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Nursing homeFAID #5437

Complete Care At Wheaton

4011 RANDOLPH ROAD, WHEATON, MD, 20902

(301) 933-2500

ccwheaton.com

116 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Complete Care at Wheaton

Address

4011 Randolph Road

Wheaton, MD 20902

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Public record summary

What we can show you for free.

Bed capacity

116

State license

2415025

CMS facility ID

215025

Care type

Nursing home

Facility name

Complete Care At Wheaton

Street address

4011 RANDOLPH ROAD

City / state / ZIP

Wheaton, MD 20902

Phone

(301) 933-2500

Website

ccwheaton.com

State license #

2415025

About this facility — Complete Care At Wheaton

Complete Care At Wheaton is a Medicare/Medicaid-certified skilled nursing facility in Wheaton, Maryland. It is licensed for 116 beds — close to the median for skilled nursing facilities in Maryland (120 beds).

It is one of 2 senior care facilities in Wheaton and 221 skilled nursing facilities across Maryland. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Wheaton 50 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Complete Care

Ownership type

For profit - Corporation

Registered owners & officers

Pc Md5 Opco Holdco Llc

Direct owner — 100% stake — since 2023

Adesse Holdings Llc

Additional disclosable party — since 2023

Adesse Md Peace Md5 Propco Holdco Llc

Additional disclosable party — since 2023

Adesse Md5 Propco Holdco Llc

Additional disclosable party — since 2023

Bates, Kimberly

Operational control · Additional disclosable party — since 2025

Bharaj, Narender

Operational control · Additional disclosable party — since 2023

Cox, Vickie

Operational control · Additional disclosable party — since 2023

Des Capital Llc

Indirect owner — since 2023

Hc Family Trust

Additional disclosable party — since 2023

Jrk Investments Llc

Indirect owner — since 2023

Klugman, Jacob

Indirect owner · Additional disclosable party — since 2023

Mansfield, Melissa

Operational control · Additional disclosable party — since 2023

Md 4 Propco Holdco Llc

Additional disclosable party — since 2023

Nabi, Abdoulatif

Operational control · Additional disclosable party — since 2023

Pc Md5 Topco Llc

Indirect owner · Additional disclosable party — since 2023

Peace Capital Holdings Llc

Additional disclosable party — since 2023

Schonfeld, Akiva

Trustee · Additional disclosable party — since 2023

Silverberg, Nisanel

Operational control · Additional disclosable party — since 2023

Sms 2021 Trust

Indirect owner · Additional disclosable party — since 2023

Stein, Shalom

Indirect owner · Governing body · Officer · Trustee · Additional disclosable party — since 2023

Sternbuch, Daniel

Indirect owner · Operational control · Additional disclosable party — since 2023

Wheaton Md Propco Llc

Additional disclosable party — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1967-01-01

CMS overall rating

5 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-21

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$368 per day (≈ $11,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

87% Medicaid · 10% Medicare · 3% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

16% below the MD median of $439/day — full state cost breakdown

Services & coverage

Licensed beds

116

Licensed as

Long Term Care

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-21Health inspection6 citations

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-06-19

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2026-06-19

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-19

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2026-06-19

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-19

2025-04-10Health inspectionComplaint-triggered20 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-05-23

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-05-23

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-23

F-0623

D · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-05-23

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-05-23

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-05-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-23

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-23

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-23

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-23

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2025-05-23

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-23

F-0761

D · No harm found

Corrected 2025-05-23

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-05-23

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-23

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-05-23

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-23

F-0868

D · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2025-05-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-23

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-05-23

4 earlier / fire-safety inspections (24 citations)

2021-03-12Health inspection11 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2021-04-24

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-04-24

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-04-24

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-04-24

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-04-24

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2021-04-24

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-04-24

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2021-04-24

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2021-04-24

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-04-24

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-04-24

2026-04-21Fire-safety inspection5 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-07-01

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-07-01

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2026-07-01

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-07-01

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-07-01

2025-04-10Fire-safety inspection5 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-27

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-27

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-27

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-27

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-27

2021-03-12Fire-safety inspection3 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2021-04-03

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-04-03

K-0923

B · No harm found

Have proper medical gas storage and administration areas.

Corrected 2021-04-03

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 215025.

Visitor reviews

What people say on Google.

4.3140 ratings on Google

★★★★★Liya Eid · 2026-07-26 · via Google
“I visited Complete Care at Wheaton last week while visiting a family member, and we had a great experience. Sarah, the administrator, was exceptional—she went above and beyond to make sure we were well taken care of. The staff was kind, compassionate, and attentive. I highly recommend Complete Care at Wheaton.”

★★★★★Ayad Amin · 2026-06-15 · via Google
“Nice and friendly staff. Professional 10/10. Everyone single one makes you feel special. It only took me once to ask for something and before I know it everything was taken care of. My dad is been treated with care and respect from the nurses, management staff, as well as room service personnel. Thank you and God bless.”

★Cilenia Whitted · 2026-03-05 · via Google
“Complete Care of Wheaton is a nice, clean facility with some of the most amazing front desk employees. They are always welcoming and helpful, which makes a big difference for families visiting their loved ones. Unfortunately, the same cannot be said about the nursing care. The nursing department could truly use an overhaul. It is very concerning when the nurses responsible for treating and caring…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered