Nursing homeFAID #5503
Complete Care At Severna Park
★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Lisa Blackwell
Public record summary
What we can show you for free.
Bed capacity
138
State license
2402019
CMS facility ID
215143
Care type
Nursing home
Facility name
Complete Care At Severna Park
Street address
310 GENESIS WAY
City / state / ZIP
Severna Park, MD 21146
Phone
(410) 544-4220
Website
State license #
2402019
About this facility — Complete Care At Severna Park
Complete Care At Severna Park is a Medicare/Medicaid-certified skilled nursing facility in Severna Park, Maryland. It is licensed for 138 beds — above the median for skilled nursing facilities in Maryland (120 beds).
It is one of 13 senior care facilities in Severna Park and 221 skilled nursing facilities across Maryland. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Complete Care At Severna Park 83 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Complete Care
Ownership type
For profit - Corporation
Registered owners & officers
Pc Md Opcos Llc
Direct owner — 100% stake — since 2021
Amusan, Ibironke
Operational control · Additional disclosable party — since 2023
Aurora Guardian Holdco Iv Co-borrower, Llc
Additional disclosable party — since 2021
Aurora Guardian Holdco Iv Mezz Borrower, Llc
Additional disclosable party — since 2021
Aurora Guardian Holdco Iv, Llc
Additional disclosable party — since 2021
Aurora Guardian Iv Realty, Llc
Additional disclosable party — since 2021
Aurora Guardian Partners M7 Llc
Additional disclosable party — since 2021
Cox, Vickie
Operational control · Additional disclosable party — since 2021
J & R Family Investments, Llc
Additional disclosable party — since 2021
J&r M7 Family Investments Llc
Additional disclosable party — since 2021
Ketterman, Jane
Operational control · Additional disclosable party — since 2022
L Friedman 2018 Family Trust
Additional disclosable party — since 2021
L Friedman Family Holdings Llc
Additional disclosable party — since 2021
Landau Family Investment Trust
Additional disclosable party — since 2021
M Friedman 2018 Family Trust
Additional disclosable party — since 2021
Mansfield, Melissa
Operational control · Additional disclosable party — since 2021
Mirza, Ziad
Operational control · Additional disclosable party — since 2022
Pc Wta Acquisition Llc
Additional disclosable party — since 2021
Pc Wta M7 Llc
Additional disclosable party — since 2021
Pc Wta Opco Holdco Llc
Indirect owner — since 2021
Peace Capital Holdings Llc
Additional disclosable party — since 2021
Severna Park Md Owner Llc
Additional disclosable party — since 2021
Silverberg, Nisanel
Operational control · Additional disclosable party — since 2021
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2021
Stein, Shalom
Indirect owner · Officer · Trustee — since 2021
Welltower Op, Llc
Security-interest holder · Additional disclosable party — since 2021
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1982-09-01
CMS overall rating
3 of 5 stars
Health deficiencies
34 at the last standard inspection
Federal fines
None on record
Last standard inspection
2021-07-26
Nurse staffing
3.5 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$435 per day (≈ $13,220/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
75% Medicaid · 16% Medicare · 9% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
1% below the MD median of $439/day — full state cost breakdown
Services & coverage
Licensed beds
138
Licensed as
Long Term Care
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-15Health inspectionComplaint-triggered10 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-07-30
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-07-30
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-07-30
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-07-30
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-30
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-07-30
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-07-30
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-07-30
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-07-30
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-07-30
2025-10-24Health inspectionComplaint-triggered6 citations
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-15
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-15
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-15
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-12-15
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-12-15
F-0919
E · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-12-15
8 earlier / fire-safety inspections (67 citations)
2025-05-13Health inspectionComplaint-triggered11 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-20
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-06-20
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-20
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-20
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-20
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-06-20
F-0699
D · No harm foundFrom a complaint
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2025-06-20
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-06-20
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-06-20
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-20
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-06-20
2023-11-17Health inspectionComplaint-triggered8 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-12-25
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-12-25
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-12-25
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-12-25
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-12-25
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-12-25
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-25
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-12-25
2021-07-26Health inspection18 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-09-10
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2021-09-10
F-0624
D · No harm found
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2021-09-10
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2021-09-10
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2021-09-10
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2021-09-10
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2021-09-10
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2021-09-10
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2021-09-10
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2021-09-10
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2021-09-10
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2021-09-10
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-09-10
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-09-10
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2021-09-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-09-10
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2021-09-10
F-0924
D · No harm found
Put firmly secured handrails on each side of hallways.
Corrected 2021-09-10
2018-08-22Health inspection6 citations
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2018-10-01
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2018-10-01
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2018-10-01
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2018-10-01
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2018-10-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2018-10-01
2017-05-18Health inspection8 citations
F-0157
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2017-07-15
F-0164
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2017-07-15
F-0241
E · No harm found
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Corrected 2017-07-15
F-0244
D · No harm found
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.
Corrected 2017-07-15
F-0253
E · No harm found
Provide housekeeping and maintenance services.
Corrected 2017-07-15
F-0279
D · No harm found
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2017-07-15
F-0312
D · No harm found
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Corrected 2017-07-15
F-0441
E · No harm found
Have a program that investigates, controls and keeps infection from spreading.
Corrected 2017-07-15
2021-07-26Fire-safety inspection7 citations
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2021-08-20
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2021-08-20
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2021-08-20
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-08-20
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-08-20
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-08-20
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2021-08-20
2018-08-22Fire-safety inspection4 citations
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2018-09-10
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2018-09-10
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2018-09-10
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2018-09-10
2017-05-18Fire-safety inspection5 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2017-07-07
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2017-07-07
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2017-07-07
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2017-07-07
K-0912
D · No harm found
Have power receptacles that are properly grounded.
Corrected 2017-07-07
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 215143.
Visitor reviews
What people say on Google.
4.2★★★★★205 ratings on Google
★B X · 2026-04-15 · via Google“My main issue with this place is too many employees speed in and out of the parking lot. There are residents of the nursing home who chose to smoke outside in one of the parking lots which is their right to do so meanwhile you have vehicles that almost run them over! It’s a dangerous parking lot and this issue should be addressed with their staff and any visitors that come to the facility .”
★★Leah Smith · 2026-05-21 · via Google“Christian the LPN/ Tech, really has an Awesome Attitude. Even when doing the dirty jobs. That maintains the patient dignity and respect. All the Techs work just as Hard. They do ALL the Hard Jobs!”
★★★Yolanda Simms · 2026-07-16 · via Google“First time there but my Dad's room was cramped and too small for him as a big man or was a big man. He lost weight not eating. They could do better.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 83 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered