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Nursing homeFAID #7888

Complete Care At Chestnut Hill

360 CHESTNUT STREET, PASSAIC, NJ, 07055
(973) 777-7800
ccchestnuthill.com
111 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of COMPLETE CARE AT CHESTNUT HILL LLC
Photo via Google · Complete Care at Chestnut Hill

Public record summary

What we can show you for free.
Bed capacity
111
State license
061605
CMS facility ID
315085
Care type
Nursing home
Facility name
Complete Care At Chestnut Hill
Street address
360 CHESTNUT STREET
City / state / ZIP
Passaic, NJ 07055
Phone
(973) 777-7800
Website
ccchestnuthill.com
State license #
061605

About this facility — Complete Care At Chestnut Hill

Complete Care At Chestnut Hill is a Medicare/Medicaid-certified skilled nursing facility in Passaic, New Jersey. It is licensed for 111 beds — close to the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 6 senior care facilities in Passaic and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Chestnut Hill 38 times across 8 inspections in the last three years, and CMS has imposed $41,688 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Chestnut Hill Convalescent & Rehabilitation Center
Parent company
Complete Care
Ownership type
For profit - Limited Liability company
Administrator
Henry Cecil Litchfield

Registered owners & officers

Chestnut Hill Holdco Llc
Direct owner — 100% stake — since 2021
Eef Capital Llc
Indirect owner — since 2021
Pc Chestnut Hill Holdco Llc
Indirect owner — since 2021
Schlaff, Benny
Indirect owner — since 2021
Schlaff, Nachum
Indirect owner — since 2021
Schwartz, Hershel
Managing employee — since 2021
Stein, Shalom
Officer — since 2021

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1968-04-01
License expires
2027-03-31
CMS overall rating
1 of 5 stars
Health deficiencies
14 at the last standard inspection
Federal fines
$41,688 total
Last standard inspection
2024-12-05
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$251 per day (≈ $7,630/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
42% Medicaid · 5% Medicare · 53% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
41% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
111
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2024-12-05Health inspectionComplaint-triggered14 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-12-27
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-12-27
F-0568
D · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2024-12-27
F-0578
K · Immediate jeopardy
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-12-06
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-12-27
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-12-27
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-12-27
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-12-27
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-12-27
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-12-27
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-27
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-12-27
F-0835
K · Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-12-06
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2024-12-27
2022-08-18Health inspection11 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-09-30
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-09-30
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-09-30
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-09-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-09-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-09-30
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-09-30
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-09-30
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-09-30
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-09-30
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2022-09-30
4 earlier / fire-safety inspections (13 citations)
2020-02-11Health inspection2 citations
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2020-02-21
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2020-02-21
2024-12-05Fire-safety inspection4 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-27
K-0364
F · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2025-01-15
K-0371
F · No harm found
Have properly sized and located compartments to protect residents from smoke.
Corrected 2025-02-10
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2024-12-27
2022-08-18Fire-safety inspection6 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-10-07
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2022-10-07
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2022-11-04
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-11-04
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-11-11
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-10-07
2020-02-11Fire-safety inspection1 citation
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2020-02-21

Federal penalties

2024-12-05Fine$41,688
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315085.

Visitor reviews

What people say on Google.
4.6188 ratings on Google
★★★★★sacheen jimenez · 2026-07-17 · via Google

“I wanted to thank the entire staff from administration to the nurses and the cleaning staff as well for the amazing job that all of you do in caring for our loved ones. My grandmother is currently at this facility and I couldn’t be happier, stepping in and seeing how clean, comforting and warm the environment was at your facility. If my grandmother ever had to stay long-term, you would be the firs…”

★★★★★Cynthia Ibrahim · 2026-02-24 · via Google

“This is my third time for my parents to have services at Chestnut Hill. I am very very satisfied every time. The staff all cares and are amazing. The place is very clean and also has nice activities for patients. ⭐️⭐️⭐️⭐️⭐️❤️”

★Scarlette Paulino · 2026-05-11 · via Google

“Not professional at all. I called 8 times to let them know a patient was ready to be picked up from out facility, they transferred me more than 10 times and no body was picking up the phone once transferred. Giving attitude on the phone and not even providing solutions for their patients.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered