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Courtney Manor

1167 E HOPSON STREET, BAD AXE, MI, 48413
(989) 269-9983
125 licensed beds

CMS rates Courtney Manor 3 out of 5 overall. Federal inspectors issued 42 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of COURTNEY MANOR
Photo via Google · Courtney Manor Nursing & Rehabilitation
What we can show you for free.
Bed capacity
125
CMS facility ID
235456
Care type
Nursing home
County
Huron
Facility name
Courtney Manor
Street address
1167 E HOPSON STREET
City / state / ZIP
Bad Axe, MI 48413
Phone
(989) 269-9983

Courtney Manor is a Medicare/Medicaid-certified skilled nursing facility in Bad Axe, Michigan. It is licensed for 125 beds — above the median for skilled nursing facilities in Michigan (100 beds).

It is one of 3 senior care facilities in Bad Axe and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Ciena Healthcare/laurel Health Care, a group of 81 facilities on this site.

Federal inspectors have cited Courtney Manor 42 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Ciena Healthcare/laurel Health Care
Ownership type
For profit - Individual

Registered owners & officers

Chambers, Tina
Operational control · Additional disclosable party — since 2019
Ciena Healthcare Management Inc
Operational control · Additional disclosable party — since 1999
Khan, Anis
Governing body · Operational control · Additional disclosable party — since 1999
Mohammad a Qazi Living Trust Dated 09/26/97
Operational control — since 1999
Qazi, Mohammad
Governing body · Operational control · Additional disclosable party — since 1999
Shisler, Scott
Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1986-07-18
CMS overall rating
3 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-07
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$683 per day (≈ $20,760/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 10% Medicare · 90% private/other
Occupancy
63% (fiscal year 2023)
Vs. state median
47% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
125
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-27Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-09-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-09-25
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-09-25
2026-03-11Health inspectionComplaint-triggered2 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-04-07
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-07
6 earlier / fire-safety inspections (37 citations)
2026-01-07Health inspection6 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-02-10
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-02-10
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-02-10
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-02-10
F-0732
E · No harm found
Post nurse staffing information every day.
Corrected 2026-02-10
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-10
2024-10-29Health inspection16 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-11-28
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-11-28
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-28
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-28
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-28
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-28
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-28
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-11-28
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-11-28
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-11-28
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-11-28
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-11-28
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-28
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-11-28
F-0809
D · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-11-28
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-28
2023-10-06Health inspectionComplaint-triggered10 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-06
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-11-06
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-06
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-11-06
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-11-06
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-11-06
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-06
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-06
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-11-06
2026-01-07Fire-safety inspection2 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-02-10
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-10
2024-10-29Fire-safety inspection1 citation
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-11-28
2023-10-06Fire-safety inspection2 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-11-06
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-11-06
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235456.
How it compares in Michigan.
Inspection citations, 3 years
42
More than 48% of nursing homes in the state
State median: 43
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
3.1
Among the lowest of nursing homes in the state
State median: 3.9
Nursing staff turnover, annual
59%
Higher than 87% of nursing homes in the state
State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Michigan average on 10 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased9.9%10.7%13.5%Near state average
Lose too much weight0.7%5.5%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.7%0.7%Better than state
With a urinary tract infection1.4%1.5%1.5%Better than state
Have depressive symptoms2.9%4.5%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury5.0%3.0%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine99.7%95.4%93.7%Near state average
Ability to walk independently worsened9.0%11.1%12.7%Better than state
Received an antianxiety or hypnotic medication27.7%19.4%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine97.5%95.5%95.3%Near state average
With pressure ulcers6.1%5.0%4.5%Worse than state
With new or worsened bowel or bladder incontinence19.7%19.4%18.3%Near state average
Received an antipsychotic medication14.4%14.7%15.4%Near state average
Hospitalizations per 1000 long-stay resident days0.991.741.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days2.231.561.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine87.7%83.4%82.3%Near state average
Newly received an antipsychotic medication0.0%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine84.2%81.5%80.1%Near state average
Were rehospitalized after a nursing home admission14.4%23.9%23.4%Better than state
Had an outpatient emergency department visit4.0%11.7%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0550 4 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0725 3 inspections. Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  • F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
Where to check, and what's nearby.

Who to contact in Michigan

  • Licensing: Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Survey and Certification
  • File a complaint: 800-882-6006 · Online
  • Long-Term Care Ombudsman: 866-485-9393. A free advocate for residents and families.
  • Adult Protective Services: 855-444-3911. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Mclaren Thumb Region, about 2.5 miles. CMS rating 5 of 5.
  • Scheurer Hospital, about 15 miles.
  • Harbor Beach Community Hospital, about 17 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
4.465 ratings on Google
★★★★★Jane Ellis · 2026-07-23 · via Google

“My sister-in-law has been at Courtney Manor a year. It gives us total peace of mind to know she is happy and always getting the best of care.”

★★★★★Kimberly Rowe · 2025-11-25 · via Google

“My aunt received excellent care during her time at Courtney Manor. The staff and administration were attentive, supportive, and always made sure she was comfortable. They also made sure our family had what we needed and kept us informed. Having a loved one in a facility is never easy, but Courtney Manor made the process easier and gave us confidence in her care. If anyone is looking for a reliable…”

★Sharon Mccoy · 2026-05-05 · via Google

“If your loved one is diabetic, get them out ASAP. My mom almost died 3x's cuz the nursing staff is incompetent when it comes to diabetes. The administration didn't even care, just wanted to know if I wanted to remove her that day. I'd never recommend this place. Nurses say, they're short staffed and cannot get my mom anything for her sugar drop, at this time. Omg!!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered