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Nursing homeFAID #9369

Concord Care Center of Toledo

3121 GLANZMAN RD, TOLEDO, OH, 43614
(419) 385-6616
84 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
84
CMS facility ID
365030
Care type
Nursing home
County
Lucas
Facility name
Concord Care Center of Toledo
Street address
3121 GLANZMAN RD
City / state / ZIP
Toledo, OH 43614
Phone
(419) 385-6616

Concord Care Center of Toledo is a Medicare/Medicaid-certified skilled nursing facility in Toledo, Ohio. It is licensed for 84 beds — close to the median for skilled nursing facilities in Ohio (86 beds).

It is one of 43 senior care facilities in Toledo and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Concord Care Center of Toledo 82 times across 21 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $29,198 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Aom Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Sherman, Alexander
Direct owner · Operational control — 13% stake — since 2015
Sherman, Tzvi
Direct owner — 13% stake — since 2015
Sherman, Yehuda
Direct owner — 13% stake — since 2015
Amsel, Hindy
Direct owner — 10% stake — since 2015
Goldstein, Jeffery
Direct owner · Operational control — 10% stake — since 2015
Tratner, Batsheva
Direct owner — 10% stake — since 2015
Sherman, Samuel
Operational control — since 2015
Smaltz, Linda
Managing employee — since 2015
Whitehouse, Heidi
Managing employee — since 2015
Willmore, Bradley
Managing employee — since 2015

Regulatory standing

Federal court records
1 naming this facility · 3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1976-10-01
CMS overall rating
2 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$29,198 total
Last standard inspection
2025-07-31
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$281 per day (≈ $8,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
33% Medicaid · 0% Medicare · 66% private/other
Occupancy
97% (fiscal year 2023)
Vs. state median
23% below the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
84
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-20Health inspectionComplaint-triggered1 citation
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-03-26
2026-02-24Health inspectionComplaint-triggered3 citations
F-0679
E · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2026-03-02
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-03-02
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-03-02
17 earlier / fire-safety inspections (78 citations)
2025-09-02Health inspectionComplaint-triggered1 citation
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-10-29
2025-07-31Health inspectionComplaint-triggered12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-10-29
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-10-29
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-29
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-10-29
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-10-29
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2025-10-29
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-13
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-10-29
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-10-29
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2025-10-29
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-10-29
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-10-29
2025-02-05Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-02-24
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-02-24
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-02-24
2025-01-07Health inspectionComplaint-triggered1 citation
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-02-24
2024-12-03Health inspectionComplaint-triggered6 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-12-18
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-12-18
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-12-18
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-12-18
F-0926
E · No harm foundFrom a complaint
Have policies on smoking.
Corrected 2024-12-18
F-0949
F · No harm foundFrom a complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2024-12-18
2024-10-29Health inspectionComplaint-triggered2 citations
F-0921
F · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-12-18
F-0926
E · No harm foundFrom a complaint
Have policies on smoking.
Corrected 2024-12-18
2024-05-29Health inspectionComplaint-triggered1 citation
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-06-04
2024-04-24Health inspectionComplaint-triggered4 citations
F-0567
D · No harm foundFrom a complaint
Honor the resident's right to manage his or her financial affairs.
Corrected 2024-05-06
F-0569
E · No harm foundFrom a complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2024-05-06
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-05-06
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-06
2024-02-01Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-02-02
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-02
2024-01-16Health inspectionComplaint-triggered3 citations
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-02
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-02-02
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-02-02
2023-11-21Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-11-30
2023-09-21Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-28
2022-12-07Health inspection12 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-01-31
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2023-01-31
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2023-01-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-01-31
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-01-31
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-01-31
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-01-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-01-31
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-01-31
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-01-31
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-01-31
F-0926
E · No harm found
Have policies on smoking.
Corrected 2023-01-31
2019-10-31Health inspection4 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2019-12-03
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2019-12-03
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2019-12-03
F-0917
D · No harm found
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Corrected 2019-12-03
2026-02-24Fire-safety inspectionComplaint-triggered1 citation
K-0918
F · No harm foundFrom a complaint
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-02-25
2025-07-31Fire-safety inspection13 citations
K-0271
F · No harm found
Have exits that are accessible at all times.
Corrected 2025-10-29
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-10-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-10-29
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-10-29
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-10-29
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-10-29
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-10-29
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-10-29
K-0541
F · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2025-10-29
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-10-29
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-10-29
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-10-29
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-10-29
2022-12-07Fire-safety inspection11 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-01-31
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-01-31
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-01-31
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-01-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-01-31
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-01-31
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-01-31
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-01-31
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2023-01-31
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-01-31
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-01-31

Federal penalties

2025-07-31Fine$14,518
2023-09-21Fine$14,680
Total fines$29,198
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365030.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 82 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered