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Nursing homeFAID #8010

Complete Care At Milford Manor

69 MAPLE ROAD, WEST MILFORD, NJ, 07480
(973) 697-5640
ccmilfordmanor.com
120 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Complete Care at Milford Manor

Public record summary

What we can show you for free.
Bed capacity
120
State license
061612
CMS facility ID
315276
Care type
Nursing home
Facility name
Complete Care At Milford Manor
Street address
69 MAPLE ROAD
City / state / ZIP
West Milford, NJ 07480
Phone
(973) 697-5640
Website
ccmilfordmanor.com
State license #
061612

About this facility — Complete Care At Milford Manor

Complete Care At Milford Manor is a Medicare/Medicaid-certified skilled nursing facility in West Milford, New Jersey. It is licensed for 120 beds — close to the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 7 senior care facilities in West Milford and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Milford Manor 37 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $3,595 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
69 Maple Avenue, Inc.
Parent company
Complete Care
Ownership type
For profit - Corporation
Administrator
Moshe Rosenblatt

Registered owners & officers

Milford Manor Holdco Llc
Direct owner · Additional disclosable party — 100% stake — since 2021
Aydin, Emmanuel
Operational control · Additional disclosable party — since 2021
Milford Manor Propco Llc
Additional disclosable party — since 2021
Pc Gc Holdco Llc
Indirect owner · Additional disclosable party — since 2021
Peace Capital Holdings Llc
Additional disclosable party — since 2021
Reyes, Grace
Operational control · Additional disclosable party — since 2023
Ruaya, Rizza
Additional disclosable party — since 2025
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2021
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2021
Zackai, Raanan
Operational control — since 2021

Regulatory standing

Federal court records
1 naming this facility · 20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-06-01
License expires
2026-10-31
CMS overall rating
1 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
$3,595 total
Last standard inspection
2025-03-07
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$401 per day (≈ $12,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
72% Medicaid · 14% Medicare · 15% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
5% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
120
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-06-25Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-25
2025-03-07Health inspection13 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-03-10
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-03-10
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-03-10
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-03-10
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-03-10
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-03-10
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-03-10
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-03-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-10
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-03-10
F-0945
E · No harm found
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected 2025-03-10
F-0946
E · No harm found
Provide training in compliance and ethics.
Corrected 2025-03-10
F-0949
E · No harm found
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2025-03-10
5 earlier / fire-safety inspections (23 citations)
2024-01-05Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-01-26
2023-02-18Health inspection8 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-03-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-03-31
F-0660
D · No harm found
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2023-03-31
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-03-31
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-03-31
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-03-31
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-03-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-31
2021-03-08Health inspection3 citations
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-03-19
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-03-19
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-04-06
2025-03-07Fire-safety inspection3 citations
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-03-08
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-03-08
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-03-08
2023-02-18Fire-safety inspection8 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-03-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-03-31
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-04-19
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-19
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-03-31
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-03-31
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-03-31
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2023-03-31

Federal penalties

2025-03-07Fine$3,595
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315276.

Visitor reviews

What people say on Google.
4.6169 ratings on Google
★★★★★Joanne Q-Hernandez · 2026-04-15 · via Google

“Place is a little dated but my mom is getting great care there. Mind you she’s been to several and always complained about the staff and food. Now she’s in a place that she has made friends and has lots of activities to do. The staff is very punctual to her needs. I feel safe her being there.”

★★★★★heavenz · 2026-04-04 · via Google

“Milford Manor epitomizes goodness in the history of assisted living. Their clients are friendly and well mannered. The environment is clean. It is a place you would like your love one to be cared for. I recommend them.”

★★★★★Jeanne Hantson · 2026-07-21 · via Google

“My brother is a resident of Comfort Care at Milford Manor. It has been about 4 months now, and I couldn’t be any happier with his care! The staff is wonderful! I visit often and am never disappointed. One thing that really makes me smile is the way the staff engages in a kind and thoughtful manner with the residents!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered