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Nursing homeFAID #13266

Complete Care At Southpointe

4500 W. Loomis Rd., GREENFIELD, WI, 53220
(414) 325-5300
ccsouthpointe.com
174 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of Complete Care at Southpointe
Photo via Google · Complete Care at Southpointe (Southpointe Care and Rehab Center)

Public record summary

What we can show you for free.
Bed capacity
174
CMS facility ID
525604
Care type
Nursing home
County
Milwaukee
Facility name
Complete Care At Southpointe
Street address
4500 W. Loomis Rd.
City / state / ZIP
Greenfield, WI 53220
Phone
(414) 325-5300
Website
ccsouthpointe.com

About this facility — Complete Care At Southpointe

Complete Care At Southpointe is a Medicare/Medicaid-certified skilled nursing facility in Greenfield, Wisconsin. It is licensed for 174 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 20 senior care facilities in Greenfield and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Southpointe 45 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Complete Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Pc Swi Holdco Llc
Direct owner — 100% stake — since 2022
Bielinski, Renee
Operational control · Additional disclosable party — since 2025
Des Capital Llc
Additional disclosable party — since 2022
Hellman, Yosef
Operational control · Additional disclosable party — since 2022
Jrk Investments Llc
Additional disclosable party — since 2022
Kasombo, Esther
Operational control · Additional disclosable party — since 2022
Klugman, Jacob
Additional disclosable party — since 2022
Patel, Surendra
Operational control · Additional disclosable party — since 2024
Pc Swi Topco Llc
Indirect owner — since 2022
Peace Capital Holdings Ii Llc
Additional disclosable party — since 2022
Rieber, Rebecca
Operational control · Additional disclosable party — since 2022
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2022
Southpointe Propco Llc
Additional disclosable party — since 2022
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2022
Sternbuch, Daniel
Operational control · Additional disclosable party — since 2022
Wi 6 Propco Holdco Llc
Additional disclosable party — since 2022
Wi 6 Propco Topco Llc
Additional disclosable party — since 2022

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-09-10
CMS overall rating
3 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-12
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$374 per day (≈ $11,370/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 5% Medicare · 15% private/other
Occupancy
58% (fiscal year 2023)
Vs. state median
8% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
174
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-12Health inspectionComplaint-triggered7 citations
F-0602
D · No harm found
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-04-05
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-04-05
F-0628
C · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-04-05
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-05
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-04-05
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-05
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2026-04-05
2024-10-17Health inspection2 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-11-06
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-18
4 earlier / fire-safety inspections (36 citations)
2023-08-17Health inspectionComplaint-triggered8 citations
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-09-13
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-09-13
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-13
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-09-13
F-0692
G · Actual harmFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-09-13
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-09-13
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-13
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-13
2026-03-12Fire-safety inspection12 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-04-05
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-04-05
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-05
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-04-05
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-04-05
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2026-04-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-05
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-04-05
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-04-05
2024-10-17Fire-safety inspection10 citations
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2024-10-17
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-11-13
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-01-31
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-01-31
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-12
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-10-17
K-0908
E · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2024-11-11
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-10-17
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-12
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-10-17
2023-08-17Fire-safety inspection6 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-09-11
K-0361
D · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2024-02-13
K-0541
E · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2023-09-11
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-09-11
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2023-09-11
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-09-11
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525604.

Visitor reviews

What people say on Google.
3.6202 ratings on Google
★★★★★Lori · 2026-05-16 · via Google

“My Father was a hospice patient at Southpointe Care Center for 3 days. The staff were very supportive and helpful in any way they could be. They were very professional and supportive of my father’s condition and of my feelings also. The facility was very clean and made me feel like I was in my own home. I had several family members visit my father and they were amazed at how nice everything was a…”

★★★★★ClubZ! Tutoring · 2026-07-28 · via Google

“I want to express my sincere gratitude to the entire team caring for my mom after her stroke. Every therapist, nurse, and caretaker has shown genuine dedication to her recovery and her comfort. It’s clear that everyone is invested not just in her medical progress, but in making her feel at home. Knowing she’s surrounded by people who truly care has given our family tremendous peace of mind. Thank …”

★★★★★Doug Baisley · 2026-06-12 · via Google

“The head nurse Monica has been extremely helpful. She had advocated for my mom to help her get to use her Parkinsons med pump and gone above and beyond. All the staff are competent and caring. They are helping me find an assisted living facility for mom. I will let everyone I know how I value the care at Soutpointe!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered