Home›Browse›Illinois›Wilmette›Citadel Care Center-wilmette

Nursing homeFAID #3346

Citadel Care Center-wilmette

432 POPLAR DRIVE, WILMETTE, IL, 60091

(847) 216-5000

80 licensed beds

CMS rates Citadel Care Center-wilmette 5 out of 5 overall. Federal inspectors issued 22 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

432 Poplar Drive

Wilmette, IL 60091

Get directions

Map facilities in this area

All facilities in Wilmette

Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

145932

Care type

Nursing home

County

Cook

Facility name

Citadel Care Center-wilmette

Street address

432 POPLAR DRIVE

City / state / ZIP

Wilmette, IL 60091

Phone

(847) 216-5000

About this facility — Citadel Care Center-wilmette

Citadel Care Center-wilmette is a Medicare/Medicaid-certified skilled nursing facility in Wilmette, Illinois. It is licensed for 80 beds — below the median for skilled nursing facilities in Illinois (112 beds).

It is one of 2 senior care facilities in Wilmette and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Citadel Healthcare, a group of 19 facilities on this site.

Federal inspectors have cited Citadel Care Center-wilmette 22 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Citadel Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Aaron, Jonathan

Operational control — since 2023

Berger, Menachem

Owner of a disclosable party — since 2025

Graf, Marcella

Direct owner · Operational control · Additional disclosable party — since 2022

Gross, Shoshana

Direct owner — since 2023

Israel, Benjamin

Owner of a disclosable party — since 2025

Kohen, Yakov

Direct owner — since 2023

Kroll, Gabriel

Direct owner — since 2023

Nagel, Steven

Direct owner — since 2023

Ollman, Jonathan

Direct owner — since 2023

Olugbermiga, Adetola

Operational control · Additional disclosable party — since 2024

Proctor, Katherine

Direct owner — since 2023

Ripstein, Kenneth

Direct owner — since 2023

Robin, Jason

Operational control · Additional disclosable party — since 2024

Stern, Todd

Owner of a disclosable party — since 2025

Teller, Ilana

Direct owner — since 2023

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1997-04-15

CMS overall rating

5 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-09

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$697 per day (≈ $21,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

24% Medicaid · 22% Medicare · 54% private/other

Occupancy

73% (fiscal year 2023)

Vs. state median

104% above the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-04-09Health inspection1 citation

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-04-17

2025-02-20Health inspection1 citation

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-03-04

4 earlier / fire-safety inspections (20 citations)

2023-12-11Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-18

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-12-18

2025-02-20Fire-safety inspection8 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-03-06

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-03-05

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-03-05

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-03-12

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-03-05

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-03-05

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-04

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-03-04

2024-04-25Fire-safety inspection4 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-17

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-05-17

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-05-17

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-17

2023-04-14Fire-safety inspection6 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-04-26

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-04-26

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2023-04-26

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-04-26

K-0361

E · No harm found

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2023-04-26

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-04-26

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145932.

Quality of care & staffing

How it compares in Illinois.

Inspection citations, 3 years

More than 10% of nursing homes in the state

State median: 50

Federal fines, 3 years

No federal fines on record

State median: $45,080

Nurse staffing, hours per resident per day

3.9

Higher than 77% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

22%

Higher than 5% of nursing homes in the state

State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Illinois average on 15 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	6.0%	13.0%	13.5%	Better than state
Lose too much weight	2.8%	6.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.8%	0.7%	Better than state
With a urinary tract infection	0.0%	1.5%	1.5%	Better than state
Have depressive symptoms	98.0%	55.9%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	1.8%	3.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	90.5%	93.7%	Better than state
Ability to walk independently worsened	3.7%	12.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	15.0%	18.4%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	91.7%	95.3%	Near state average
With pressure ulcers	1.0%	4.8%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	30.0%	19.8%	18.3%	Worse than state
Received an antipsychotic medication	37.0%	21.7%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	2.91	1.96	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.43	2.10	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.0%	70.0%	82.3%	Better than state
Newly received an antipsychotic medication	0.6%	2.2%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	84.9%	63.2%	80.1%	Better than state
Were rehospitalized after a nursing home admission	27.4%	25.6%	23.4%	Near state average
Had an outpatient emergency department visit	10.5%	13.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0211 2 inspections. Keep aisles, corridors, and exits free of obstruction in case of emergency.
K-0223 2 inspections. Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0363 2 inspections. Install corridor and hallway doors that block smoke.

Verify & compare

Where to check, and what's nearby.

Who to contact in Illinois

Licensing: Illinois Department of Public Health, Division of Assisted Living
File a complaint: 800-252-4343 · Online
Long-Term Care Ombudsman: 800-252-8966. A free advocate for residents and families.
Adult Protective Services: 866-800-1409. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Northshore University Healthsystem - Evanston Hospital, about 1.2 miles. CMS rating 5 of 5.
Saint Francis Hospital-evanston, about 3.6 miles. CMS rating 2 of 5.
Methodist Hospital of Chicago, about 7.1 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Three Crowns Park, Evanston, about 0.9 miles. CMS rating 2 of 5.
Westminster Place, Evanston, about 1.4 miles. CMS rating 5 of 5.
Alden Estates of Evanston, Evanston, about 1.5 miles. CMS rating 5 of 5.
The Pearl of Evanston, Evanston, about 1.7 miles. CMS rating 5 of 5.
Trulee Evanston, Evanston, about 1.8 miles. 13 state visits on record.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered