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Nursing homeFAID #9759

Copley Health Center

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of COPLEY HEALTH CENTER
Photo via Google · Copley Health Center

Address

155 Heritage Woods Drive
Copley, OH 44321
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What we can show you for free.
Bed capacity
130
CMS facility ID
365771
Care type
Nursing home
County
Summit
Facility name
Copley Health Center
Street address
155 HERITAGE WOODS DRIVE
City / state / ZIP
Copley, OH 44321
Phone
(330) 666-0980

Copley Health Center is a Medicare/Medicaid-certified skilled nursing facility in Copley, Ohio. It is licensed for 130 beds — well above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 6 senior care facilities in Copley and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Copley Health Center 40 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $36,559 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Communicare Health
Ownership type
For profit - Limited Liability company

Registered owners & officers

Consolidated Op Co., Llc
Direct owner — 100% stake — since 2020
Bartley, Kathryn
Operational control · Additional disclosable party — since 2022
C.r. Stoltz Irrevocable Trust
Additional disclosable party — since 2005
Consolidated Health Holdings, Llc
Indirect owner · Additional disclosable party — since 2020
Consolidated Health Llc
Indirect owner · Additional disclosable party — since 2020
Gregorin, Jason
Operational control · Additional disclosable party — since 2025
Groves, Donna
Operational control — since 2023
Heritage (ohio) Mgmt Co Llc
Operational control · Additional disclosable party — since 2005
I. Rosedale Irrevocable Trust
Additional disclosable party — since 2008
Ne Baker Holdings, Llc
Indirect owner · Additional disclosable party — since 2020
Odenthal, Richard
Owner of a disclosable party — since 2025
R.s. Wilheim Irrevocable Trust
Additional disclosable party — since 2005
Romeo, Dominic
Officer · Operational control — since 2023
Ronald S Wilheim 2012 Spousal Trust
Additional disclosable party — since 2008
Rosedale Family Investment Company, Inc
Additional disclosable party — since 2005
Rrw, Llc
Additional disclosable party — since 2005
S.l. Rosedale Irrevocable Trust
Additional disclosable party — since 2008
Stoltz, Charles
Officer — since 2005
The Stephen L. Rosedale 2012 Spousal Trust
Indirect owner · Additional disclosable party — since 2005
Wilheim Family Investment Company, Inc.
Additional disclosable party — since 2005
Wilheim, Ronald
Officer — since 2005

Regulatory standing

Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-01-09
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$36,559 total
Last standard inspection
2026-03-24
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$489 per day (≈ $14,870/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 4% Medicare · 29% private/other
Occupancy
83% (fiscal year 2024)
Vs. state median
34% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
130
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-24Health inspectionComplaint-triggered3 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-04-09
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-09
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-04-09
2025-03-05Health inspectionComplaint-triggered1 citation
F-0774
D · No harm foundFrom a complaint
Help the resident with transportation to and from laboratory services outside of the facility.
Corrected 2025-03-19
8 earlier / fire-safety inspections (36 citations)
2024-11-21Health inspectionComplaint-triggered3 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-12-06
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-12-06
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-12-06
2024-03-27Health inspectionComplaint-triggered1 citation
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-04-03
2024-01-17Health inspection13 citations
F-0550
G · Actual harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-02-08
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-02-08
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-02-08
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-08
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-08
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-02-08
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-02-08
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-02-08
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-02-08
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-02-08
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-02-08
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-08
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-02-08
2023-09-18Health inspectionComplaint-triggered1 citation
F-0803
F · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-10-04
2021-05-14Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2021-06-07
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-06-07
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-06-07
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2021-06-07
F-0688
G · Actual harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2021-06-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2021-06-07
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2021-06-07
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-06-07
2026-03-24Fire-safety inspection3 citations
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-04-09
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-09
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-04-09
2024-01-17Fire-safety inspection3 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-08
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-02-08
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-08
2021-05-14Fire-safety inspection4 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2021-06-07
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-06-07
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2021-06-07
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-06-07

Federal penalties

2024-01-17Fine$36,559
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365771.
What people say on Google.
2.857 ratings on Google
★MLT · 2026-02-24 · via Google

“A neighbor's husband was here for rehab, and the required rehab didn't happen. The first day I took her to visit him, he had been there for about 5 days. The room was so drab and dreary and he did not look happy. They did not have him shower or change his bed up to that day. She said he had on the same clothes as the day he was admitted, and clean clothes were brought in with him. I went to ask fo…”

★Nancy Forzetting · 2024-08-25 · via Google

“Another horrible place. Came for physical therapy and they wrote to jobs and family service that I was there permanently. Now I need emergency housing. Food is terrible. Never changed my bed. Walls caving in where the ac/heaters are. Nurses and most staff are lazy, verbally abusive. Call lights stay on all night.they don't collect the food trays so they are put anywhere in the halls. We have smok…”

★★★Gloria Terry · 2026-05-13 · via Google

“You have to work closely with the staff to get optimal care and if something doesn't look right, ask questions.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered