Home›Browse›Connecticut›Meriden›Complete Care At Meriden

Nursing homeFAID #1502

Complete Care At Meriden

845 PADDOCK AVE, MERIDEN, CT, 06450

(203) 238-2645

ccmeriden.com

115 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Complete Care at Meriden

Address

845 Paddock Ave

Meriden, CT 06450

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Public record summary

What we can show you for free.

Bed capacity

115

CMS facility ID

075192

Care type

Nursing home

County

Lower Ct River Vly

Facility name

Complete Care At Meriden

Street address

845 PADDOCK AVE

City / state / ZIP

Meriden, CT 06450

Phone

(203) 238-2645

Website

ccmeriden.com

About this facility — Complete Care At Meriden

Complete Care At Meriden is a Medicare/Medicaid-certified skilled nursing facility in Meriden, Connecticut. It is licensed for 115 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 10 senior care facilities in Meriden and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Meriden 61 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,827 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Complete Care

Ownership type

For profit - Corporation

Registered owners & officers

Pc Ct Opcos Llc

Direct owner — 100% stake — since 2021

Hoch, Robert

Managing employee — since 2021

Pc Wta Opco Holdco Llc

Indirect owner — since 2021

Sms 2021 Trust

Indirect owner — since 2021

Stein, Shalom

Officer — since 2021

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1972-03-01

CMS overall rating

4 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$8,827 total

Last standard inspection

2026-02-17

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$355 per day (≈ $10,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 7% Medicare · 22% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

28% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

115

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-17Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-03-24

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-03-24

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-03-24

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-24

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2026-03-24

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-03-24

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-03-24

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-24

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-03-24

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-24

2025-04-08Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-05-21

7 earlier / fire-safety inspections (50 citations)

2024-10-04Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-15

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-10

2024-04-04Health inspectionComplaint-triggered15 citations

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-05-30

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-30

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-05-30

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-30

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-05-30

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-05-30

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-30

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-30

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-05-30

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-05-30

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-05-30

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-30

F-0842

B · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-30

F-0851

B · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-05-30

F-0868

B · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-05-30

2024-02-22Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-22

2021-11-17Health inspection12 citations

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2021-12-29

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2021-12-29

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-12-29

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-12-29

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-12-29

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-12-29

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2021-12-29

F-0761

D · No harm found

Corrected 2021-12-29

F-0791

E · No harm found

Provide or obtain dental services for each resident.

Corrected 2021-12-29

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-12-29

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2021-12-29

F-0825

E · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2021-12-29

2026-02-17Fire-safety inspection3 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-13

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-13

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-13

2024-04-04Fire-safety inspection6 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-09

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-05-09

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-05-09

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-09

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-09

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-05-09

2021-11-17Fire-safety inspection11 citations

E-0030

E · No harm found

List the names and contact information of those in the facility.

Corrected 2022-02-03

E-0036

E · No harm found

Establish emergency prep training and testing.

Corrected 2022-02-03

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-02-03

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-02-03

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-02-03

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-02-03

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2022-02-03

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-02-03

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-02-03

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-02-03

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-02-03

Federal penalties

2024-10-04Fine$8,827

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075192.

Visitor reviews

What people say on Google.

4.4167 ratings on Google

★★★★★Alisa · 2026-08-04 · via Google
“Very easy admission process. Krista from therapy assisted my husband getting out of car. She smiled the entire time. The 2 nurses Carly and Betsy were very friendly. Billy the APRN was great! Carol Katz.”

★★★★tony mordino · 2025-03-02 · via Google
“My Mom was transferred from St Marys Hospital to Complete Care in Meriden today. When I arrived, the people were accommodating. The facility was clean and the food served was good. My family was pleased with our initial visit. I’ll be looking forward to see what physical therapy my mother will receive this coming week.”

★★★★Janine Kelb · 2026-03-05 · via Google
“My Father has been a patient at Complete Care for months, and there's one person who has made all the difference, and that's Crystal. Whenever she's working I know my Dad is in great hands, and I'll be able to sleep knowing she's there.The best part is my Dad loves her! I cannot say enough kind words about her. She shows up everytime for her patients with a huge smile on her face. She's patient, u…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered