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Nursing homeFAID #6504

Charter House

211 NORTHWEST SECOND STREET, ROCHESTER, MN, 55901
(507) 266-7862
32 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

211 Northwest Second Street
Rochester, MN 55901
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Public record summary

What we can show you for free.
Bed capacity
32
State license
422879
CMS facility ID
245282
Care type
Nursing home
Facility name
Charter House
Legal entity
Charter House Inc
Street address
211 NORTHWEST SECOND STREET
City / state / ZIP
Rochester, MN 55901
Phone
(507) 266-7862
State license #
422879

About this facility — Charter House

Charter House is a Medicare/Medicaid-certified skilled nursing facility in Rochester, Minnesota. It is licensed for 32 beds — below the median for skilled nursing facilities in Minnesota (60 beds).

It is one of 40 senior care facilities in Rochester and 338 skilled nursing facilities across Minnesota. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Charter House 19 times across 9 inspections in the last three years, and CMS has imposed $8,824 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Charter House
Ownership type
Non profit - Corporation
Administrator
Brittney Voll

Registered owners & officers

Alix, Jay
Governing body — since 2003
Avikainen, Bridget
Director · Officer — since 2023
Baicker, Katherine
Governing body — since 2003
Baker, Douglas
Governing body — since 2003
Bauer, Brent
Director — since 2021
Bilicic, George
Governing body — since 2003
Brown, Sally
Governing body — since 2003
Buechler, Tamara
Director — since 2022
Burns, Ursula
Governing body — since 2003
Caine, Natalie
Governing body — since 2003
Callstrom, Matthew
Governing body — since 2003
Comfere, Nneka
Governing body — since 2003
Dahlen, Dennis
Governing body — since 2003
Davis, Jed
Governing body — since 2003
Davis, Richard
Governing body — since 2003
Didehban, Roshanak
Governing body — since 2003
Dunn, Ajani
Governing body — since 2003
Famuyide, Abimbola
Governing body — since 2003
Farrugia, Gianrico
Governing body — since 2003
Fonseca, Rafael
Governing body — since 2003
Francis, James
Governing body — since 2003
Gerberding, Julie
Governing body — since 2003
Gorman, Paul
Governing body — since 2003
Gray, Richard
Governing body — since 2003
Hara, Amy
Governing body — since 2003
Hubert, Sherry
Governing body — since 2003
Lebrasseur, Nathan
Director — since 2017
Life Care Services Llc
Operational control — since 2025
Mayo Clinic
Operational control — since 1981
Mclaughlin, Sarah
Governing body — since 2003
Peck, Kristin
Governing body — since 2003
Peretsman, Nancy
Governing body — since 2003
Pignolo, Robert
Director — since 2020
Poe, Johnathan
Director — since 2017
Powell, Michael
Governing body — since 2003
Remy, Donald
Governing body — since 2003
Rihal, Charanjit
Governing body — since 2003
Roberts, Robin
Governing body — since 2003
Robo, James
Governing body — since 2003
Rothblatt, Martine
Governing body — since 2003
Rustad, Christopher
Director · Officer · Additional disclosable party — since 2020
Schmidt, Eric
Governing body — since 2003
Shannon, Michael
Governing body — since 2003
Smith, Charles
Governing body — since 2003
Sweeney, Anne
Governing body — since 2003
Thielen, Kent
Governing body — since 2003
Verdoorn, Brandon
Operational control · Additional disclosable party — since 2024
Voll, Brittney
Operational control — since 2025
Williams, Amy
Governing body — since 2003
Zorn, Christina
Governing body — since 2003

Regulatory standing

Licensed / certified since
1985-07-01
License expires
2026-10-31
CMS overall rating
5 of 5 stars
Health deficiencies
1 at the last standard inspection
Federal fines
$8,824 total
Last standard inspection
2025-12-31
Nurse staffing
9.5 hours per resident per day

Services & coverage

Licensed beds
32
Licensed as
Assisted Living Facility
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-05-19Health inspectionComplaint-triggered1 citation
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-29
2024-10-16Health inspection2 citations
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-22
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-11-22
5 earlier / fire-safety inspections (16 citations)
2024-08-29Health inspectionComplaint-triggered3 citations
F-0607
C · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-09-30
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-09-30
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-09-30
2024-02-12Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-09
2023-11-16Health inspection3 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-01-02
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-01-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-02
2025-12-31Fire-safety inspection3 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-31
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-03-31
K-0914
C · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2026-03-31
2024-10-16Fire-safety inspection6 citations
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-11-29
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-29
K-0355
C · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-11-29
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-11-29
K-0914
C · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-11-29
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-29

Federal penalties

2024-02-12Fine$8,824
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 245282.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered