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Nursing homeFAID #3313

Complete Care At the Boulevard

5905 WEST WASHINGTON, CHICAGO, IL, 60644
(773) 261-7074
156 licensed beds

CMS rates Complete Care At the Boulevard 1 out of 5 overall. Federal inspectors issued 81 citations across 23 inspections in the last three years, with $300,062 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Latonia Edwards
What we can show you for free.
Bed capacity
156
CMS facility ID
145885
Care type
Nursing home
County
Cook
Facility name
Complete Care At the Boulevard
Street address
5905 WEST WASHINGTON
City / state / ZIP
Chicago, IL 60644
Phone
(773) 261-7074

Complete Care At the Boulevard is a Medicare/Medicaid-certified skilled nursing facility in Chicago, Illinois. It is licensed for 156 beds — above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 145 senior care facilities in Chicago and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Complete Care, a group of 85 facilities on this site.

Federal inspectors have cited Complete Care At the Boulevard 81 times across 23 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $300,062 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Complete Care
Ownership type
For profit - Corporation

Registered owners & officers

Nj Chicago Opco Holdco Llc
Direct owner — 100% stake — since 2021
Des Capital Llc
Indirect owner · Additional disclosable party — since 2025
Fortney, Darnell
Operational control · Additional disclosable party — since 2024
James, Beronica
Operational control · Additional disclosable party — since 2024
Jrk Investments Llc
Indirect owner · Additional disclosable party — since 2025
Khosla, Krishdeep
Operational control · Additional disclosable party — since 2005
Klugman, Jacob
Indirect owner · Additional disclosable party — since 2025
Levovitz, Yitzchok
Indirect owner · Governing body · Operational control · Additional disclosable party — since 2025
Pc Chicago Topco Llc
Indirect owner · Additional disclosable party — since 2025
Peace Capital Holdings Llc
Additional disclosable party — since 2025
Sms 2021 Trust
Indirect owner · Trustee · Additional disclosable party — since 2025
Stein, Shalom
Governing body · Director · Trustee — since 2025
Sternbuch, Daniel
Indirect owner · Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-12-01
CMS overall rating
1 of 5 stars
Health deficiencies
22 at the last standard inspection
Federal fines
$300,062 total
Last standard inspection
2025-02-07
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$265 per day (≈ $8,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
93% Medicaid · 4% Medicare · 3% private/other
Occupancy
78% (fiscal year 2023)
Vs. state median
23% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
156
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-08Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-07-16
2026-05-16Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-05-17
18 earlier / fire-safety inspections (79 citations)
2026-05-04Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-05-16
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-16
2026-03-29Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-04-01
F-0802
F · No harm foundFood safetyFrom a complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2026-03-30
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-03-30
2025-09-25Health inspectionComplaint-triggered1 citation
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-10-13
2025-07-22Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-08
2025-03-09Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-25
2025-02-07Health inspection15 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-02-28
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-02-28
F-0575
D · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2025-02-28
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-02-28
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-02-28
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-02-28
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-02-28
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-02-28
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-02-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-28
F-0809
D · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2025-02-28
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-28
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-28
F-0882
F · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2025-02-28
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-02-28
2024-12-19Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-08
2024-12-09Health inspectionComplaint-triggered5 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-03
F-0604
J · Immediate jeopardyFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-01-03
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-04
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-04
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-01-03
2024-10-25Health inspectionComplaint-triggered1 citation
F-0644
E · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-11-05
2024-10-07Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-30
2024-08-29Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-09-20
2024-03-22Health inspectionComplaint-triggered21 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-19
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-04-19
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-04-19
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-19
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-04-19
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-04-19
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-04-19
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-04-19
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-04-19
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-19
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-04-19
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-19
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-04-19
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-04-19
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-04-19
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-04-19
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-19
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-04-19
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-04-19
F-0887
F · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-04-19
2024-03-14Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-05
2024-02-29Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-15
2024-01-19Health inspectionComplaint-triggered3 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-06
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-06
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-06
2023-11-28Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-22
2023-04-07Health inspection19 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-04-23
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-04-23
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-04-23
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-04-23
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-04-23
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-04-23
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-23
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-04-23
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-04-23
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-04-23
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-04-23
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-04-23
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-23
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-04-23
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-23
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-04-23
F-0886
F · No harm found
Perform COVID19 testing on residents and staff.
Corrected 2023-04-23
F-0887
F · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-04-23
F-0888
F · No harm found
Ensure staff are vaccinated for COVID-19
Corrected 2023-04-23
2025-02-07Fire-safety inspection1 citation
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-02-11

Federal penalties

2025-09-25Fine$30,167
2025-02-07Fine$21,271
2024-12-09Fine$103,732
2024-02-29Fine$87,850
2023-11-28Fine$57,042
2024-12-09Medicare payment denial — 6 days
2024-10-07Medicare payment denial — 4 days
2024-02-29Medicare payment denial — 27 days
2023-11-28Medicare payment denial — 45 days
Total fines$300,062
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145885.
How it compares in Illinois.
Inspection citations, 3 years
81
More than 83% of nursing homes in the state
State median: 50
Federal fines, 3 years
$300,062
More than 90% of nursing homes in the state
State median: $45,080
Nurse staffing, hours per resident per day
3.3
Higher than 45% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
58%
Higher than 84% of nursing homes in the state
State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Illinois average on 13 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased15.1%13.0%13.5%Worse than state
Lose too much weight8.1%6.1%5.1%Worse than state
With a catheter inserted and left in their bladder0.5%0.8%0.7%Better than state
With a urinary tract infection0.0%1.5%1.5%Better than state
Have depressive symptoms88.2%55.9%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury0.9%3.0%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine94.2%90.5%93.7%Near state average
Ability to walk independently worsened15.6%12.8%12.7%Worse than state
Received an antianxiety or hypnotic medication5.4%18.4%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine95.8%91.7%95.3%Near state average
With pressure ulcers3.2%4.8%4.5%Better than state
With new or worsened bowel or bladder incontinence20.1%19.8%18.3%Near state average
Received an antipsychotic medication15.5%21.7%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.051.961.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.682.101.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine76.0%70.0%82.3%Near state average
Newly received an antipsychotic medication1.0%2.2%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine80.0%63.2%80.1%Better than state
Were rehospitalized after a nursing home admission19.2%25.6%23.4%Better than state
Had an outpatient emergency department visit11.7%13.5%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0600 9 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • F-0689 7 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0684 5 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0812 4 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0725 3 inspections. Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  • F-0759 3 inspections. Ensure medication error rates are not 5 percent or greater.

What its owners also hold

  • Sms 2021 Trust has an ownership stake on file at 77 nursing homes, averaging 3.2 of 5 on CMS's overall rating.
  • Jrk Investments Llc has an ownership stake on file at 28 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
  • Des Capital Llc has an ownership stake on file at 28 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
  • Pc Chicago Topco Llc has an ownership stake on file at 3 nursing homes, averaging 2 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Illinois

  • Licensing: Illinois Department of Public Health, Division of Assisted Living
  • File a complaint: 800-252-4343 · Online
  • Long-Term Care Ombudsman: 800-252-8966. A free advocate for residents and families.
  • Adult Protective Services: 866-800-1409. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Loretto Hospital, about 0.8 miles.
  • Hartgrove Hospital, about 1.2 miles.
  • Rush Oak Park Hospital, about 1.6 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.651 ratings on Google
★★★★★Fredrick Bartram · 2026-07-25 · via Google

“Every detail was handled with care, including the ones I had forgotten to mention. Either they are excellent listeners or secretly mind readers.”

★★★★★Tyrone Townes · 2026-06-17 · via Google

“The receptionist was great very pleasant professional was able to give me the direction to the residence room and also social service.”

★★★★★Victoria Turner · 2026-06-28 · via Google

“Staff is always welcoming and they are taking good care of my uncle. Thanks to the entire staff and all that you on a daily basis.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 81 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered