Home›Browse›Louisiana›Metairie›Colonial Oaks Living Center

Nursing homeFAID #5254

Colonial Oaks Living Center

4312 ITHACA STREET, METAIRIE, LA, 70006

(504) 887-6414

www.colonialoakslivingcenter.com

110 licensed beds

CMS rates Colonial Oaks Living Center 2 out of 5 overall. Federal inspectors issued 28 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · Colonial Oaks Living Center LLC

Address

4312 Ithaca Street

Metairie, LA 70006

Get directions

Map facilities in this area

All facilities in Metairie

Public record summary

What we can show you for free.

Bed capacity

110

CMS facility ID

195536

Care type

Nursing home

County

Jefferson

Facility name

Colonial Oaks Living Center

Street address

4312 ITHACA STREET

City / state / ZIP

Metairie, LA 70006

Phone

(504) 887-6414

Website

www.colonialoakslivingcenter.com

About this facility — Colonial Oaks Living Center

Colonial Oaks Living Center is a Medicare/Medicaid-certified skilled nursing facility in Metairie, Louisiana. It is licensed for 110 beds — close to the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 16 senior care facilities in Metairie and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Plantation Management, a group of 16 facilities on this site.

Federal inspectors have cited Colonial Oaks Living Center 28 times across 9 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Plantation Management Company

Ownership type

For profit - Limited Liability company

Registered owners & officers

Highpoint Healthcare Llc

Direct owner · Operational control — 50% stake — since 2020

Medico Llc

Direct owner — 50% stake — since 2020

Quirk, Cynthia

Indirect owner · Operational control — 18% stake — since 2020

Quirk, Gene

Indirect owner · Operational control — 18% stake — since 2020

Sadler, Alison

Indirect owner — 17% stake — since 2020

Stallard, Felicia

Indirect owner — 17% stake — since 2020

Irrv Property Tr for the Quirk Children

Indirect owner — 15% stake — since 2020

Delatte, Kimberly

Operational control — since 2020

Hphc of Louisiana Llc

Operational control — since 2022

Landers, Zeb

Managing employee — since 2020

Quirk, Scott

Director · Operational control — since 2020

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2001-12-06

CMS overall rating

2 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-05-05

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$355 per day (≈ $10,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

58% Medicaid · 7% Medicare · 35% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

38% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds

110

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-05Health inspection3 citations

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-06-01

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-06-01

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-06-01

2026-02-25Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-03-20

7 earlier / fire-safety inspections (24 citations)

2025-04-08Health inspection6 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-05-12

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-10

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-05-12

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-12

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-12

2025-02-05Health inspectionComplaint-triggered6 citations

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-07

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-07

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-07

F-0725

D · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-03-07

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-08

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-08

2024-06-05Health inspectionComplaint-triggered1 citation

F-0660

D · No harm foundFrom a complaint

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-07-12

2024-04-11Health inspection7 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-05-26

F-0636

B · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-05-26

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-26

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-26

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-05-26

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-05-26

2026-05-05Fire-safety inspection2 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-06-01

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-05-22

2025-04-08Fire-safety inspection1 citation

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

2024-04-11Fire-safety inspection1 citation

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195536.

Quality of care & staffing

How it compares in Louisiana.

Inspection citations, 3 years

More than 62% of nursing homes in the state

State median: 24

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.2

Higher than 14% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

46%

Higher than 47% of nursing homes in the state

State median: 46%

Resident outcomes

On 21 federal quality measures, this facility does better than the Louisiana average on 8 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	20.1%	16.5%	13.5%	Worse than state
Lose too much weight	8.5%	5.3%	5.1%	Worse than state
With a catheter inserted and left in their bladder	1.0%	1.0%	0.7%	Near state average
With a urinary tract infection	0.4%	1.9%	1.5%	Better than state
Have depressive symptoms	11.9%	2.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	2.2%	3.5%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	91.7%	93.8%	93.7%	Near state average
Ability to walk independently worsened	38.7%	15.1%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	17.6%	23.3%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	93.6%	96.0%	95.3%	Near state average
With pressure ulcers	7.3%	5.5%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	20.3%	14.9%	18.3%	Worse than state
Received an antipsychotic medication	23.7%	22.8%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	2.19	2.43	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	2.46	2.58	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	88.1%	86.4%	82.3%	Near state average
Newly received an antipsychotic medication	1.7%	3.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	69.3%	77.8%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	22.1%	28.3%	23.4%	Better than state
Had an outpatient emergency department visit	12.0%	14.4%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0521 3 inspections. Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
F-0725 3 inspections. Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-0842 2 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

Medico Llc has an ownership stake on file at 27 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
Highpoint Healthcare Llc has an ownership stake on file at 3 nursing homes, averaging 1.3 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Louisiana

Licensing: Louisiana Department of Health, Health Standards Section
File a complaint: 888-810-1819 · Online
Long-Term Care Ombudsman: 866-632-0922. A free advocate for residents and families.
Adult Protective Services: 844-945-2377. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

East Jefferson General Hospital, about 0.3 miles. CMS rating 2 of 5.
Ochsner Medical Center Acute, about 4.0 miles. CMS rating 4 of 5.
Ochsner Medical Center-kenner, about 5.9 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

East Jefferson General Hospital - Snf, Metairie, about 0.2 miles. CMS rating 5 of 5.
Metairie Health Care Center, Metairie, about 2.0 miles. CMS rating 1 of 5.
John A. Stassi Ii Community Care Center, Metairie, about 2.5 miles. CMS rating 4 of 5.
Waldon Health Care Center, Kenner, about 3.6 miles. CMS rating 1 of 5.
Ochsner Medical Center Skilled Nursing Facility, Jefferson, about 3.6 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.451 ratings on Google

★★★★★GERALD RUIZ · 2026-07-03 · via Google
“My 92 yr old father was admitted after a few weeks in the hospital. He had grown weak in his legs from laying in bed for an extended period of time. My family and I found Colonial Oaks while searching for a skilled nursing facility. We're so glad we did. The physical therapy department was outstanding with him. The facility is clean and all the workers so friendly. They made my dad's stay very en…”

★★★★★RONALD MCGINNIS · 2026-07-27 · via Google
“This is a very good place for a rehab or for a living for your family or relative . They go out their way to help you with anything they can help you they will do it and the staff here is amazing . They are very, very, very good if I can get them trm stars I will get a 10 rating right now. Every member of this staff is excellent very very excellent.”

★★★★★Helga Eisele · 2025-11-09 · via Google
“My mother stayed at this nursing home and I cannot say enough good things about our experience. The entire staff was genuinely caring, patient, and attentive. They treated her with dignity and compassion every day. The facility is always very clean and has a fresh, calm feeling when you walk in — which says a lot. Mr. Prince in particular was always cleaning and mopping with such care and pride, a…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered