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Nursing homeFAID #5299

Chateau De Notre Dame Community Care Center

2832 BURDETTE STREET, NEW ORLEANS, LA, 70125
(504) 866-2741
www.chateaudenotredameccc.com
171 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of CHATEAU DE NOTRE DAME COMMUNITY CARE CENTER
Photo via Google · Chateau De Notre Dame Community Care Center

Public record summary

What we can show you for free.
Bed capacity
171
CMS facility ID
195589
Care type
Nursing home
County
Orleans
Facility name
Chateau De Notre Dame Community Care Center
Street address
2832 BURDETTE STREET
City / state / ZIP
New Orleans, LA 70125
Phone
(504) 866-2741
Website
www.chateaudenotredameccc.com

About this facility — Chateau De Notre Dame Community Care Center

Chateau De Notre Dame Community Care Center is a Medicare/Medicaid-certified skilled nursing facility in New Orleans, Louisiana. It is licensed for 171 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 31 senior care facilities in New Orleans and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Chateau De Notre Dame Community Care Center 34 times across 13 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $36,265 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Commcare Corporation
Ownership type
Non profit - Corporation

Registered owners & officers

Commcare Corporation
Direct owner — 100% stake — since 2023
Commcare Management Corporation
Operational control — since 2023
Ford, Michael
Director — since 2021
Gardner, George
Operational control — since 2023
Harvey Psarellis, Dawn
Officer · Operational control — since 2014
Hudson, Mary
Managing employee — since 2023
Lundberg, Alec
Managing employee — since 2023
Mangun, Garold
Director · Officer — since 1997
Plaisance, Wayne
Director — since 2022
Prechter, Patricia
Managing employee · Director · Officer — since 2018
Tucker, James
Operational control — since 2023

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2004-02-21
CMS overall rating
2 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$36,265 total
Last standard inspection
2025-06-04
Nurse staffing
4.1 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$268 per day (≈ $8,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 7% Medicare · 37% private/other
Occupancy
80% (fiscal year 2024)
Vs. state median
4% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
171
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-06-04Health inspection4 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-06-27
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-06-27
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-06-27
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2025-06-27
2025-05-14Health inspectionComplaint-triggered2 citations
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-08
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-05-15
9 earlier / fire-safety inspections (28 citations)
2025-03-19Health inspectionComplaint-triggered1 citation
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-04-04
2024-07-31Health inspectionComplaint-triggered1 citation
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2024-08-23
2024-06-13Health inspection4 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-07-12
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-07-12
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-07-12
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-07-12
2024-05-20Health inspectionComplaint-triggered2 citations
F-0689
K · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-22
F-0835
K · Immediate jeopardyFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-05-22
2023-12-06Health inspectionComplaint-triggered2 citations
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-29
F-0812
D · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-12-29
2023-11-21Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-12-17
F-0776
D · No harm foundFrom a complaint
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Corrected 2023-12-17
2023-08-03Health inspectionComplaint-triggered10 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-09-01
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2023-09-01
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2023-09-01
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-09-01
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-09-01
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-09-01
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-09-01
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2023-09-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-01
2024-06-13Fire-safety inspection2 citations
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-07-12
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-12
2023-08-03Fire-safety inspection4 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-09-15
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-09-15
K-0916
D · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2023-10-23
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-10-23

Federal penalties

2025-05-14Fine$9,580
2025-05-14Fine$26,685
Total fines$36,265
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195589.

Visitor reviews

What people say on Google.
3.333 ratings on Google
★★★★★William Byrnes · 2026-07-11 · via Google

“After much consideration, we chose Chateau de Notre Dame for Rehab for our mother. From day one, the team at Chateau from Admissions, Billing, the Administration, Social Worker, Nursing/CNA staff and the Rehab Staff made us feel welcome, informed and supported through what could have been a scary time. After my mother’s stay of three weeks to get her back on her feet, I can not express in words h…”

★★★★★Shelly Williams · 2026-05-08 · via Google

“I absolutely cannot say enough wonderful things about Chateau De Notre Dame. First, the entire staff is absolutely wonderful. Everyone is so pleasant and warm and welcoming. The therapist, nurses and nurses aides are very caring and make sure the patients have their dignity. Mr. Torrel the administrator is absolutely amazing and really goes above and beyond.”

★★★★★Margeaux Randolph · 2026-07-16 · via Google

“My mother had a great recovery experience. Staff was friendly and facility very clean. My mother enjoyed the chapel and daily mass. Highly recommend.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered