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Nursing homeFAID #8881

Clapps Nursing Center

5229 APPOMATTOX ROAD, PLEASANT GARDEN, NC, 27313
(336) 674-2252
118 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

5229 Appomattox Road
Pleasant Garden, NC 27313
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Public record summary

What we can show you for free.
Bed capacity
118
CMS facility ID
345024
Care type
Nursing home
County
Guilford
Facility name
Clapps Nursing Center
Street address
5229 APPOMATTOX ROAD
City / state / ZIP
Pleasant Garden, NC 27313
Phone
(336) 674-2252

About this facility — Clapps Nursing Center

Clapps Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Pleasant Garden, North Carolina. It is licensed for 118 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 3 senior care facilities in Pleasant Garden and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Clapps Nursing Center 8 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Individual

Registered owners & officers

Clapp Health Care Llc
Direct owner · Additional disclosable party — 100% stake — since 2023
Hollowell, Danielle
Direct owner · Officer · Additional disclosable party — since 2023
Hollowell, Matthew
Direct owner · Officer · Operational control · Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since
1976-10-01
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-09-25
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$373 per day (≈ $11,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
55% Medicaid · 5% Medicare · 40% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
right at the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
118
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 7:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
1 earlier / fire-safety inspection (8 citations)
2024-06-26Fire-safety inspection8 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-09-23
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2024-09-23
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-23
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-09-23
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-09-23
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-09-23
K-0700
D · No harm found
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Corrected 2024-09-23
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-09-23
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345024.

Visitor reviews

What people say on Google.
3.938 ratings on Google
★★★★★Linda Sherrill · 2025-06-17 · via Google

“I highly recommend Clapps to anyone who needs love and care. Everyone I encountered made me feel welcome, from the receptionists to the nurses, Cnas, and Social workers.My Mom couldn't have been in better hands. The place was clean, the view from her room unique and the food was delicious, her words, not mine. Thanks to everyone for giving my Mom the best care she could've asked for.”

★★★★★RiverWalk RV Park on the Yadkin River · 2025-02-25 · via Google

“When my 80-year-old mother was admitted to Clapps for rehab after a recent hospital stay for pneumonia, we were understandably apprehensive. She has COPD and had previously experienced a traumatic stay at another rehab facility, where we were both treated horribly. That experience left her terrified and made us wary of skilled nursing facilities altogether. Clapps completely changed our perceptio…”

★★★★★Joy Walker · 2023-12-25 · via Google

“Clapps Nursing Home is truly amazing. My mother had battled dementia for nearly 3 years, with additional health issues. My mother was first placed at an assisted living facility, High Point Regional hospital, Beacon Place, then Clapps, as my mother was deteriorating . You either received a call or email daily with updates. My mother passed December 19th of this year. They were so kind, sincere, ju…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 8 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered