Home›Browse›Connecticut›Plymouth›Cook Willow Health & Rehabilitation Center

Nursing homeFAID #1594

Cook Willow Health & Rehabilitation Center

81 HILLSIDE AVENUE, PLYMOUTH, CT, 06782

(860) 283-8208

60 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

81 Hillside Avenue

Plymouth, CT 06782

Get directions

Map facilities in this area

All facilities in Plymouth

Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

075349

Care type

Nursing home

County

Naugatuck Vly

Facility name

Cook Willow Health & Rehabilitation Center

Street address

81 HILLSIDE AVENUE

City / state / ZIP

Plymouth, CT 06782

Phone

(860) 283-8208

About this facility — Cook Willow Health & Rehabilitation Center

Cook Willow Health & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Plymouth, Connecticut. It is licensed for 60 beds — well below the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 1 senior care facility in Plymouth and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Cook Willow Health & Rehabilitation Center 30 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Macdonald, Susan

Direct owner · Director · Officer · Operational control · Additional disclosable party — 100% stake — since 1975

Le Clair, Jennesa

Officer · Operational control · Additional disclosable party — since 1989

Macdonald, Walter

Officer — since 1990

Oh, Jong Gil

Operational control · Additional disclosable party — since 2007

Regulatory standing

Licensed / certified since

1991-11-01

CMS overall rating

5 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-12

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$400 per day (≈ $12,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

76% Medicaid · 8% Medicare · 16% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

18% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-29Health inspectionComplaint-triggered1 citation

F-0559

D · No harm foundFrom a complaint

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2026-05-26

2025-09-12Health inspectionComplaint-triggered9 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-22

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-10-22

F-0628

C · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-10-22

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-10-22

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-10-22

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-22

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-22

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2025-10-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-22

5 earlier / fire-safety inspections (20 citations)

2024-02-06Health inspection10 citations

F-0570

B · No harm found

Assure the security of all personal funds of residents deposited with the facility.

Corrected 2024-03-19

F-0584

B · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-19

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-19

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-03-19

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-19

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-03-19

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-03-19

F-0730

B · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-03-19

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-19

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-03-19

2021-11-22Health inspection3 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-12-29

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2021-12-29

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2021-12-29

2025-09-12Fire-safety inspection2 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-16

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-12-16

2024-02-06Fire-safety inspection2 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-17

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-02-17

2021-11-22Fire-safety inspection3 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-02-23

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2022-02-23

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-02-23

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075349.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered