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Nursing homeFAID #1525

Complete Care At Glendale

4 HAZEL AVE, NAUGATUCK, CT, 06770
(203) 723-1456
completecareglendale.com
120 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of COMPLETE CARE AT GLENDALE
Photo via Google · Complete Care at Glendale

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
075240
Care type
Nursing home
County
Naugatuck Vly
Facility name
Complete Care At Glendale
Street address
4 HAZEL AVE
City / state / ZIP
Naugatuck, CT 06770
Phone
(203) 723-1456
Website
completecareglendale.com

About this facility — Complete Care At Glendale

Complete Care At Glendale is a Medicare/Medicaid-certified skilled nursing facility in Naugatuck, Connecticut. It is licensed for 120 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 2 senior care facilities in Naugatuck and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Glendale 39 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Complete Care
Ownership type
For profit - Corporation

Registered owners & officers

Pc Ct Opcos Llc
Direct owner — 100% stake — since 2021
Aurora Guardian Ct Co-borrower Llc
Additional disclosable party — since 2021
Aurora Guardian Ct Holdco, Llc
Additional disclosable party — since 2021
Aurora Guardian Ct Mezz Borrower Llc
Additional disclosable party — since 2021
Aurora Guardian Ct Realty, Llc
Additional disclosable party — since 2021
Aurora Guardian Partners Ct Llc
Additional disclosable party — since 2021
Glendale Center Realty, Llc (complete Care At Glendale)
Additional disclosable party — since 2021
Hoch, Robert
Operational control · Additional disclosable party — since 2021
J & R Family Investments, Llc
Additional disclosable party — since 2021
Koliani, Leonard
Operational control · Additional disclosable party — since 2021
L Friedman 2018 Family Trust
Additional disclosable party — since 2021
L Friedman Family Holdings Llc
Additional disclosable party — since 2021
Lagana, Kristin
Operational control · Additional disclosable party — since 2021
Landau Family Investment Trust
Additional disclosable party — since 2021
M Friedman 2018 Family Trust
Additional disclosable party — since 2021
Pc Wta Acquisition Llc
Additional disclosable party — since 2021
Pc Wta Ct Llc
Additional disclosable party — since 2021
Pc Wta Opco Holdco Llc
Indirect owner — since 2021
Peace Capital Holdings Llc
Additional disclosable party — since 2021
R&j Family Investments Llc
Additional disclosable party — since 2021
Reardon, Michelle
Additional disclosable party — since 2021
Schmitt, Melissa
Operational control · Additional disclosable party — since 2025
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2021
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2021
Tetreault, Marnie
Operational control · Additional disclosable party — since 2021
Welltower Inc
Security-interest holder · Additional disclosable party — since 2021

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1975-06-10
CMS overall rating
4 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-14
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$381 per day (≈ $11,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
67% Medicaid · 11% Medicare · 22% private/other
Occupancy
91% (fiscal year 2023)
Vs. state median
22% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-03Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-03-12
2026-01-14Health inspection11 citations
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-02-23
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-02-23
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-23
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-02-23
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-23
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-02-23
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-02-23
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-23
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-02-23
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-23
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-02-23
6 earlier / fire-safety inspections (27 citations)
2025-05-15Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-06-12
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-21
2024-01-26Health inspection11 citations
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-02-22
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-02-22
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-02-22
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-22
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-02-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-02-22
F-0711
D · No harm found
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2024-02-22
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-02-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-02-22
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-22
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-22
2024-01-04Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-12
2021-08-31Health inspection5 citations
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2021-10-01
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2021-10-01
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-10-01
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-10-01
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2021-10-01
2024-01-26Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-01-23
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-01-23
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-01-23
2021-08-31Fire-safety inspection5 citations
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2021-11-09
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2021-11-09
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-11-09
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2021-11-09
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2021-11-09
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075240.

Visitor reviews

What people say on Google.
4.6246 ratings on Google
★★★★★Anita R. · 2026-07-31 · via Google

“This was my first choice after a total knee replacement. I knew the staff would prepare me well for my return home. With 2 flights of stairs, i wanted great physical therapy. I got it. Every staff member I met was kind and helpful. I’m grateful to have had this experience at Glendale.”

★★★★★Sherri R · 2026-05-31 · via Google

“My mother loves being at Glendale. She loves the food too! George the Director of the Kitchen is very nice, kind and accommodating to everyone and their dietary preferences. My sister and I are Very Happy with the Staff and their warmness and friendliness!”

★★★★★Cathie Mecca · 2026-07-31 · via Google

“My mom has been in Glendale and they all treat her with the utmost respect and dignity that she deserves in her elderly years Everyone is absolutely friendly and kind as can be I can’t say a bad thing Mom has acclimated very well also I appreciate all they do Everyday”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered