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Nursing homeFAID #13046

Complete Care At Kensington

1810 KENSINGTON DR, WAUKESHA, WI, 53188
(262) 548-1400
cckensington.com
150 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of Complete Care at Kensington
Photo via Google · Complete Care at Kensington (Kensington Care and Rehab Center)

Public record summary

What we can show you for free.
Bed capacity
150
CMS facility ID
525242
Care type
Nursing home
County
Waukesha
Facility name
Complete Care At Kensington
Street address
1810 KENSINGTON DR
City / state / ZIP
Waukesha, WI 53188
Phone
(262) 548-1400
Website
cckensington.com

About this facility — Complete Care At Kensington

Complete Care At Kensington is a Medicare/Medicaid-certified skilled nursing facility in Waukesha, Wisconsin. It is licensed for 150 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 26 senior care facilities in Waukesha and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Kensington 35 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $66,632 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Complete Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Peace Capital Llc
Direct owner — 100% stake — since 2024
Culp, Karen
Operational control · Additional disclosable party — since 2020
Des Capital Llc
Additional disclosable party — since 2017
Hellman, Yosef
Operational control · Additional disclosable party — since 2017
Jrk Investments Llc
Additional disclosable party — since 2017
Klekamp, Christine
Operational control · Additional disclosable party — since 2020
Klugman, Jacob
Additional disclosable party — since 2017
Peace Capital Holdings Ii Llc
Additional disclosable party — since 2017
Reed, Rachel
Operational control · Additional disclosable party — since 2022
Sidhu, Sarfraz
Operational control · Additional disclosable party — since 2017
Sms 2021 Trust
Additional disclosable party — since 2017
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee · Additional disclosable party — since 2017
Sternbuch, Daniel
Additional disclosable party — since 2017
Wakesha Propco Llc
Additional disclosable party — since 2017
Wi 6 Propco Holdco Llc
Additional disclosable party — since 2017
Wi 6 Propco Topco Llc
Additional disclosable party — since 2017

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1971-06-17
CMS overall rating
1 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$66,632 total
Last standard inspection
2026-04-29
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$355 per day (≈ $10,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
81% Medicaid · 6% Medicare · 13% private/other
Occupancy
54% (fiscal year 2023)
Vs. state median
13% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
150
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-29Health inspection4 citations
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-05-22
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-22
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2026-05-22
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-22
2026-02-23Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-03-20
6 earlier / fire-safety inspections (30 citations)
2025-05-21Health inspection9 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-12
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-06-12
F-0628
E · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-06-12
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-12
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2025-06-12
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-06-12
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-06-12
F-0851
C · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2025-06-12
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-12
2024-02-22Health inspectionComplaint-triggered11 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-03-15
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-15
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-15
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-15
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-03-15
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-03-15
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-03-15
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-15
F-0851
C · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-03-15
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-15
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-03-15
2024-01-30Health inspectionComplaint-triggered5 citations
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-15
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-31
F-0868
F · No harm foundFrom a complaint
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2024-02-13
F-0946
F · No harm foundFrom a complaint
Provide training in compliance and ethics.
Corrected 2024-02-13
F-0949
F · No harm foundFrom a complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2024-02-13
2023-10-06Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-10-17
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-10-17
2025-05-21Fire-safety inspection2 citations
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2025-06-12
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-06-12
2024-02-22Fire-safety inspection1 citation
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-03-13

Federal penalties

2024-01-30Fine$66,632
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525242.

Visitor reviews

What people say on Google.
4.2109 ratings on Google
★Liesl Willegal · 2026-07-21 · via Google

“This nursing home/rehab I would never trust again. When my dad was there he was a fall risk and they would not help him the made him sit in the bathroom for 30mins to help help up. Then he had a rash it took 3 different Associates 4hrsto get him cream. We filed a complaint and they said they would follow up and they never got back to us.”

★Brenda Mitchell · 2026-03-01 · via Google

“My husband was in this awful place for less than 24 hrs before fue to a drastic change in his.pneumonia he had to go back to the hospital. In the first4 hours he was there he was basically ignored! A few days after he was discharged I received a call that a large amount of his possessions needed to be picked up,I was very confused by this as I was positive I had taken everything. A few days later …”

★★★★Linda Kratzke · 2026-04-23 · via Google

“It was good to see Janet and all the other residents entertained by Irish singer. So nice! Janet mentioned being treated with a delicious Shamrock Shake! Thank you Staff, Activity members and all Nurses for doing all you do in your caring ways! 💓☀️”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered