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Nursing homeFAID #8387

Clove Lakes Health Care and Rehabilitation Center

25 FANNING STREET, STATEN ISLAND, NY, 10314
(718) 289-7900
clovelakes.com
576 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of Clove Lakes Health Care And Rehabilitation Center,
Photo via Google · Clove Lakes Healthcare and Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
576
CMS facility ID
335239
Care type
Nursing home
County
Richmond
Facility name
Clove Lakes Health Care and Rehabilitation Center
Street address
25 FANNING STREET
City / state / ZIP
Staten Island, NY 10314
Phone
(718) 289-7900
Website
clovelakes.com

About this facility — Clove Lakes Health Care and Rehabilitation Center

Clove Lakes Health Care and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Staten Island, New York. It is licensed for 576 beds — well above the median for skilled nursing facilities in New York (160 beds).

It is one of 20 senior care facilities in Staten Island and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Clove Lakes Health Care and Rehabilitation Center 52 times across 11 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Infinite Care
Ownership type
For profit - Corporation

Registered owners & officers

Demisay, Helene
Direct owner — 70% stake — since 2017
Demisay, Bernadette
Direct owner — 10% stake — since 2017
Demisay, Michael
Direct owner · Director — 10% stake — since 1997
Klein, Solomon
Direct owner — 10% stake — since 2021
Senk, Lorri
Managing employee — since 2012

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1969-06-25
CMS overall rating
2 of 5 stars
Health deficiencies
14 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-10-16
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$493 per day (≈ $14,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
53% Medicaid · 18% Medicare · 30% private/other
Occupancy
66% (fiscal year 2023)
Vs. state median
1% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
576
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-27Health inspectionComplaint-triggered9 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-06-24
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-24
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-06-24
F-0641
E · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2026-06-24
F-0658
G · Actual harmFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-06-24
F-0689
K · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-24
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-06-24
F-0835
F · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2026-06-24
F-0838
D · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-06-24
2025-11-18Health inspectionComplaint-triggered1 citation
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2026-01-09
8 earlier / fire-safety inspections (42 citations)
2025-02-13Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-05
2024-10-25Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-12-20
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-12-20
2024-10-16Health inspectionComplaint-triggered9 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-12-08
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-12-08
F-0644
D · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-12-08
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-12-08
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-12-08
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-12-08
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-08
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-12-08
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-12-08
2022-11-10Health inspection8 citations
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2023-01-09
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-01-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-01-09
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-01-09
F-0711
D · No harm found
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2023-01-09
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-01-09
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-01-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-01-09
2020-01-23Health inspection5 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2020-03-22
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2020-03-22
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2020-03-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2020-03-22
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-03-22
2024-10-16Fire-safety inspection1 citation
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-12-15
2022-11-10Fire-safety inspection11 citations
K-0132
D · No harm found
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Corrected 2023-01-09
K-0211
C · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-01-09
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-01-09
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2023-01-09
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-01-09
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-01-09
K-0371
D · No harm found
Have properly sized and located compartments to protect residents from smoke.
Corrected 2023-01-09
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-01-09
K-0916
D · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2023-01-09
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-01-09
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-01-09
2020-01-23Fire-safety inspection5 citations
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2020-03-22
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2020-03-22
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-03-22
K-0371
E · No harm found
Have properly sized and located compartments to protect residents from smoke.
Corrected 2020-03-22
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2020-03-22
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335239.

Visitor reviews

What people say on Google.
4.3642 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered