipippo · 2026-06-24 · via Google
“My Father passed yesterday at the age of 64 while in the care of the Carolton. He was able to find friendship in some of the staff. The nursing staff was more than good overall and Brenna was hard on him for physical therapy when she needed to be. My father was callous, but the staff rolled with his punches when they certainly didn’t have to. If it wasn’t for the supervisor, Zippy, I would have gi…”

★NICOLE SILVESTRO · 2026-06-24 · via Google
“I rarely leave negative reviews, but our experience with Ziggy (Eric) was unacceptable. A close family member was recently at The Carolton and Ziggy was consistently rude, defensive, and dismissive whenever questions were asked. Rather than helping families understand what was happening/had happened, he seemed to view reasonable questions as a challenge to his authority. His lack of compassion and…”

★Christine Inman · 2026-06-03 · via Google
“This place is terrible! Most of the staff is grumpy and inattentive. Water jug was never filled for my family member. The case worker needs to be replaced.....never could find the time to meet with us until the day before discharge. She would literally run away from us when she saw us. No chair in the room for a visitor. Borrowed one from the sunroom and was reprimanded by staff to put it ba…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 74 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered