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Nursing homeFAID #8209

Casa Arena Healthcare

205 Moonglow Avenue, ALAMOGORDO, NM, 88310
(575) 434-4510
117 licensed beds

CMS rates Casa Arena Healthcare 1 out of 5 overall. Federal inspectors issued 115 citations across 14 inspections in the last three years, with $124,375 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
117
CMS facility ID
325043
Care type
Nursing home
County
Otero
Facility name
Casa Arena Healthcare
Street address
205 Moonglow Avenue
City / state / ZIP
Alamogordo, NM 88310
Phone
(575) 434-4510

Casa Arena Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Alamogordo, New Mexico. It is licensed for 117 beds — close to the median for skilled nursing facilities in New Mexico (102 beds).

It is one of 4 senior care facilities in Alamogordo and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Opco Skilled Management, a group of 68 facilities on this site.

Federal inspectors have cited Casa Arena Healthcare 115 times across 14 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $124,375 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Opco Skilled Management
Ownership type
For profit - Corporation

Registered owners & officers

205 Moonglow Ave Nm, Llc
Additional disclosable party — since 2023
Caliber Advisors Llc
Indirect owner — since 2023
Casa Healthcare, Llc
Direct owner · Operational control — since 2023
Continuum Rehab Group Llc
Additional disclosable party — since 2023
Garetz, David
Officer · Operational control — since 2023
Gibraltar Trust
Additional disclosable party — since 2023
Gurwitz, Solomon
Owner of a disclosable party — since 2025
Hagins, Elizabeth
Owner of a disclosable party — since 2025
Hallmark Advisors, Llc
Additional disclosable party — since 2023
Hansen Hunter Llc
Additional disclosable party — since 2024
Kaplan, Esther
Owner of a disclosable party — since 2025
Kaplan, Mosha
Owner of a disclosable party — since 2025
Kight, Leah
Additional disclosable party — since 2024
Mindle, Adam
Owner of a disclosable party — since 2025
Opco Ca Skilled Mgmt Inc.
Additional disclosable party — since 2023
Opco Nm Skilled Mgmt, Llc
Additional disclosable party — since 2023
Regis Trust
Additional disclosable party — since 2023
Sternshein, Jennifer
Owner of a disclosable party — since 2025
Stolarczyk, Lisa
Additional disclosable party — since 2023
The Wright Group Consulting, Llc
Additional disclosable party — since 2024
Unger, Jeffrey
Owner of a disclosable party — since 2025
Wilshire Health Realty, Llc
Additional disclosable party — since 2023
Zimmerman, Caroline
Owner of a disclosable party — since 2025

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1985-09-04
CMS overall rating
1 of 5 stars
Health deficiencies
23 at the last standard inspection
Federal fines
$124,375 total
Last standard inspection
2025-06-05
Nurse staffing
2.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$367 per day (≈ $11,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
82% Medicaid · 7% Medicare · 11% private/other
Occupancy
83% (fiscal year 2024)
Vs. state median
1% above the NM median of $362/day — full state cost breakdown

Services & coverage

Licensed beds
117
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-11Health inspectionComplaint-triggered1 citation
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-05-30
2026-03-13Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-04-18
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-04-18
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-04-18
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-18
11 earlier / fire-safety inspections (110 citations)
2025-12-23Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-01-17
2025-07-14Health inspectionComplaint-triggered4 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-08-20
F-0636
D · No harm foundFrom a complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-08-20
F-0637
D · No harm foundFrom a complaint
Assess the resident when there is a significant change in condition
Corrected 2025-08-20
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2025-08-20
2025-06-05Health inspection19 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-07-20
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-07-20
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-20
F-0605
E · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-07-20
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-20
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-07-20
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-20
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-20
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-20
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-20
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-07-20
F-0740
E · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-07-20
F-0744
E · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2025-07-20
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-07-20
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-20
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-20
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-20
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2025-07-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-20
2024-10-18Health inspectionComplaint-triggered4 citations
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-20
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-11-20
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-20
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-20
2024-08-21Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-18
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-09-18
2024-04-24Health inspectionComplaint-triggered27 citations
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-05-23
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-05-23
F-0583
F · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-05-23
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-23
F-0585
F · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-05-23
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-23
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-05-23
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-05-23
F-0637
E · No harm found
Assess the resident when there is a significant change in condition
Corrected 2024-05-23
F-0638
E · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2024-05-23
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-05-23
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-05-23
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-23
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-23
F-0678
E · No harm foundFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-05-23
F-0684
J · Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-23
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-05-23
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-05-23
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-05-23
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-05-23
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-23
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-05-23
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-23
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-05-23
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-23
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-05-23
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2024-05-23
2023-10-24Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-11-15
F-0726
L · Immediate jeopardyFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-11-15
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-11-15
F-0919
E · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2023-11-15
2023-04-06Health inspection26 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-05-15
F-0568
D · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2023-05-15
F-0577
F · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2023-05-15
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-05-15
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-05-15
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-05-15
F-0600
E · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-05-15
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-05-15
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-05-15
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-05-15
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2023-05-15
F-0637
E · No harm found
Assess the resident when there is a significant change in condition
Corrected 2023-05-15
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2023-05-15
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-05-15
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-05-15
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-05-15
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-05-15
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-05-15
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-05-15
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-05-15
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-05-15
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-05-15
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-05-15
F-0825
D · No harm found
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2023-05-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-05-15
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2023-05-15
2025-06-05Fire-safety inspection4 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-20
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-07-20
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-07-20
K-0912
E · No harm found
Have power receptacles that are properly grounded.
Corrected 2025-07-20
2024-04-24Fire-safety inspection3 citations
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-05-21
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-05-21
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-05-21
2023-04-06Fire-safety inspection16 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2023-05-15
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-05-15
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-05-15
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-05-15
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-05-15
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-05-15
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-05-15
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2023-05-15
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-05-15
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-15
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-05-15
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-05-15
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-05-15
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-05-15
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-05-15
K-0927
F · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2023-05-15

Federal penalties

2024-04-24Fine$108,316
2023-10-24Fine$16,059
Total fines$124,375
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325043.
How it compares in New Mexico.
Inspection citations, 3 years
115
More than 96% of nursing homes in the state
State median: 71
Federal fines, 3 years
$124,375
More than 87% of nursing homes in the state
State median: $20,748
Nurse staffing, hours per resident per day
2.9
Higher than 9% of nursing homes in the state
State median: 3.5
Nursing staff turnover, annual
59%
Higher than 65% of nursing homes in the state
State median: 55%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Mexico average on 10 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased5.0%10.3%13.5%Better than state
Lose too much weight1.0%3.5%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.8%0.7%Better than state
With a urinary tract infection0.0%1.0%1.5%Better than state
Have depressive symptoms1.6%2.2%13.5%Better than state
Were physically restrained0.0%0.0%0.1%
Experiencing one or more falls with major injury0.6%3.4%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine98.8%96.1%93.7%Near state average
Ability to walk independently worsened6.1%10.3%12.7%Better than state
Received an antianxiety or hypnotic medication19.4%14.8%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine93.8%95.8%95.3%Near state average
With pressure ulcers3.9%5.2%4.5%Better than state
With new or worsened bowel or bladder incontinence18.3%19.2%18.3%Near state average
Received an antipsychotic medication26.1%14.5%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days1.041.491.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days2.622.591.69Near state average
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine84.6%86.1%82.3%Near state average
Newly received an antipsychotic medication0.4%1.2%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine81.2%84.6%80.1%Near state average
Were rehospitalized after a nursing home admission28.9%22.1%23.4%Worse than state
Had an outpatient emergency department visit22.0%15.7%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0609 5 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-0657 4 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-0842 4 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0584 4 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-0655 4 inspections. Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  • F-0656 4 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

What its owners also hold

  • Caliber Advisors Llc has an ownership stake on file at 13 nursing homes, averaging 2.2 of 5 on CMS's overall rating.
  • Casa Healthcare, Llc has an ownership stake on file at 6 nursing homes, averaging 2.5 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in New Mexico

  • Licensing: New Mexico Health Care Authority, Division of Health Improvement, Health Facility Licensing and Certification (District Operations)
  • File a complaint: 800-752-8649 · Online
  • Long-Term Care Ombudsman: 866-451-2901. A free advocate for residents and families.
  • Adult Protective Services: 866-654-3219. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Christus Southern New Mexico, about 2.4 miles. CMS rating 3 of 5.
  • Lincoln County Medical Center, about 35 miles. CMS rating 2 of 5.
  • Mountain View Regional Medical Center, about 60 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
4.466 ratings on Google
★★★★★Bruce Morgan · 2026-05-27 · via Google

“Wonderfully friendly, supportive, skilled people work here. They've taken great care of Mom while she's been there. She's in better mental and physical health than she's been in 20 years. The automated entry and exit system is so much easier to use than at other places, and gives me a sense of security that I haven't had.”

★★★★★Shirley “Shirl” O'Marra · 2026-06-30 · via Google

“I would like to thank every body who went out of their way to help take care of me. It's hard to say good bye to staff. Nancy very caring Cassie, therapist, Heather was very nice and helpful. Thank you Casa Arena staff.”

★★★★★Brio marz · 2026-06-19 · via Google

“Excellent facility. The nurses and staff care, watch, and really go out of their way for the residents. Nancy, Bonnie, and Shontae are awesome 👌. Theyre are the best. They keep mom clean, bathed, clothed, and make sure shes always fed....and to see mom's smile....is a fate in itself. Thank you Casa for hiring people who care.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 115 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
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Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered