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Nursing homeFAID #8051

Complete Care At Marcella

2305 RANCOCAS ROAD, BURLINGTON, NJ, 08016
(609) 387-9300
ccmarcella.com
150 licensed beds

CMS rates Complete Care At Marcella 3 out of 5 overall. Federal inspectors issued 24 citations across 12 inspections in the last three years, with $40,733 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of COMPLETE CARE AT MARCELLA
Photo via Google · Complete Care at Marcella

Public record summary

What we can show you for free.
Bed capacity
150
State license
060315
CMS facility ID
315330
Care type
Nursing home
Facility name
Complete Care At Marcella
Street address
2305 RANCOCAS ROAD
City / state / ZIP
Burlington, NJ 08016
Phone
(609) 387-9300
Website
ccmarcella.com
State license #
060315

About this facility — Complete Care At Marcella

Complete Care At Marcella is a Medicare/Medicaid-certified skilled nursing facility in Burlington, New Jersey. It is licensed for 150 beds — above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 10 senior care facilities in Burlington and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Complete Care, a group of 85 facilities on this site.

Federal inspectors have cited Complete Care At Marcella 24 times across 12 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $40,733 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
2305 Rancocas Road Operations Llc
Parent company
Complete Care
Ownership type
For profit - Limited Liability company
Administrator
Mr Chaim Kaufman

Registered owners & officers

Pc Nj1 Opcos Llc
Direct owner — 100% stake — since 2021
Aurora Guardian Holdco Ii Co-borrower, Llc
Additional disclosable party — since 2021
Aurora Guardian Holdco Ii Mezz Borrower, Llc
Additional disclosable party — since 2021
Aurora Guardian Holdco Ii, Llc
Additional disclosable party — since 2021
Aurora Guardian Ii Realty, Llc
Additional disclosable party — since 2021
Aurora Guardian Partners Ii Llc
Additional disclosable party — since 2021
Hepner-elcheck, Lisa
Additional disclosable party — since 2021
Hoch, Robert
Governing body · Operational control — since 2021
J & R Family Investments, Llc
Additional disclosable party — since 2021
Kaufman, Chaim
Operational control · Additional disclosable party — since 2021
L Friedman 2018 Family Trust
Additional disclosable party — since 2021
L Friedman Family Holdings Llc
Additional disclosable party — since 2021
Landau Family Investment Trust
Additional disclosable party — since 2021
M Friedman 2018 Family Trust
Additional disclosable party — since 2021
Marcella Center Realty, Llc
Additional disclosable party — since 2021
Mercado, Wanda
Operational control · Additional disclosable party — since 2021
Pc Wta Acquisition Llc
Additional disclosable party — since 2021
Pc Wta Multi-state Llc
Additional disclosable party — since 2021
Pc Wta Opco Holdco Llc
Indirect owner — since 2021
Peace Capital Holdings Llc
Additional disclosable party — since 2021
R&j Family Investments Llc
Additional disclosable party — since 2021
Rosenzweig, Alan
Operational control · Additional disclosable party — since 2021
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2021
Solarz, Jeffrey
Operational control · Additional disclosable party — since 2021
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2021

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-05-02
License expires
2027-01-31
CMS overall rating
3 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$40,733 total
Last standard inspection
2025-07-24
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$422 per day (≈ $12,830/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 18% Medicare · 17% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
right at the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
150
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-05-12Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-22
2025-07-24Health inspectionComplaint-triggered2 citations
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-09-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-01
7 earlier / fire-safety inspections (21 citations)
2025-01-21Health inspectionComplaint-triggered1 citation
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-21
2024-06-07Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-07-05
2023-11-21Health inspectionComplaint-triggered7 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-12-21
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-12-21
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-12-21
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-12-21
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-12-21
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-12-21
2021-08-11Health inspection4 citations
F-0636
B · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2021-11-01
F-0638
B · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2021-11-01
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2021-11-01
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2021-11-01
2025-07-24Fire-safety inspection4 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-09-01
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-09-01
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-09-01
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-09-01
2023-11-21Fire-safety inspection1 citation
K-0362
F · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-12-21
2021-08-11Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-11-01
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2021-11-01
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2021-11-01

Federal penalties

2026-05-12Fine$40,733
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315330.

Quality of care & staffing

How it compares in New Jersey.
Inspection citations, 3 years
24
More than 14% of nursing homes in the state
State median: 38
Federal fines, 3 years
$40,733
More than 78% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.7
Higher than 50% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
37%
Higher than 43% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Jersey average on 17 and worse on 1. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased1.3%8.3%13.5%Better than state
Lose too much weight1.9%4.7%5.1%Better than state
With a catheter inserted and left in their bladder0.3%0.5%0.7%Better than state
With a urinary tract infection0.0%0.7%1.5%Better than state
Have depressive symptoms13.5%12.5%13.5%Near state average
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury0.2%2.3%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.6%93.0%93.7%Near state average
Ability to walk independently worsened2.5%7.3%12.7%Better than state
Received an antianxiety or hypnotic medication16.7%18.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%96.8%95.3%Near state average
With pressure ulcers4.3%5.3%4.5%Better than state
With new or worsened bowel or bladder incontinence19.5%15.2%18.3%Worse than state
Received an antipsychotic medication4.5%12.9%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.661.961.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.841.051.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine93.8%79.0%82.3%Better than state
Newly received an antipsychotic medication0.0%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine94.9%79.5%80.1%Better than state
Were rehospitalized after a nursing home admission20.6%24.1%23.4%Better than state
Had an outpatient emergency department visit5.2%8.1%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

What its owners also hold

  • Sms 2021 Trust has an ownership stake on file at 77 nursing homes, averaging 3.2 of 5 on CMS's overall rating.
  • Pc Wta Opco Holdco Llc has an ownership stake on file at 28 nursing homes, averaging 3.7 of 5 on CMS's overall rating.
  • Pc Nj1 Opcos Llc has an ownership stake on file at 11 nursing homes, averaging 3.8 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Jersey

  • Licensing: New Jersey Department of Health, Division of Health Facility Survey and Field Operations
  • File a complaint: 800-792-9770 · Online
  • Long-Term Care Ombudsman: 877-582-6995. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Virtua Willingboro Hospital, about 1.7 miles. CMS rating 3 of 5.
  • Lower Bucks Hospital, about 4.4 miles. CMS rating 3 of 5.
  • Virtua Mount Holly Hospital, about 4.9 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.3330 ratings on Google
★Kae · 2026-06-06 · via Google

“I am extremely disappointed with the quality of care provided at this facility. Patients are frequently left sitting in soiled clothing and bedding for extended periods of time, which is unacceptable. Hourly rounding is not being done, which causes patients to wait hours for assistance. The overall cleanliness of the facility is concerning. The food quality is poor as well. Families are trusting t…”

★★★★★Joanne Thomas · 2026-05-19 · via Google

“Marcella, the physical therapist is one of the best persons I met. She take good care of my mom and make sure she’s up and able to be attended to. She motivates my mom every day and molded my mom back into herself after several strokes every time I see Marcella at work I know my mom is in good condition and well taken care of.”

★Chante Hill · 2026-06-02 · via Google

“My mom is a first time patient at rehab. I understand there is a lot of residents on the floor. For there be no communications on when her meds will be given and not to have somebody say i am on the floor tonight if u need me is not a good welcomeing. She is already hsve a hard time being there. Doesnt make her want to be there.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered