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Nursing homeFAID #2107

Charming Lakes Rehab

2020 W LAKE PARKER DR, LAKELAND, FL, 33805

(863) 682-7580

charminglakes.com

120 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Lakeland Gadabout

Address

2020 W Lake Parker Dr

Lakeland, FL 33805

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

105693

Care type

Nursing home

County

Polk

Facility name

Charming Lakes Rehab

Street address

2020 W LAKE PARKER DR

City / state / ZIP

Lakeland, FL 33805

Phone

(863) 682-7580

Website

charminglakes.com

About this facility — Charming Lakes Rehab

Charming Lakes Rehab is a Medicare/Medicaid-certified skilled nursing facility in Lakeland, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 60 senior care facilities in Lakeland and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Charming Lakes Rehab 45 times across 7 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $77,880 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Excelsior Care Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Lake Parker Snf Operations Holdings Llc

Direct owner — 100% stake — since 2021

Sunshine Snf Group Llc

Indirect owner — 100% stake — since 2021

Butler, David

Operational control · Additional disclosable party — since 2025

Gant, Amber

Operational control · Additional disclosable party — since 2025

Leifer, Joel

Officer — since 2022

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1990-05-14

CMS overall rating

2 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$77,880 total

Last standard inspection

2025-08-21

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$305 per day (≈ $9,270/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

75% Medicaid · 6% Medicare · 20% private/other

Occupancy

68% (fiscal year 2023)

Vs. state median

25% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-08-21Health inspection11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-14

F-0677

G · Actual harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-14

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-09-14

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-09-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-14

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-14

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-09-14

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-14

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-09-14

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-14

F-0814

C · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-09-14

2025-08-07Health inspectionComplaint-triggered1 citation

F-0880

F · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-09-07

4 earlier / fire-safety inspections (33 citations)

2023-05-25Health inspection10 citations

F-0567

D · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2023-06-24

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-24

F-0644

E · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-06-24

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-24

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-09-05

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-06-24

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-06-24

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-06-24

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-24

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-05

2021-08-13Health inspection12 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-09-17

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2021-09-17

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-09-17

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-09-17

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-09-17

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-09-17

F-0732

D · No harm found

Post nurse staffing information every day.

Corrected 2021-09-17

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-09-17

F-0761

E · No harm found

Corrected 2021-09-17

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2021-09-17

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-09-17

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2021-09-17

2023-05-25Fire-safety inspection3 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-06-20

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-06-10

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-06-14

2021-08-13Fire-safety inspection8 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-09-10

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2021-09-10

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-09-10

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-09-10

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-09-10

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-09-10

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-09-10

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-09-10

Federal penalties

2025-08-07Fine$77,880

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105693.

Visitor reviews

What people say on Google.

4.066 ratings on Google

★Tresca Love Vaughn · 2026-06-24 · via Google
“I would not recommend this rehabilitation center to anyone. My father was a resident there, and the level of care he received was completely unacceptable. The facility was dirty, and basic hygiene was neglected. There were times when he was not bathed properly, and it often felt as though his overall care and well-being were not a priority. Families trust rehabilitation centers to provide compass…”

★★★★★Randolph Smith · 2026-05-12 · via Google
“Charming lakes is a fine nursing home that brings compassion and have wonderful staff, the food leaves something to be desired. This is a great place to get better and I'm going home better today!”

★★★★★Robert Dickerman · 2026-02-13 · via Google
“This facility has the most caring people employed there. From the doctors down to the C.NAs The food is excellent and they have an events coordinator who keeps the residents busy. There definitely is a lot of love and caring in Charming Lakes”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered