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Nursing homeFAID #14851

Center At Zaragoza

12660 PEBBLE HILLS BLVD., EL PASO, TX, 79938
(915) 990-1700
80 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

12660 Pebble Hills Blvd.
El Paso, TX 79938
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Public record summary

What we can show you for free.
Bed capacity
80
CMS facility ID
745005
Care type
Nursing home
County
El Paso
Facility name
Center At Zaragoza
Street address
12660 PEBBLE HILLS BLVD.
City / state / ZIP
El Paso, TX 79938
Phone
(915) 990-1700

About this facility — Center At Zaragoza

Center At Zaragoza is a Medicare/Medicaid-certified skilled nursing facility in El Paso, Texas. It is licensed for 80 beds — below the median for skilled nursing facilities in Texas (120 beds).

It is one of 110 senior care facilities in El Paso and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Center At Zaragoza 46 times across 11 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Veritas Management Group
Ownership type
For profit - Corporation

Registered owners & officers

Kelly, Julie
Operational control — since 2021
Lowen, George
Operational control — since 2021
Senkoff, Alexander
Director — since 2018
Veritas Management Group Llc
Operational control — since 2021

Regulatory standing

Licensed / certified since
2022-02-07
CMS overall rating
4 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-07-08
Nurse staffing
4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$894 per day (≈ $27,180/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 64% Medicare · 36% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
223% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
80
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-02Health inspectionComplaint-triggered3 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-07-02
F-0695
E · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-07-02
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2026-07-02
2026-03-20Health inspectionComplaint-triggered1 citation
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-04-20
8 earlier / fire-safety inspections (42 citations)
2025-11-25Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-12-20
2025-11-21Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-11-30
2025-07-08Health inspection6 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-07-16
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-07-16
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-07-16
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-16
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-16
2025-01-22Health inspectionComplaint-triggered6 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2025-02-05
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-02-05
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-05
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-05
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-02-05
F-0700
E · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-02-05
2024-04-19Health inspection5 citations
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-05-17
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-17
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-17
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-05-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-17
2023-03-16Health inspection11 citations
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-04-15
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-04-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-04-15
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2023-04-15
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2023-04-15
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2023-04-15
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-04-15
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-04-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-15
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-04-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-15
2025-07-08Fire-safety inspection1 citation
K-0922
E · No harm found
Meet requirements for the use and maintenance of medical gas equipment.
Corrected 2025-07-24
2023-03-16Fire-safety inspection11 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2023-05-31
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2023-05-31
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2023-05-31
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2023-05-31
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2023-05-31
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2023-05-31
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-05-31
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-05-31
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-05-31
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-05-31
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-05-31
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 745005.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered