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Nursing homeFAID #7847

Coos County Nursing Home

364 CATES HILL RD PO BOX 416, BERLIN, NH, 03570

(603) 752-2343

www.cooscountynh.gov/government/departments/nursing_homes/coos_county_nursing_home_berlin/index.php

100 licensed beds

CMS rates Coos County Nursing Home 3 out of 5 overall. Federal inspectors issued 16 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

364 Cates Hill Rd Po Box 416

Berlin, NH 03570

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Public record summary

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Bed capacity

100

CMS facility ID

305102

Care type

Nursing home

County

Coos

Facility name

Coos County Nursing Home

Street address

364 CATES HILL RD PO BOX 416

City / state / ZIP

Berlin, NH 03570

Phone

(603) 752-2343

Website

www.cooscountynh.gov/government/departments/nursing_homes/coos_county_nursing_home_berlin/index.php

About this facility — Coos County Nursing Home

Coos County Nursing Home is a Medicare/Medicaid-certified skilled nursing facility in Berlin, New Hampshire. It is licensed for 100 beds — close to the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 2 senior care facilities in Berlin and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Coos County Nursing Home 16 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - County

Registered owners & officers

Belanger, Louise

Operational control · Additional disclosable party — since 2023

Berry Dunn Mcneil & Parker Llc

Operational control · Additional disclosable party — since 2025

Brady, Mark

Indirect owner · Director · Additional disclosable party — since 2023

Brady, Thomas

Governing body · Operational control — since 2025

Camden National Cooperation

Operational control · Additional disclosable party — since 2025

Cardenas, Javier

Operational control · Additional disclosable party — since 2020

Coos County

Direct owner — since 1976

Gorman, Raymond

Governing body — since 2022

Mudgett, Alicia

Additional disclosable party — since 2023

Pharmacy Corporation of America

Additional disclosable party — since 2022

Theberge, Robert

Governing body — since 2022

Vachon & Clukay & Co, Pc

Operational control · Additional disclosable party — since 2020

Regulatory standing

Licensed / certified since

2017-04-30

CMS overall rating

3 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-26

Nurse staffing

4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$415 per day (≈ $12,620/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

69% Medicaid · 7% Medicare · 24% private/other

Occupancy

71% (fiscal year 2023)

Vs. state median

8% below the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-02-26Health inspection2 citations

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-04-08

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-13

2024-12-18Health inspection7 citations

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-01-29

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-27

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-01-21

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-01-29

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-01-29

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-29

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-01-29

3 earlier / fire-safety inspections (7 citations)

2023-12-08Health inspection2 citations

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-12-20

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-12-20

2026-02-26Fire-safety inspection3 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-04-16

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-04-16

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-16

2024-12-18Fire-safety inspection2 citations

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-02-10

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-02-10

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305102.

Quality of care & staffing

How it compares in New Hampshire.

Inspection citations, 3 years

More than 34% of nursing homes in the state

State median: 21

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.7

Higher than 82% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

43%

Higher than 49% of nursing homes in the state

State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Hampshire average on 8 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	21.0%	22.3%	13.5%	Near state average
Lose too much weight	8.5%	5.2%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.8%	0.9%	0.7%	Better than state
With a urinary tract infection	8.4%	2.2%	1.5%	Worse than state
Have depressive symptoms	3.3%	15.8%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	5.0%	4.5%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	99.7%	97.7%	93.7%	Near state average
Ability to walk independently worsened	16.3%	15.8%	12.7%	Near state average
Received an antianxiety or hypnotic medication	33.1%	19.1%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.8%	95.3%	Near state average
With pressure ulcers	7.3%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	21.0%	25.4%	18.3%	Better than state
Received an antipsychotic medication	25.6%	17.9%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.78	1.72	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	2.95	1.88	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	87.1%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.2%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	85.7%	80.1%	Better than state
Were rehospitalized after a nursing home admission	21.6%	21.8%	23.4%	Near state average
Had an outpatient emergency department visit	10.8%	13.0%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0712 2 inspections. Have simulated fire drills held at unexpected times.
F-0604 2 inspections. Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F-0658 2 inspections. Ensure services provided by the nursing facility meet professional standards of quality.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Hampshire

Licensing: New Hampshire Department of Health and Human Services, Health Facilities Administration
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Androscoggin Valley Hospital, about 1.2 miles. CMS rating 2 of 5.
Weeks Medical Center, about 19 miles.
Memorial Hospital, the, about 29 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Saint Vincent Rehabilitation & Nursing Center, Berlin, about 1.4 miles. CMS rating 1 of 5.
Country Village Center, Genesis Healthcare, Lancaster, about 20 miles. CMS rating 3 of 5.
Morrison Nursing Home, Whitefield, about 23 miles. CMS rating 4 of 5.
Rumford Community Home, Rumford, about 31 miles. CMS rating 3 of 5.
Mineral Springs, North Conway, about 32 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.85 ratings on Google

★★★★★Maryann Lary · 2021-12-13 · via Google
“My Dad is in LTC here, very well taken care of, facility is clean, staff very respectful to all, building is bright, cheery and they offer many activities for their patients”

★★★★Justin Kwiatkowski · 2021-09-18 · via Google
“Very well run, professional facility. Staff was courteous, made it easy to visit a patient.”

★★★★★Jameson Giamo · 2026-02-12 · via Google
“Very friendly staff”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 16 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered