Home›Browse›Maryland›Frederick›Citizens Care and Rehabilitation Center of Frederi

Nursing homeFAID #5473

Citizens Care and Rehabilitation Center of Frederi

1920 ROSEMONT AVENUE, FREDERICK, MD, 21702

(240) 772-9200

citizenscarefrederick.com

170 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

1920 Rosemont Avenue

Frederick, MD 21702

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Public record summary

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Bed capacity

170

State license

2410008

CMS facility ID

215105

Care type

Nursing home

Facility name

Citizens Care and Rehabilitation Center of Frederi

Street address

1920 ROSEMONT AVENUE

City / state / ZIP

Frederick, MD 21702

Phone

(240) 772-9200

Website

citizenscarefrederick.com

State license #

2410008

About this facility — Citizens Care and Rehabilitation Center of Frederi

Citizens Care and Rehabilitation Center of Frederi is a Medicare/Medicaid-certified skilled nursing facility in Frederick, Maryland. It is licensed for 170 beds — above the median for skilled nursing facilities in Maryland (120 beds).

It is one of 27 senior care facilities in Frederick and 221 skilled nursing facilities across Maryland. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Citizens Care and Rehabilitation Center of Frederi 51 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - County

Registered owners & officers

Aurora Health Management, Llc

Operational control — since 2016

Frederick County Maryland

Direct owner · Additional disclosable party — since 2016

White, Erin

Direct owner · Director · Operational control · Additional disclosable party — since 2016

Regulatory standing

Licensed / certified since

1976-12-01

CMS overall rating

5 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-20

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$501 per day (≈ $15,230/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

57% Medicaid · 19% Medicare · 24% private/other

Occupancy

94% (fiscal year 2024)

Vs. state median

14% above the MD median of $439/day — full state cost breakdown

Services & coverage

Licensed beds

170

Licensed as

Long Term Care

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-20Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-04

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-05-04

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-05-04

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-05-04

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-05-04

F-0804

F · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-05-04

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-05-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-04

2025-10-16Health inspectionComplaint-triggered2 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-11-21

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-21

5 earlier / fire-safety inspections (41 citations)

2024-12-23Health inspection8 citations

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-02-03

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-03

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-02-03

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-02-03

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-03

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-03

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-02-03

2019-06-18Health inspection15 citations

F-0578

G · Actual harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-08-02

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2019-08-02

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-08-02

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2019-08-02

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-08-02

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-09-17

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2019-08-02

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-08-02

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2019-08-02

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-08-02

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-09-17

F-0711

E · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2019-09-17

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2019-08-02

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2019-09-17

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-09-17

2026-03-20Fire-safety inspection6 citations

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-06-01

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2026-06-01

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-01

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-06-01

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2026-06-01

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-06-01

2024-12-23Fire-safety inspection9 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-03-05

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-03-05

K-0226

D · No harm found

Have horizontal exits used in accordance with safety requirements.

Corrected 2025-03-05

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-05

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-03-05

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2025-03-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-05

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-03-05

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-03-05

2019-06-18Fire-safety inspection3 citations

K-0100

C · No harm found

Meet other general requirements.

Corrected 2019-07-08

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2019-07-08

K-0921

C · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-07-08

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 215105.

Visitor reviews

What people say on Google.

2.315 ratings on Google

★M Bandler · 2026-05-08 · via Google
“Lots of better places with better care. Better food. More activity for patients. Like a jail. Don't recommend. Can't really say anything positive”

★★★Dale Eyler · 2026-01-26 · via Google
“My wife had an accident and I pushed the button for the nurse waited and waited no one so I went up to the nurses station and there was no one but I seen three nurses standing around having a powow while the the alarm was going off for my wifes room I had to go to the front desk to ask for help”

★Erica Hoff · 2023-09-19 · via Google
“If you're looking to have your loved one cared for, or pass with any kind of dignity, this is NOT the place. The less than minimal care that was given to my mother was communicated to staff and supervisors. After having a less than professional conversation with the night supv Ez, he not only yelled at me but proceeded to hang up on me. I left messages for both directors and other management and N…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered