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Nursing homeFAID #4874

Clifton Heights

446 MT. HOLLY AVENUE, LOUISVILLE, KY, 40206

(502) 897-1646

journey-hc.com/locations/clifton-heights-care-community

110 licensed beds

CMS rates Clifton Heights 1 out of 5 overall. Federal inspectors issued 40 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Clifton Heights

Address

446 Mt. Holly Avenue

Louisville, KY 40206

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Public record summary

What we can show you for free.

Bed capacity

110

CMS facility ID

185176

Care type

Nursing home

County

Jefferson

Facility name

Clifton Heights

Street address

446 MT. HOLLY AVENUE

City / state / ZIP

Louisville, KY 40206

Phone

(502) 897-1646

Website

journey-hc.com/locations/clifton-heights-care-community

About this facility — Clifton Heights

Clifton Heights is a Medicare/Medicaid-certified skilled nursing facility in Louisville, Kentucky. It is licensed for 110 beds — above the median for skilled nursing facilities in Kentucky (95 beds).

It is one of 74 senior care facilities in Louisville and 268 skilled nursing facilities across Kentucky. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Journey Healthcare, a group of 34 facilities on this site.

Federal inspectors have cited Clifton Heights 40 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Journey Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Journey Cz Ky Healthcare Holdings Llc

Indirect owner — 100% stake — since 2024

Journey Cz of Ky Llc

Direct owner — 100% stake — since 2024

Kapoor, Sandeep

Operational control · Additional disclosable party — since 2024

Mcguinness, Bernard

Officer · Operational control — since 2024

Smith, Rhonda

Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-12-20

CMS overall rating

1 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-04

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$350 per day (≈ $10,640/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

91% Medicaid · 3% Medicare · 5% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

3% above the KY median of $341/day — full state cost breakdown

Services & coverage

Licensed beds

110

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-04Health inspectionComplaint-triggered2 citations

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-12-17

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-12-17

2025-11-22Health inspectionComplaint-triggered2 citations

F-0697

J · Immediate jeopardyFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-12-17

F-0776

G · Actual harmFrom a complaint

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Corrected 2025-12-17

5 earlier / fire-safety inspections (36 citations)

2023-06-11Health inspection14 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-09-23

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-23

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-23

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-09-23

F-0656

J · Immediate jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-23

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-09-23

F-0689

J · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-23

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-09-23

F-0691

D · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2023-09-23

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-09-23

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-09-23

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-09-23

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-23

2019-03-01Health inspection8 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-04-16

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-04-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-04-16

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2019-04-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-04-16

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-04-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-04-16

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2019-04-16

2025-12-04Fire-safety inspection7 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-12-17

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-12-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-17

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-12-17

K-0900

E · No harm found

Meet Health Care Facilities Code mechanical requirements.

Corrected 2025-12-17

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-12-17

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-12-17

2023-06-11Fire-safety inspection5 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-07

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-07-07

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-07-07

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-07-07

K-0532

E · No harm found

Have a properly installed and maintained dumbwaiter or escalator.

Corrected 2023-07-07

2019-03-01Fire-safety inspection2 citations

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2019-04-16

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-04-16

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 185176.

Quality of care & staffing

How it compares in Kentucky.

Inspection citations, 3 years

More than 90% of nursing homes in the state

State median: 19

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.1

Higher than 6% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

78%

Higher than 98% of nursing homes in the state

State median: 44%

Resident outcomes

On 17 federal quality measures, this facility does better than the Kentucky average on 7 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	26.8%	13.2%	13.5%	Worse than state
Lose too much weight	8.3%	6.6%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.4%	0.5%	0.7%	Near state average
With a urinary tract infection	0.6%	1.5%	1.5%	Better than state
Have depressive symptoms	14.1%	18.9%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	1.2%	3.8%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	85.0%	94.1%	93.7%	Near state average
Ability to walk independently worsened	26.4%	12.3%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	15.7%	29.9%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	80.6%	96.2%	95.3%	Worse than state
With pressure ulcers	3.9%	4.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	19.6%	18.3%	18.3%	Near state average
Received an antipsychotic medication	10.6%	16.2%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	47.1%	84.5%	82.3%	Worse than state
Newly received an antipsychotic medication	2.9%	1.6%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	42.2%	83.7%	80.1%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

Journey Cz of Ky Llc has an ownership stake on file at 6 nursing homes, averaging 2.6 of 5 on CMS's overall rating.
Journey Cz Ky Healthcare Holdings Llc has an ownership stake on file at 6 nursing homes, averaging 2.6 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Kentucky

Licensing: Kentucky Cabinet for Health and Family Services, Office of Inspector General, Division of Health Care
Long-Term Care Ombudsman: 800-372-2991. A free advocate for residents and families.
Adult Protective Services: 877-597-2331. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Louisville Va Medical Center, about 0.9 miles. CMS rating 5 of 5.
University of Louisville Hospital, about 2.4 miles. CMS rating 1 of 5.
Uofl Health - Jewish Hospital and Mary & Elizabeth Hospital, about 2.6 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Sycamore Heights Health and Rehabilitation, Louisville, about 0.4 miles. CMS rating 2 of 5.
Nazareth Home Clifton, Louisville, about 0.6 miles. CMS rating 5 of 5.
Home of the Innocents, Louisville, about 1.6 miles. CMS rating 2 of 5.
Kindred Hospital - Louisville, Louisville, about 1.9 miles. CMS rating 2 of 5.
Highlands Nursing and Rehabilitation, Louisville, about 2.3 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.4102 ratings on Google

★★★★★Brittany Blair · 2026-06-25 · via Google
“Clifton Rehabilitation is truly exceptional! The staff here are incredibly dedicated and caring, making a huge difference in the recovery journey. The facility is top-notch, always clean and well-maintained, which creates a comfortable and healing environment. What really stands out is their personalized approach to therapy; they tailor programs to individual needs, ensuring everyone gets the best…”

★★★★★Reverend Sheree R. Williams · 2026-06-25 · via Google
“I love my residents they are part of my family. The staff is doing a great job keeping our residents safe. We have done some positive things in this place like some remodeling & reorganizing overall Clifton Heights is a nice place.”

★★★★★Tammy Pikago · 2026-04-21 · via Google
“We had a great experience with nursing care at Clifton Heights. The staff is compassionate, attentive, and truly goes the extra mile to make resident’s feel comfortable and safe. The facility is clean well maintained and creates a welcoming environment to feel more like home than a healthcare setting. What stands out most is the genuine care of the resident’s shown by the team from nursing …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered